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What is the Arc Client?
Install Arc

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  • Last week I tried again to purchase the Guardian pack but had the same trouble I had before. The only options I get is to use a PayPal account or create a PayPal account. Over the last few months, I have used the same credit card on 3 different sites to purchase items or services via PayPal (without a PayPal account). I…
  • I never claimed the support I received was difficult to understand; replies were in clear English (just not useful). I never get angry with any support staff - they have a job to do but they don't make policy. And you can rarely contact the people who make policy :) I have made credit card purchases via PayPal (without a…
  • Unlikely. The modern corporation is not designed for customer support. Which is why Support is often in another country. There is usually a total disconnect between administration and support and why admin never hears of any problems. To be sure there are exceptions and companies with excellent support. But I closed my…
  • If someone is able to finally make a Founder's Pack purchase, please let us know, so we can try again. @grimrod - I can't do this where I live, but possibly you'd be able to purchase sufficient PWE Prepaid cards in your area and side step the PayPay/PWE problem. However, you might want to ask to see if that's possible or…
  • That's exactly what I'm having trouble with. And to point out, I've used my credit card to donate to Wikipedia, etc. via PayPal without having a PayPal account. But when I start the payment process it shows 2 options - pay via a PayPal account, or pay with a credit card through PayPal. However, when I select the 2nd…
  • Gave up on Neverwinter. Support said to try a different browsers, Skrill, etc. Except, I have no trouble paying anything online with a credit card - software, books, computer hardware, you name it and I've ordered it online without any trouble. If I have this much trouble trying to pay for a beta key, then I'm not even…
  • All the more reason for me not to go through an intermediary such as PayPal; and it seems a lot of gaming companies prefer to use some intermediate system of payment. They seem to complicate what should be a simple transaction. I use my credit card on line a lot and never have any issues when dealing directly with vendors.…
  • No idea what the problem is. Experiencing a similar problem when I attempt to purchase the Guardian - fill out city and country (Canada) which takes me to the PayPal page, which gives an option of using a Paypal Account, or pay via credit card (which is what I want to do) but it says United States. When I change that to…