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This is the first MMO I played that consistently screws over just one part of their playerbase though. Most good online games also have region based servers and do their maintenance in the middle of the night (like WoW has theirs at 3am for example) when the least amount of people would be on to play, even small f2p MMOs…
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Still hoping that some rep would respond and let all VIP users get At least a free day VIP back since one full day is completely gone now for EU players. Stuff goes wrong with maintenance I get that, but that doesn't mean you shouldn't have good customer service, most other game companies would compensate for even less…
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Almost makes me wish this game had regional EU server instead of "international" which is basically just NA but with no IP block for other regions. Not only is maintenance times annoying for EU but the lag is often very bad during gameplay too with delays on inputs, rubberbanding and getting hit by AoEs you where nowhere…
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As a EU player, usually maintenance is badly timed, but at times like today it means I won't be able to play at all if servers aren't going to be up until 22:00. Kinda feel like they should refund a day of VIP at times like this, its what any good company would do.