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This same thing just happened to me (the new applicant's photo disappeared, and the decline button is not working). I opened and closed the applicant window a few times, but it didn't fix the issue. So I closed the game completely, and logged back in, and I could see the new applicant's photo again, but the decline button…
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This event is so terrible. There's so many people on (including me) that it's actually lagging and crashing the servers. Why are there so many people on? Well, the drop rate for everything is terrible, that people are staying on for hours, or days, trying to get the pumpkins, then the loot bags, then the pinatas, then the…
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To fix this event, do the following. 1. Create uncommon and rare versions of the broom mount that are bought with just tokens found from the bags. 2. Make the sash purchasable through the event vendor or drop directly from the bags, not the pinatas. done, problem solved. Should be easy.