PUT IN A TICKET..... always do this via the support section or even use live chat so they can help u open a ticket. they are definitely great at getting back to ppl. the system took a huge dump last sunday and caused thousands of ppl to miss zen/ be charged multiple times. There are a lot of cases, I was one of them. I…
update. everything is fine. ticket system took a little longer than expected but i guess thats how things go, im new to this scene. i was credited with correct amount of zen and am very thankful. thank you again.
Its going on 72 hours with vague to no explanation as to why i havent received my zen from sunday. im literally upset to my stomach where i cant even eat. why am i being treated like this?...... ive bought things before on neverwinter with no problems. but now that something has happened with the zen issue from sunday and…
i can confirm that purchasing zen is safe right now, they have restored that function because i tried and bought 5 dollars.... and the people who are missing zen, have not got their zen yet as i am in this situation. waiting on ticket response