So, I'm guessing this just isn't going to get fixed? For the amount of money people spend on this game you would think customer service would be a little, oh I don't know, more existent?
I am having the same issue, except, mine doesn't even show an option anywhere to make a level 70 toon. I bought it last night and though maybe it just needed time. Wrong. Basically it's like I never even bought the thing, except the missing $$$$ from my account, lol..