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Neverwinter's Servers are Down

strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
edited April 2015 in General Discussion (PC)
UPDATE 4:22 PM PDT: Due to the nature of the situation, while Neverwinter is now available, our teams will be heavily monitoring it.

UPDATE 3:23 PM PDT: We're looking into the possibility of a DDoS affecting our network connections. We'll update as we have more information.

UPDATE 2:11 PM PDT: We're looking into the servers once again. Stay tuned for more updates.

UPDATE 11:50 AM PDT: Neverwinter is back up!

We're aware of the issue and are working to bring it back up. We'll update you in this thread.


Call me Andy (or Strum, or Spider-Man)!
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Comments

  • mistressphoenixmistressphoenix Member Posts: 369 Arc User
    edited April 2015
    Pin, please!
  • hastati96hastati96 Member Posts: 499 Arc User
    edited April 2015
    Ty for the response! - but give us at least a 2x rp event for all the trouble in the last time :/
    Nero - Palacetamol - Essence of Aggression
  • myles08807myles08807 Member, NW M9 Playtest Posts: 409 Arc User
    edited April 2015
    Thanks for the response. BTW, I could not select and make "stick" the choice of powers and feats after leveling up just before the crash...
  • quaranaxquaranax Member Posts: 105 Arc User
    edited April 2015
    We're aware of the issue and are working to bring it back up. We'll update you in this thread.

    Nice to know that when the servers go down, the server operator is aware of it.

  • mstrssihrmstrssihr Member, NW M9 Playtest Posts: 545 Arc User
    edited April 2015
    I vote yes to above XD!

    To OP, thanks for fast response!
    - Major Peachy Bottom * Gutbuster's Brigade -

    "Last request - microtransactions for alllll old skins for zen/weapon appearance changes, 500 zen to make ur wep glow the color/enchant you want it... You will make more off that one item than any other zen item ever made." freshour

    "beckylunatic" Gateway AH should have column headers to sort by buyout, bid, end time, quantity, etc. These disappeared iirc with the module launch. It's obnoxious.
  • d4rthd00fusd4rthd00fus Member Posts: 453 Arc User
    edited April 2015
    seconded on the x2 RP which is really what we need to get more folks in fighting trim. People without unlimited funds are all waiting to dump their old artifacts into the new ones until this happens meaning a whole lot of potential is being lost to them until this happens. Make it happen. For the goodwill of the community, make it happen now.
  • myles08807myles08807 Member, NW M9 Playtest Posts: 409 Arc User
    edited April 2015
    Damned miniature giant space hamsters chewing through the cables...AGAIN.
  • xiuhdragonxiuhdragon Member, NW M9 Playtest Posts: 77 Arc User
    edited April 2015
    Coffee time
  • ilitsilits Member, NW M9 Playtest Posts: 9 Arc User
    edited April 2015
    poor hamster..lived only 21mins w/o ap gain..
  • jharlisjharlis Member Posts: 1
    edited April 2015
    Boo didn't particularly appreciate that he was not in the lvl 70 new EE campaign, oh wait, there's none.
  • asterotgasterotg Member Posts: 1,742 Arc User
    edited April 2015
    Just stop celebrating every update with a drunken parade around the servers.
    Chars: CW, DC, GF, GWF, HR and TR.
  • steampunchssteampunchs Member, NW M9 Playtest Posts: 25 Arc User
    edited April 2015
    There is also a bug with the AD respec.I couldnt spent points and boons .Everytime i try it shows me an error about level 4 skills being affected by the changes.
  • dyesleedyeslee Member Posts: 307 Arc User
    edited April 2015
    could we get a x2 refinement week to go with the week of x2 xp? (which btw didnt see the x2 xp listed on the calender when i logged in b4 this crash yet again)
    5790248SLdyC.png
  • madizmomadizmo Member Posts: 35 Arc User
    edited April 2015
    <--- Patiently waiting for an update!!!
  • philius15philius15 Member Posts: 3 Arc User
    edited April 2015
    madizmo wrote: »
    <--- Patiently waiting for an update!!!
    stop the coffee break and give an update!!!!
  • chilllsparkchilllspark Member Posts: 16 Arc User
    edited April 2015
    Always on the day off...sigh
  • micky1p00micky1p00 Member, NW M9 Playtest Posts: 3,594 Arc User
    edited April 2015
  • xdoomguardxxdoomguardx Member Posts: 3 Arc User
    edited April 2015
    Always on the day off...sigh

    i know what you mean buddy...for reasons unknown,im always having a day off during patch days...
  • philius15philius15 Member Posts: 3 Arc User
    edited April 2015
    update please!!!!!
  • chilllsparkchilllspark Member Posts: 16 Arc User
    edited April 2015
    Also, it's things like this that cause tragedies. Once I was no longer occupied with the game, I discovered my wife had bombed the bathroom. Finding a solution to that to be lighting a match, I quickly set about in the task of playing with fire. Soon I found pouring the 90% rubbing alcohol directly into the toilet and lighting THAT on fire, and the subsequent 'cauldron of fire' it created was much more effective than just a match, until I began to fear for the flammability of the toilet seat, at which time I (conveniently) promptly flushed the toilet, extinguishing the flames, and sending me back to the forums, lets I have to explain to my wife how and why I burned down the bathroom.
  • madizmomadizmo Member Posts: 35 Arc User
    edited April 2015
    Also, it's things like this that cause tragedies. Once I was no longer occupied with the game, I discovered my wife had bombed the bathroom. Finding a solution to that to be lighting a match, I quickly set about in the task of playing with fire. Soon I found pouring the 90% rubbing alcohol directly into the toilet and lighting THAT on fire, and the subsequent 'cauldron of fire' it created was much more effective than just a match, until I began to fear for the flammability of the toilet seat, at which time I (conveniently) promptly flushed the toilet, extinguishing the flames, and sending me back to the forums, lets I have to explain to my wife how and why I burned down the bathroom.

    Now if only the server had been up... none of this would have happened..
    Get her on your side and blame Cryptic and PWE for all life's problems!
  • igiveup2igiveup2 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 16 Arc User
    edited April 2015
    The logon servers are (still?) down. After patching can't log in.
    Just tried again and the failure message has changed to 'Server is not available now'
    Hopefully it's being bounced and we'll be playing soon :)
  • madizmomadizmo Member Posts: 35 Arc User
    edited April 2015
    Due to the lack of updates.. and from what i've been hearing..

    I don't think it will be up for a while, i'd est 2hr+

    Seems as though something didn't take with this new patch...

    I for one could see some errors myself, with legendary companions still not offering bonuses..

    My guess is they are estimating the down time to repair, before publishing..
  • azurie1azurie1 Member, Neverwinter Beta Users Posts: 9
    edited April 2015
    ok which of you broke the servers by feeding boo bad food???
  • myles08807myles08807 Member, NW M9 Playtest Posts: 409 Arc User
    edited April 2015
    madizmo wrote: »
    Due to the lack of updates.. and from what i've been hearing..

    I don't think it will be up for a while, i'd est 2hr+

    Seems as though something didn't take with this new patch...

    I for one could see some errors myself, with legendary companions still not offering bonuses..

    My guess is they are estimating the down time to repair, before publishing..

    It came up about 2 hrs 10 minutes after maint. started this morning, only to crash in less than half an hour. I leveled my OP to 68 and POW, it came crashing down. Clearly my fault. Sorry.
  • chilllsparkchilllspark Member Posts: 16 Arc User
    edited April 2015
    I'm sure most of us have worked in an office environment at one time or another. One third the time to get back up is going to be 'inter-departmental miscommunication.' Another third is correcting the miscommunications, and finally our remaining slice of pie goes to tracking down the coder who forgot to carry the 1. **** you 1! Why can't you carry yourself?!? Lazy number.
  • sasagerusasageru Member Posts: 269 Arc User
    edited April 2015
    I have now come to expect that anytime the server goes down and a time frame is given, add 2-4 hours to that time frame for an accurate idea of when it will be back :)
    DPS Rogue | Heal/Buff Cleric
     
  • axsisaxsis Member Posts: 3 Arc User
    edited April 2015
    sorry i got boo drunk i think he tripped over the mains and pulled the plug
  • haxixinhaxixin Member Posts: 3 Arc User
    edited April 2015
    Any ETA on coming back? always on my day off. The schedule time has passed by 2 hours already.
  • chilllsparkchilllspark Member Posts: 16 Arc User
    edited April 2015
    I'm in favor of backup servers. The game ran just fine before. Update a second set of servers and roll the game over to them. If they bug out, roll it back to the previous servers and fix the issue, then roll again. Or at least keep up Sword Dice so we can entertain ourselves while we whine.
This discussion has been closed.