Mass delete multiple Mails from Inbox?

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  str8slayer Member, Neverwinter Beta Users Posts: 715 Bounty Hunter

  February 2015 edited February 2015

  bobhunter1 wrote: »

  Is it possible do delete multiple empty mails from our Inbox in 1 go?
  I have like 10,000 empty mails that need to be deleted and really can no longer afford to delete them 1 by 1...
  
  also is there a limit to the amount of incoming mail a character can have?

  
  
  It is not possible to mass delete mails (nor do they have an expiry where they delete themselves), 1-by-1 is the only way. Additionally there is a limit to how many items can be in your mailbox, the icon will turn red when you hit it (it's like 30 items or so).

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  berhudarol Member Posts: 106 Arc User

  February 2015 edited February 2015

  I wanted to see this upgrade since the beginnig. Able to delete all mails with one click.

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  zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  February 2015 edited February 2015

  As long as such an option would not be able to delete any mail with an attachment, I'm in support of a Delete All option.
  
  In the mean-time, here's what I do:
  
  

  1. Sort by date received, newest up top.
  2. Go to the bottom of the list and highlight the last mail.
  3. Finger on Enter, not pressed yet.
  4. Left-click on Delete.
  5. Press Enter.
  6. Press Enter.
  7. Repeat steps 4 through 6.

  
  It doesn't take very long at all that way.
  
  If your mail is all AH mail, you can substitute steps 4 and 5 by just holding down the Enter Key while Left Clicking Delete. However, if it is a player mail, pressing Enter without the Delete Gump open, will create a new reply mail instead.
  

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  icyphish Member, NW M9 Playtest Posts: 1,255 Arc User

  February 2015 edited February 2015

  I would like the option to delete all mails excluding the ones with attachment too.
  
  I remember when I was refining my first artifact, my mailbox probably had like 5000~10000 mails (sorry I couldn't count!) The biggest problem was not only the repeatitive steps as described by Zebular, the even bigger problem is, IT LAGS VERY BADLY when I open up mailbox or while accessing mail. Each time I open up mailbox, it takes like 5~10 seconds to open it up due to lagness, and then after I clicked the Delete button, it takes 3~5 seconds for the confirmation message to popup... and then another 3~5 seconds to load the next mail after I confirm on the mail delete.
  
  Now if we do a little math... let say I do it reasonably fast... that's aboout 8~10 seconds to delete 1 mail or about 7 mails a minute. I sit there for 10 minutes and thats 70 mails gone... I sit there for 1 hour and that's about 400 mails gone.... now I continue to sit there and start wondering wtf am I doing, am I not suppose to be enjoying this game than to do this rubbish!
  
  Eventually I minimize the game window and open up my anime to watch side by side while doing the delete+enter job mindless, it took me about 5~6 hours to finish the delete job and its safe to say that wasn't the best of my gaming experience...
  
  PS: The delete job gets faster as there's lesser mails in the inbox (lesser lag), but its still a painnnnnn to delete the first couple hundred/thousand emails

  
  
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