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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Server issue

drizztfohldrizztfohl Member, NW M9 Playtest Posts: 66 Arc User
edited January 2015 in Bug Reports (PC)
I keep getting disconnected from the server. Is anyone else having this issue? I just had Google Fiber installed as my service provider, and then the game started this. It worked this morning before the new installment, but now, I can hardly load without getting kicked out. Also, would I lose my characters if I uninstalled the game and re-installed it?
Post edited by drizztfohl on

Comments

  • oldbaldyoneoldbaldyone Member Posts: 1,840 Arc User
    edited January 2015
    No, you wont lose your characters if you reinstall. They are on the server side.

    I would check with some speed test website to see if you are getting a consistent speed.
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    oldbaldyone wrote: »
    No, you wont lose your characters if you reinstall. They are on the server side.

    I would check with some speed test website to see if you are getting a consistent speed.

    Those are worthless, run a tracert, pathping, and nettest as described in the stickies.

    (note pathping isn't in the stickies, but it uses the same format as tracert)
  • drizztfohldrizztfohl Member, NW M9 Playtest Posts: 66 Arc User
    edited January 2015
    Speed test seems pretty consistent.
  • drizztfohldrizztfohl Member, NW M9 Playtest Posts: 66 Arc User
    edited January 2015
    charononus wrote: »
    Those are worthless, run a tracert, pathping, and nettest as described in the stickies.

    (note pathping isn't in the stickies, but it uses the same format as tracert)

    The nettest is only showing "timed out"? I have already posted tracert.
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    drizztfohl wrote: »
    The nettest is only showing "timed out"? I have already posted tracert.

    If that times out, you do not have a good enough connection to play, there is something in the route that is slow, experiencing high loss, etc.
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