Arc down?

Comments

• nannhy Member Posts: 20 Arc User

  January 2015 edited January 2015

  I'm getting that i cant verify my pin try again, just cant login

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  January 2015 edited January 2015

  Is this still an issue?

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• kitiaraliwtf Member Posts: 4 Arc User

  January 2015 edited January 2015

  Unsure if related, but am getting this when trying to use the gateway (https://gateway.playneverwinter.com/)
  

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  January 2015 edited January 2015

  kitiaraliwtf wrote: »

  Unsure if related, but am getting this when trying to use the gateway (https://gateway.playneverwinter.com/)
  

  That looks like an end-user error, since the gateway is up and running just fine. I'd suggest to clear your cookies and cache, however that will force you to re-authorize the gateway on that machine if you have Account Guard enabled.
  
  Closing this up as there are no known service issues at this time. Please contact Support if one experiences further issues, as these are not Support forums. Thanks!
  
  Safe travels,
  Archmage Zebular of Mystryl
  PWE Community Moderator

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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