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few things this forum could use

burkaancburkaanc Member Posts: 2,186 Arc User
edited January 2015 in General Discussion (PC)
apart from Service Unavailable - Zero size object fix

1) spoiler tags
that would allow to hide larger text/images when quoting, would reduce number of quoted sheets of text

2) support section - there are a lot of ppl here who are either working in IT IRL or simply have dealt with same problem and can help much faster than support, freeing support ppl for other issues. and it would create a knowledge base so ppl can search before posting/submitting a ticket, at the very least ppl could help with properly describing the problem saving support from "OMG i haz lagz" tickets for reporting performance issues
Paladin Master Race
Post edited by Unknown User on

Comments

  • frishterfrishter Member Posts: 3,522 Arc User
    edited January 2015
    A better pm notification system would be nice too. Just something to say how many new messages you have top right instead of an annoying pop up where you have to either open your inbox in a new window or in the current tab.
  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited January 2015
    Most recent AMA states this:
    [–]Angry_Sprite 2 points 21 days ago*
    Okay I have to say it - just got this in Forums. Again:
    "Service Unavailable - Zero size object The server is temporarily unable to service your request. Please try again later. Reference #15.d4f7fea5.1418855555.e117ef"
    I ONLY get this on Neverwinter forums (Not the Star Trek or Champions) - is anyone looking into this? It's been going on longer than I can remember at this point and incredibly annoying. LOL

    Official reply:
    [–]PWE_Community 1 point 21 days ago
    Yeah, our forums suck. It isn't really a secret.
    We are trying to move the Neverwinter forums over to what Swordsman uses, but that project has been delayed a few times. I am not sure when it will actually happen.

    PRO-TIP The forum system that Swordsman uses is SUPER-SUCK OF THE MOST HIGH and ten times worse than these forums, usability-wise. If Cryptic moves to that system I'll likely drop Neverwinter forums hence forth. yes. really. It's currently easier to just deal with the occasional "service unavailable" issue than to use that steaming heap-o-crappola.
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    Most recent AMA states this:



    Official reply:


    PRO-TIP The forum system that Swordsman uses is SUPER-SUCK OF THE MOST HIGH and ten times worse than these forums, usability-wise. If Cryptic moves to that system I'll likely drop Neverwinter forums hence forth. yes. really. It's currently easier to just deal with the occasional "service unavailable" issue than to use that steaming heap-o-crappola.

    Ouch that's a scary opinion on it. /gulp
  • joocycuzzzzzzjoocycuzzzzzz Member Posts: 577 Arc User
    edited January 2015
    PRO-TIP The forum system that Swordsman uses is SUPER-SUCK OF THE MOST HIGH and ten times worse than these forums, usability-wise. If Cryptic moves to that system I'll likely drop Neverwinter forums hence forth. yes. really. It's currently easier to just deal with the occasional "service unavailable" issue than to use that steaming heap-o-crappola.

    So I thought you were exaggerating, I went there.

    What has been seen....................
    Beta player

    One of the many Control Wizards that misses Shard Of The Endless Avalanche. RIP Shard (Beta-Mod3)
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    So I thought you were exaggerating, I went there.

    What has been seen....................

    I just did too.

    It burns it burns.

    That is an even worse forum...........
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  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited January 2015
    HAHAHA! I don't exaggerate, folks. Or, at least, when I do I try to make it clear that I am. No, that forums system is really, really bad. LOL
  • frishterfrishter Member Posts: 3,522 Arc User
    edited January 2015
    charononus wrote: »
    I just did too.

    It burns it burns.

    That is an even worse forum...........

    Doesn't seem that bad to me =/

    Edit: well seems to take longer to load, and editing a reply seems out of position so I guess it's not great.
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    frishter wrote: »
    Doesn't seem that bad to me =/

    Edit: well seems to take longer to load, and editing a reply seems out of position so I guess it's not great.

    It's crowded with a severe lack of categories, has recent discussions instead of new posts, which seems to function like today's posts does for those that don't sign into the NW forums. Recent posts does also NOT sort by language so even though I can only speak english there are a ton of posts listed in what I think is Russian. There is also no dev tracker that I can find. To me that is a drop in functionality so extreme that I'm honestly at a loss to explain it.
  • katamaster81899katamaster81899 Member Posts: 1,157 Arc User
    edited January 2015
    Most recent AMA states this:



    Official reply:


    PRO-TIP The forum system that Swordsman uses is SUPER-SUCK OF THE MOST HIGH and ten times worse than these forums, usability-wise. If Cryptic moves to that system I'll likely drop Neverwinter forums hence forth. yes. really. It's currently easier to just deal with the occasional "service unavailable" issue than to use that steaming heap-o-crappola.


    ...wow

    please please PLEASE don't switch to those forums...

    Talk about the worst piece of crapware on the internet...
    dulopa4e1d9.png
    || Axios Guild Leader || Neverwinter Trade Forum Moderator || Infernal Paragons ||
    Check out my foundry, titled "Akro's Gone Wacko", featuring our ex-CM Akromatik!: NW-DL8J7BY5T
    Erza Moonstalker | Lara Moonstalker | Julie Marvell | Erza Moonhunter | Annie Hellangel | Jenn Moonstalker
  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited January 2015
    charononus wrote: »
    It's crowded with a severe lack of categories, has recent discussions instead of [new posts option to find only new posts since my last login], which seems to function like today's posts does for those that don't sign into the NW forums. Recent posts does also NOT sort by language so even though I can only speak english there are a ton of posts listed in what I think is Russian. There is also no dev tracker that I can find. To me that is a drop in functionality so extreme that I'm honestly at a loss to explain it.

    ^This. All this.
    Especially the parts I've highlighted.
    I *live* by these two current features of these forums.*

    *This is why I'd rather deal with the occasional "Service Unavailable" than to lose these major features.
  • edited January 2015
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  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    magenubbie wrote: »
    We have a pm notification system? I've never seen it. So I guess that every improvement in that regard would be welcome.

    it's a popup. If you block pop ups, you'll never see it.
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  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited January 2015
    The visible elements of the Swordsman forum are a very basic setup of the system for a brand new game. Don't judge a book by its cover. That forum system has many of the features you all have been requesting since our first forum software here back in Alpha. Just because you cannot see it, doesn't mean it isn't there. It just means that it isn't being used there.

    Forums, Forum Layout, Dev Tracker, New Post Highlight, PM Notifications, and so on are all cosmetic at best. To judge a forum system on the lack of seeing these is quite silly as these are elements that almost any forum system has, whether used or not.

    Moving to the Arcgames.com unified forum system will be better not only for you, the Community, but also better for us Moderators and other Forum Staff as well on so many levels.

    burkaanc wrote: »
    apart from Service Unavailable - Zero size object fix

    1) spoiler tags
    that would allow to hide larger text/images when quoting, would reduce number of quoted sheets of text

    2) support section - there are a lot of ppl here who are either working in IT IRL or simply have dealt with same problem and can help much faster than support, freeing support ppl for other issues. and it would create a knowledge base so ppl can search before posting/submitting a ticket, at the very least ppl could help with properly describing the problem saving support from "OMG i haz lagz" tickets for reporting performance issues
    frishter wrote: »
    A better pm notification system would be nice too. Just something to say how many new messages you have top right instead of an annoying pop up where you have to either open your inbox in a new window or in the current tab.
    These, among many other things large and small, are all also things we, the Community Staff, would also like to see. We most likely won't have any changes in these regards until after the switch to the new forum system.

    Safe travels,
    Archmage Zebular of Mystryl

    PWE Community Moderator
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  • user4035user4035 Member Posts: 145 Bounty Hunter
    edited January 2015
    Is there are place to post suggestions?

    If not then can I post my suggestion here? And will it be read - at least if it gets alot of +1's ?
  • edited January 2015
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  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited January 2015
    zebular wrote: »
    Just because you cannot see it, doesn't mean it isn't there.
    Any experienced forum user already knows this.
    zebular wrote: »
    It just means that it isn't being used there.
    Precisely.
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited January 2015
    user4035 wrote: »
    Is there are place to post suggestions?

    If not then can I post my suggestion here? And will it be read - at least if it gets alot of +1's ?
    As Community Forums, that is what all of these subforums are for: Suggestions and Feedback, as Magenubbie stated, as long as they're posted in the appropriate thread or forum for such a topic. There's no need for a Suggestions forum in particular, as then it would just be a jumbled mess of seemingly random topics, especially in a game that has so much to discuss.

    Such a suggestion forum works best in the earliest stages of MMO development, not in established MMOs with an insurmountable amount of possible topics. In established MMOs, feedback is found much easier when sorted into appropriate forums for their specific topics.

    However, what we could use in this regard is an Official Forum for feedback that doesn't allow new threads to be made by forum users, only allowing replies to threads already made by forum and game staff.

    Safe travels,
    Archmage Zebular of Mystryl

    PWE Community Moderator
  • frishterfrishter Member Posts: 3,522 Arc User
    edited January 2015
    magenubbie wrote: »
    We have a pm notification system? I've never seen it. So I guess that every improvement in that regard would be welcome.

    When it comes to the zero sized object thing: the solution is over a year old and every decent forum admin out there has made the required adjustments in Apache ages ago. It's simply refusal to use the solution than actually having to look for one.

    In the settings menu there's an option to turn it on. It pops up a dialog (as stated above) when you get a pm. It's not great, but it's all we got. But yeah, I don't really understand why some companies seem to struggle with a fully working forum.

    ---

    The lack of a dev tracker would be a big loss indeed, I didn't really look out for it.
  • burkaancburkaanc Member Posts: 2,186 Arc User
    edited January 2015
    like the 200 page preview spam topics ?(that still allowed the brokenness that is TR to live) :D

    it could work if devs asked only about a single, specific thing/topic not about all class like on preview, else theres too much spam
    Paladin Master Race
  • user4035user4035 Member Posts: 145 Bounty Hunter
    edited January 2015
    zebular wrote: »
    As Community Forums, that is what all of these subforums are for: Suggestions and Feedback, as Magenubbie stated, as long as they're posted in the appropriate thread or forum for such a topic. There's no need for a Suggestions forum in particular, as then it would just be a jumbled mess of seemingly random topics, especially in a game that has so much to discuss.

    Such a suggestion forum works best in the earliest stages of MMO development, not in established MMOs with an insurmountable amount of possible topics. In established MMOs, feedback is found much easier when sorted into appropriate forums for their specific topics.

    However, what we could use in this regard is an Official Forum for feedback that doesn't allow new threads to be made by forum users, only allowing replies to threads already made by forum and game staff.

    Safe travels,
    Archmage Zebular of Mystryl

    PWE Community Moderator

    And offical reply thread would be nice.
    Because a forum area spammed with player threads won't be any use either, no one will read them.
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