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Unexpected Server Problems - 12/31/14 (Resolved)

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  • akromatikakromatik Member Posts: 1
    edited December 2014
    Hey folks,

    Our engineers are continuing to work on addressing the connection issues. Still no ETA, but you all will know the second we have one. Thank you for your continued patience.
  • z0skiiz0skii Member Posts: 85
    edited December 2014
    Most likely because more of the playerbase would be following NW on social media rather than the forums.

    But them social media sites are just EVIL! :s Ugh guess i'll have to login one of them sites for the updates.
  • query523query523 Member Posts: 1,515 Arc User
    edited December 2014
    We'll pitch in to buy you a new hamster if you need to replace one....
  • abell39abell39 Member Posts: 1,175 Arc User
    edited December 2014
    myowmyow wrote: »
    Umm, New Year's Eve is not a holiday. I'm at work right now, as most people are. Why does everyone keep calling today a holiday?

    Anyway, I'm sure things will be fixed within an hour or so. No sweat. :)

    Happy New Year!

    That's me being dumb; I work in education, so I forget that it's not a holiday for most people in "normal" private-sector jobs. Happy New Year, either way -- hope you guys who have to work get to enjoy your evening.

    Thanks for keeping us posted, Akro. I feel bad now that it's turning out to be such a big problem. D:
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  • karakla1karakla1 Member Posts: 1,355 Arc User
    edited December 2014
    Most likely because more of the playerbase would be following NW on social media rather than the forums.

    The problem is Facebook sorts out different countries. I have no message of some of your guys on the officiall neverwinter facebook pages.
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    Platypus wielding a giant hammer, your argument is invalild!
  • taurudetaurude Member Posts: 19 Arc User
    edited December 2014
    I was looking in the white part of the internet and no all the other servers in the east coast of the US are fine, some of them, like League of Legends, fix problems relative to DoS attacks, end of year, the guys from the darker part of internet like this date.

    The problem are not coming from something like a DoS, there is them two possibilities, a strategic attack focus on some vulnerability in game or a internal problem in the server, caused possible by the year change, as some functionalities are attached direct to date and its common to have this kind of trouble.

    In the first case its possible that they may not fix the problem, in the second case they may need to restore a entire database of character and it is time consuming, restore of any kind take time to be done, and if they for instance need to do it from an image it going to need the correct professional plus authorization, 3 hours minimum.

    Just guessing here are we don't have any information.
  • yesibebadyesibebad Member, Neverwinter Beta Users Posts: 25 Arc User
    edited December 2014
    forfid wrote: »
    Well ****, guess I'll have to start drinking early...
    I am sooo way ahead of you
  • zlatovickzlatovick Member, NW M9 Playtest Posts: 16 Arc User
    edited December 2014
    Well, since i got hacked this morning , i need a rollback so bad :D. Dont blame me
  • andrejauroraandrejaurora Member Posts: 7 Arc User
    edited December 2014
    Most likely because more of the playerbase would be following NW on social media rather than the forums.

    Following games forum makes more sence to me... together with staff tracker.
  • definitevvorpal3definitevvorpal3 Member Posts: 5 Arc User
    edited December 2014
    Welp gotta go to work qq. :) Guess Ill lose my invocation tokens for the week, meh meh.

    GL Cryptic workers, get the servers up for the rest of the crazies here.
  • kromrylkromryl Member Posts: 60 Arc User
    edited December 2014
    yesibebad wrote: »
    I am sooo way ahead of you

    Oh I so have my homebrew Imperial IPA hitting my palate right now. 100+ IBU's and 9.3% ABV Citrus, Orange and Mango going down far too easy!!!

  • drgermdrgerm Member, Neverwinter Beta Users Posts: 10 Arc User
    edited December 2014
    Simply amazing that it's still down...
  • deviousbishdeviousbish Member Posts: 0 Arc User
    edited December 2014
    :(:(!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • canija777canija777 Member Posts: 27 Arc User
    edited December 2014
    Hi all, can someone please link the NW Facebook page?
    Thanks and Happy New Year!
  • akromatikakromatik Member Posts: 1
    edited December 2014
    canija777 wrote: »
    Hi all, can someone please link the NW Facebook page?
    Thanks and Happy New Year!

    Facebook: https://www.facebook.com/NeverWinterGame/
    Twitter: https://twitter.com/neverwintergame
  • scammerzascammerza Member Posts: 76 Arc User
    edited December 2014
    drgerm wrote: »
    Simply amazing that it's still down...

    I'm sure if you were then one fixing it, it would be done already...
  • subway81subway81 Member, Neverwinter Beta Users Posts: 2
    edited December 2014
    canija777 wrote: »
    Hi all, can someone please link the NW Facebook page?
    Thanks and Happy New Year!

    Really? Searching for Neverwinter in Facebook came up empty? O.O
  • z0skiiz0skii Member Posts: 85
    edited December 2014
    kromryl wrote: »
    Oh I so have my homebrew Imperial IPA hitting my palate right now. 100+ IBU's and 9.3% ABV Citrus, Orange and Mango going down far too easy!!!

    BlueMoon with a orange slice for the time being. Although, stuff will get real in the next 5-7 hrs! Happy new years to all.

    PRE-GAMING AT IT'S FINEST!
  • canija777canija777 Member Posts: 27 Arc User
    edited December 2014
    subway81 wrote: »
    Really? Searching for Neverwinter in Facebook came up empty? O.O

    Lol really? Isn't it easier for you to paste the link instead of being rude?
  • sealadyjsealadyj Member Posts: 9 Arc User
    edited December 2014
    It's silly that I feel bummed out, but I do. I'm a roleplay addict.
  • kisakeekisakee Member Posts: 193 Arc User
    edited December 2014
    canija777 wrote: »
    Hi all, can someone please link the NW Facebook page?
    Thanks and Happy New Year!

    Hi there, can you please google yourself for the NW Facebook page?
    Thanks and Happy New Year!
    r9jtqurw.jpg

  • canija777canija777 Member Posts: 27 Arc User
    edited December 2014
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited December 2014
    For what it's worth, everything on the East Coast for PWE is on the fritz at the moment, from what I've gathered perusing ARC and other PWE boards.
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  • scherz02scherz02 Member Posts: 3 Arc User
    edited December 2014
    Wow, it only took me 2 hours to be able to post a reply here... backwards and forwards with usernames passwords emails and the like.. Well now I'm here and ....

    ...

    I have nothing constructive to say except.
    1. HAPPY NEW YEAR
    2. I started drinking so early, I'm already at the pizza stage!
    3. Please do your best on the servers - but if you feel the need for a beer - DON'T spill it over the blades.
    4. Is Akro really dyeing hair pink as rumored?
  • sarrafelinesarrafeline Member Posts: 0 Arc User
    edited December 2014
    That is what I saw on the PWI forums. Might be weather related? I seriously hope this isn't another DDoS >_>
  • rollingonitrollingonit Member Posts: 1,322 Arc User
    edited December 2014
    For what it's worth, everything on the East Coast for PWE is on the fritz at the moment, from what I've gathered perusing ARC and other PWE boards.

    Zomg its y2k15. Buddys dad who stocked up on spam was right!
    We can pretend.
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  • hustin1hustin1 Member, NW M9 Playtest Posts: 3,464 Arc User
    edited December 2014
    That is what I saw on the PWI forums. Might be weather related? I seriously hope this isn't another DDoS >_>

    The weather is all clear here in this part of the NE US.

    And it's not an earthquake...anything above a 2 is exceedingly rare here.

    I once worked with someone who was also a storm-chaser, and he constantly complained about how bored he was while living here.
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  • z0skiiz0skii Member Posts: 85
    edited December 2014
    Zomg its y2k15. Buddys dad who stocked up on spam was right!

    Haha y2k15 good one.
  • rayrdanrayrdan Member Posts: 5,410 Arc User
    edited December 2014
    -.-'' ................ totally expected, things cant be nice here.

    good 2015
  • cacodaemoniccacodaemonic Member Posts: 3 Arc User
    edited December 2014
    taurude wrote: »
    I was looking in the white part of the internet and no all the other servers in the east coast of the US are fine, some of them, like League of Legends, fix problems relative to DoS attacks, end of year, the guys from the darker part of internet like this date.

    The problem are not coming from something like a DoS, there is them two possibilities, a strategic attack focus on some vulnerability in game or a internal problem in the server, caused possible by the year change, as some functionalities are attached direct to date and its common to have this kind of trouble.

    In the first case its possible that they may not fix the problem, in the second case they may need to restore a entire database of character and it is time consuming, restore of any kind take time to be done, and if they for instance need to do it from an image it going to need the correct professional plus authorization, 3 hours minimum.

    Just guessing here are we don't have any information.

    The white and dark part of the internet? Are you eating chicken ATM?
This discussion has been closed.