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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Unable to login - unable to authenticate

13

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    odnnauqodnnauq Member, NW M9 Playtest Posts: 67 Arc User
    edited September 2014
    same problem here. US east coast. Unable to authenticate.....
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    kruchy0kruchy0 Member Posts: 1 Arc User
    edited September 2014
    Same problem in Poland :<
    Do something!
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    roegnar1430roegnar1430 Member Posts: 3 Arc User
    edited September 2014
    same here, was patching and almost done.

    Now I get "cannot authenticate" every single time

    USA here
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    c0ttyc0tty Member Posts: 0 Arc User
    edited September 2014
    " Unable to authenticate: " i hope this bug wont take as long as the dungeon chest bug to fix :mad:
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    purpleorbespurpleorbes Member, Neverwinter Beta Users, Neverwinter Hero Users, Silverstars, Neverwinter Knight of the Feywild Users Posts: 186 Bounty Hunter
    edited September 2014
    Im haveing the "Unable to Authenticate" problem as well. Its 4:50 p.m E.S.T.
    If this is a known problem they should put that message on the launcher page so we dont think its something on our end. Ive been trying to fix this for 40 minutes or so and it would have been nice to know its on there end.
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    thebrainofgygaxthebrainofgygax Member, Neverwinter Beta Users Posts: 6 Arc User
    edited September 2014
    Smells like Caturday
    "Let's roll to see if you hit, and if so, how hard."
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    akula971akula971 Member Posts: 2 Arc User
    edited September 2014
    oh, i'm glad its not just me !

    UK

    Unable to authenticate:
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    kyonesiverkyonesiver Member Posts: 27 Arc User
    edited September 2014
    oh it was the new update. same here unable to access server and even do something as simple as spend the zen I deposited in server, (waiting for enough to buy uni mount.)
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    zenrazrzenrazr Member Posts: 10 Arc User
    edited September 2014
    Glad its not just me, kinda thought I might have been banned for a minute and I just spent money on this game for me and my sis. >.<
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    mysticdjinnmysticdjinn Member Posts: 9 Arc User
    edited September 2014
    Server issue, Everyone's down.
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    sr2normandysr2normandy Member, Neverwinter Beta Users Posts: 56
    edited September 2014
    Why they have a lot of issues in compare with other games?
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    derkesthai#1386 derkesthai
    derkesthai#1386
         Member Posts: 34 Arc User
    edited September 2014
    Goodbye, oh sweet Celestial Coins.
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    filluslosstarotfilluslosstarot Member, Neverwinter Beta Users Posts: 29 Arc User
    edited September 2014
    https://www.facebook.com/NeverWinterGame/posts/831202790253582?notif_t=notify_me
    tBR3vwD.png
    Name: Fillus Losstarot - Race: Shadar kai - Class: Warlock
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    johnperqjohnperq Member Posts: 77
    edited September 2014
    I'm in but the servers are getting increasingly empty.
    Most of my guildies are locked out too.

    Had a simular bug exactly one week ago.
    Maybe related.
    Oswald <Semper Fidelis> - http://semper-fidelis.guildlaunch.com
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    mstrssihrmstrssihr Member, NW M9 Playtest Posts: 545 Arc User
    edited September 2014
    Neverwinter ‏@NeverwinterGame

    We are aware of the login issues that some players are having and are working to fix them as soon as possible. Thank you for your patience.

    https://twitter.com/NeverwinterGame/status/516683268721090560

    Well at least it's acknowledged.
    - Major Peachy Bottom * Gutbuster's Brigade -

    "Last request - microtransactions for alllll old skins for zen/weapon appearance changes, 500 zen to make ur wep glow the color/enchant you want it... You will make more off that one item than any other zen item ever made." freshour

    "beckylunatic" Gateway AH should have column headers to sort by buyout, bid, end time, quantity, etc. These disappeared iirc with the module launch. It's obnoxious.
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    rachidrodrachidrod Member Posts: 2 Arc User
    edited September 2014
    Having the same issue here i loged out like 2 hours ago and hasn't been able to log in for 30mins now

    Morocco

    I'm pretty sure the problem from the server

    I also i tried going directly to GameClient.exe but it goes back to login screen without giving any massage.
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    relativityrelativity Member Posts: 246 Arc User
    edited September 2014
    My colleague had server not responding problem all day today. And now I cannot log in, 'course "unable to authenticate".
    Bids he then the spruces to singer him an anthems!
    thief-glyphs.gif?w=32
    And the Woodsie Lord binders them fleshes to stone!
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    zenrazrzenrazr Member Posts: 10 Arc User
    edited September 2014
    koyvar wrote: »
    Goodbye, oh sweet Celestial Coins.

    omg, nooo I'm finally at 200
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    domslot1domslot1 Member, Neverwinter Beta Users Posts: 9
    edited September 2014
    Well this is one way to keep the prices of Coalescents high... :(
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    floydrosefloydrose Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 7 Arc User
    edited September 2014
    Same issue, getting hit with 'failure to authenticate'. east coast USA. Was on for a while earlier, but can't now.
    My eyes are small but they have seen the beauty of enormous things.
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    thebrainofgygaxthebrainofgygax Member, Neverwinter Beta Users Posts: 6 Arc User
    edited September 2014
    zenrazr wrote: »
    omg, nooo I'm finally at 200
    You won't lose the Ardent coins
    "Let's roll to see if you hit, and if so, how hard."
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    nubc3ke7331nubc3ke7331 Member Posts: 80 Arc User
    edited September 2014
    Same. Cant login. Forum works fine and gateway. But game client seems to be the issue.
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    erynloreerynlore Member, NW M9 Playtest Posts: 19 Arc User
    edited September 2014
    poisoncloud wrote: »
    After all day of getting kicked with "Server stopped responding", I have now become unable to even log into the game. The client started to give me "Account server not responding" so I closed it and started the patcher. However, trying to log in into patcher gives "Unable to authenticate" error. I still can log into Gateway tho, although it keeps hanging all the time.

    I am having the same issue, I tried their suggestions but I still get the same message
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    paks54paks54 Member, Neverwinter Beta Users Posts: 51
    edited September 2014
    At least I'm not the only one...
    [SIGPIC]http://nw-forum.perfectworld.com/image.php?type=sigpic&userid=89452694&dateline=1352169133[/SIGPIC]
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    kurnaurkurnaur Member Posts: 1 Arc User
    edited September 2014
    floydrose wrote: »
    Same issue, getting hit with 'failure to authenticate'. east coast USA. Was on for a while earlier, but can't now.

    Yep same here with the USA Midwest.. "failure to authenticate"

    Rodrick
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    akerhon88akerhon88 Member, Neverwinter Beta Users Posts: 3 Arc User
    edited September 2014
    have the same problem now... can't login (Italy)
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    juggasteelejuggasteele Member, NW M9 Playtest Posts: 4 Arc User
    edited September 2014
    Ah well atleast it's not only me .-)
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    akerhon88akerhon88 Member, Neverwinter Beta Users Posts: 3 Arc User
    edited September 2014
    i was playing 1h ago without problem :-/
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    kaithynkrosskaithynkross Member Posts: 1 Arc User
    edited September 2014
    I'm havening the same problem
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    rachidrodrachidrod Member Posts: 2 Arc User
    edited September 2014
    I was able to login just now
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