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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Unable to login - unable to authenticate

poisoncloudpoisoncloud Member Posts: 489 Arc User
edited September 2014 in Bug Reports (PC)
After all day of getting kicked with "Server stopped responding", I have now become unable to even log into the game. The client started to give me "Account server not responding" so I closed it and started the patcher. However, trying to log in into patcher gives "Unable to authenticate" error. I still can log into Gateway tho, although it keeps hanging all the time.
Post edited by poisoncloud on
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Comments

  • rigel14thrigel14th Member Posts: 1 Arc User
    edited September 2014
    poisoncloud wrote: »
    After all day of getting kicked with "Server stopped responding", I have now become unable to even log into the game. The client started to give me "Account server not responding" so I closed it and started the patcher. However, trying to log in into patcher gives "Unable to authenticate" error. I still can log into Gateway tho, although it keeps hanging all the time.

    It 2:30pm CST and I'm having the same issue. I can log into the web based app, just not the actual game.
  • whitewiccawhitewicca Member Posts: 1 Arc User
    edited September 2014
    20.34 GMT, having the same problem. Gateway works but unable to authenticate to get into the game :/
  • mauriziobmauriziob Member Posts: 16 Arc User
    edited September 2014
    I have the same problem
  • ybussi1ybussi1 Member, NW M9 Playtest Posts: 15 Arc User
    edited September 2014
    I am getting Unable to authenticate too, Anything new with this?
  • seekertoastseekertoast Member, NW M9 Playtest Posts: 8 Arc User
    edited September 2014
    having same trouble. preying we not getting hacked
  • verbenawytchverbenawytch Member Posts: 1 Arc User
    edited September 2014
    Same here. Unable to authenticate. :(
  • reyhulkoreyhulko Member Posts: 2 Arc User
    edited September 2014
    Idem here, got disconnected and can't reconnect now 'cuz unamble to autenticate
  • rafaeldavirafaeldavi Member Posts: 1 Arc User
    edited September 2014
    Unable to authenticate
  • mstrssihrmstrssihr Member, NW M9 Playtest Posts: 545 Arc User
    edited September 2014
    +1 Same. I can't log in at all. I've flushed the DNS, reset router, rebooted compu.... Oh wait, didn't try that yet.

    Can't log in at all!
    - Major Peachy Bottom * Gutbuster's Brigade -

    "Last request - microtransactions for alllll old skins for zen/weapon appearance changes, 500 zen to make ur wep glow the color/enchant you want it... You will make more off that one item than any other zen item ever made." freshour

    "beckylunatic" Gateway AH should have column headers to sort by buyout, bid, end time, quantity, etc. These disappeared iirc with the module launch. It's obnoxious.
  • ybussi1ybussi1 Member, NW M9 Playtest Posts: 15 Arc User
    edited September 2014
    Anybody can confirm that others are in game and playing regular?
  • mablus25mablus25 Member Posts: 65 Arc User
    edited September 2014
    I've been having the same problem as well just now I don't know what is causing it but it's annoying I was playing with a friend of mine and I got disconnected and get that stupid error now out of all the days >:(
  • ybussi1ybussi1 Member, NW M9 Playtest Posts: 15 Arc User
    edited September 2014
    mablus25 wrote: »
    I've been having the same problem as well just now I don't know what is causing it but it's annoying I was playing with a friend of mine and I got disconnected and get that stupid error now out of all the days >:(

    Your Friend is still in game playing regular?
  • rangedinrangedin Member Posts: 1 Arc User
    edited September 2014
    "Unable to authenticate " can't log into game :/
  • valkyriazavalkyriaza Member Posts: 4 Arc User
    edited September 2014
    mstrssihr wrote: »
    +1 Same. I can't log in at all. I've flushed the DNS, reset router, rebooted compu.... Oh wait, didn't try that yet.

    Can't log in at all!

    Same here. Tried everything I can think off. The game client does not want to cooperate
  • mariosxxmariosxx Member, NW M9 Playtest Posts: 4 Arc User
    edited September 2014
    I got the same issue. And yes there are people playing right now alright.
  • mablus25mablus25 Member Posts: 65 Arc User
    edited September 2014
    ybussi1 wrote: »
    Your Friend is still in game playing regular?

    Yes she is on Neverwinter I wanted to play with her and this log in error get's me.
  • deadshadows86deadshadows86 Member Posts: 62 Arc User
    edited September 2014
    Yeah, same ... I think it's the account server who is down ... try to figure where i need to complaint for them be informed about this problem ...
  • violentkviolentk Member Posts: 1 Arc User
    edited September 2014
    Same problem. Unable to authenticate..... annoying!
  • mablus25mablus25 Member Posts: 65 Arc User
    edited September 2014
    I guess it's slowly starting to effect alot of us players.
  • honeybunnyhbhoneybunnyhb Member, NW M9 Playtest Posts: 7 Arc User
    edited September 2014
    Myself and my friend who I play with, both unable to get past the authenticate, can also log in to gateway fine. Haven't had any huge amount of DC's, nothing more than usual anyway, other than that same problem :/
  • UnknownUnknown
    edited September 2014
    This content has been removed.
  • ybussi1ybussi1 Member, NW M9 Playtest Posts: 15 Arc User
    edited September 2014
    mablus25 wrote: »
    Yes she is on Neverwinter I wanted to play with her and this log in error get's me.

    embarrassing
  • seldenmalevonseldenmalevon Member Posts: 1 Arc User
    edited September 2014
    I've got the same problem here in Norway.
  • mstrssihrmstrssihr Member, NW M9 Playtest Posts: 545 Arc User
    edited September 2014
    valkyriaza wrote: »
    Same here. Tried everything I can think off. The game client does not want to cooperate


    Rebooted and it didnt do didly, still cannot log in. Guess tonight we will be forced to do the mini "Temple of Reflection" SCA game so we don't lose our Celestial Coins. :(

    ADD: England
    - Major Peachy Bottom * Gutbuster's Brigade -

    "Last request - microtransactions for alllll old skins for zen/weapon appearance changes, 500 zen to make ur wep glow the color/enchant you want it... You will make more off that one item than any other zen item ever made." freshour

    "beckylunatic" Gateway AH should have column headers to sort by buyout, bid, end time, quantity, etc. These disappeared iirc with the module launch. It's obnoxious.
  • fulcanfulcan Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild Users Posts: 2 Arc User
    edited September 2014
    Still got unable to authenticate! Has anyone got news on when It will work again?
  • autodiabolicautodiabolic Member Posts: 8 Arc User
    edited September 2014
    also effecting STO, probably CO too.
  • cristobalsolarcristobalsolar Member Posts: 1 Arc User
    edited September 2014
    I'm a player from Chile and i have the same problem
  • badrabbit1957badrabbit1957 Member, NW M9 Playtest Posts: 17 Arc User
    edited September 2014
    I see the Nashers have done a number on the Log in Server, Can some one phone Neverwinter or report to Sargent Knox please.
  • filluslosstarotfilluslosstarot Member, Neverwinter Beta Users Posts: 29 Arc User
    edited September 2014
    Unable to authenticate here...too

    Brazil here...
    tBR3vwD.png
    Name: Fillus Losstarot - Race: Shadar kai - Class: Warlock
  • obsiddiaobsiddia Member, NW M9 Playtest Posts: 1,025 Arc User
    edited September 2014
    Ditto on the OPs post. I know my password quite well.
    Did you really think anyone could steal the power of the god of thieves?
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