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Account Server Maintenance and Astral Diamond Exchange

akromatikakromatik Member Posts: 1
edited September 2014 in General Discussion (PC)
Greetings adventurers,

With tomorrow’s maintenance, we will be performing an account server maintenance as well. This will likely increase the amount of expected downtime to 3 hours and it will also require us to cancel all orders from the Astral Diamond Exchange. While this may sound drastic, it is a necessary component of this account server maintenance. This procedure will not result in the loss of Astral Diamonds or Zen. These currencies will be returned to players’ Exchange Balances, which can be viewed by bringing up the AD Exchange menu. After the maintenance, players will need to repost their orders on the exchange. We realize that this procedure will result in players losing their positions in the order queue for the AD Exchange and we apologize for this inconvenience. As always, we appreciate your patience and understanding in this matter.
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Comments

  • rashylewizzrashylewizz Member Posts: 4,265 Bounty Hunter
    edited September 2014
    If it removes the lag so be it
  • rollingonitrollingonit Member Posts: 1,322 Arc User
    edited September 2014
    Whoa whoa, Im not mad. No not at all. But just to clarify, you are completely removing the backlog. Whoa. Again a "soft" reset is welcome. I understand many may be a bit angry over losing their position, but dang we start back at 0 backlog? whoa

    Honestly I applaud PWE for such a bold move.
    We can pretend.
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  • chaoscourtesanchaoscourtesan Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2014
    Aye, it needs to be done.. but man... the logon overload, when the server gets back online tomorrow.. haha
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  • ironzerg79ironzerg79 Member, Neverwinter Moderator, NW M9 Playtest Posts: 4,942 Arc User
    edited September 2014
    "Meanwhile in the moderator's lounge..."
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  • mystagoguemystagogue Member Posts: 322 Arc User
    edited September 2014
    Rock on ironzerg - rock on...
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited September 2014
    Yeah this is a good move despite the fact I think I am within a day or two or finally receiving a order I put up on the 26th , I'll just get back online as soon as the server goes up and repost xD , hopefully some of the current backlog is orders listed from banned accounts so it cannot be put back up after the maintenance , the drama on the forum after maintenance from people who didn't find out beforehand will be quite funny though xD .
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  • zshikarazshikara Member, NW M9 Playtest Posts: 796 Arc User
    edited September 2014
    This is awesome. The backlog was already dropping significantly and now this should make it a lot less especially if some accounts have been banned due to exploitation or whatnot. I fully support this procedure. sounds like it will only benefit us in the end.
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  • vasdamasvasdamas Member Posts: 2,461 Arc User
    edited September 2014
    Well, nice.
  • bioshrikebioshrike Member, NW M9 Playtest Posts: 4,729 Arc User
    edited September 2014
    I wonder if part of this maintenance will clear... how shall I put it... "ill-gotten ADs" from said queue.
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  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited September 2014
    bioshrike wrote: »
    I wonder if part of this maintenance will clear... how shall I put it... "ill-gotten ADs" from said queue.

    Yeah that's what I was thinking although obviously the developers don't want to put it in those words xD It'll be interesting to see how far the backlog goes back up over the next few days.
    YourSecretsAreOurSecrets.gif
  • vasdamasvasdamas Member Posts: 2,461 Arc User
    edited September 2014
    bioshrike wrote: »
    I wonder if part of this maintenance will clear... how shall I put it... "ill-gotten ADs" from said queue.

    It's been more than 10 days since people that had AD from the exploit got banned. All their offers have been filled long time ago so I believe there is no "ill-gotten AD" now.

    Also, I heard that exploit has been discovered almost as soon as the resonators were released so I would not be expecting zen rising in price too much. People want fast AD so they will lower the cost by 1 and undercut each other. That's how it's always been
  • dreamhuntressxdreamhuntressx Member Posts: 453 Arc User
    edited September 2014
    Woo, nice.

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  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited September 2014
    vasdamas wrote: »
    It's been more than 10 days since people that had AD from the exploit got banned. All their offers have been filled long time ago so I believe there is no "ill-gotten AD" now.

    Yeah that is a problem but maybe they have been active in tracking down alts that were being used to store AD from the resonator thing and banning them , probably more a hope than anything else but you never know , guess we will find out when we see how far the backlog rises over the weekend.
    YourSecretsAreOurSecrets.gif
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited September 2014
    Awesome news. Its actually refreshing to see such a bold fix this time. I fully support it.

    Perhaps, we can even lay the whole "Cryptic wanted the backlog to happen, out of greed" debate to rest, as well.
  • l0th4ri0l0th4ri0 Member Posts: 589 Arc User
    edited September 2014
    I hope "Account Maintenance" is code for "We're about to go all Encyclopedia Brown on anyone who has had any dealings with these particular spam/banned accounts we've compiled on this list right here".

    I would absolutely love if the forums filled up with people crying "I got banned/on probation and can't use the ZAX" tomorrow.
  • icyclassicyclass Member Posts: 207 Arc User
    edited September 2014
    l0th4ri0 wrote: »
    I hope "Account Maintenance" is code for "We're about to go all Encyclopedia Brown on anyone who has had any dealings with these particular spam/banned accounts we've compiled on this list right here".

    I KNEW Bugs Meany was behind it!
  • somebobsomebob Member Posts: 1,887 Arc User
    edited September 2014
    vasdamas wrote: »
    so I believe there is no "ill-gotten AD" now.

    HAHAHAHahahahahaaaa...

    I have a great bridge to sell you somewhere, let me tell you that.
    bioshrike wrote: »
    I wonder if part of this maintenance will clear... how shall I put it... "ill-gotten ADs" from said queue.

    One can hope. But there's no way it'll all get cleared. Just a lot of it. Maybe.
  • charononuscharononus Member Posts: 5,715 Arc User
    edited September 2014
    akromatik wrote: »
    Greetings adventurers,

    With tomorrow’s maintenance, we will be performing an account server maintenance as well. This will likely increase the amount of expected downtime to 3 hours and it will also require us to cancel all orders from the Astral Diamond Exchange. While this may sound drastic, it is a necessary component of this account server maintenance. This procedure will not result in the loss of Astral Diamonds or Zen. These currencies will be returned to players’ Exchange Balances, which can be viewed by bringing up the AD Exchange menu. After the maintenance, players will need to repost their orders on the exchange. We realize that this procedure will result in players losing their positions in the order queue for the AD Exchange and we apologize for this inconvenience. As always, we appreciate your patience and understanding in this matter.

    Akro, it sounds like you are trying to make the ZAX reset sound normal. However I can't imagine that it is. It's related to the backlog and an attempt to reduce it. The reason I say this is that STO is going down at the same time for maint, and their ZAX is not getting reset. Since accounts are shared between all games your statement seems (hopefully) unintentionally misleading. Call things what they are and be brutally honest with us. I think in the end most of us would appreciate that more than what seems to be public relations speak.
  • fdsakhfduewhfiuffdsakhfduewhfiuf Member Posts: 604 Arc User
    edited September 2014
    charononus wrote: »
    Akro, it sounds like you are trying to make the ZAX reset sound normal. However I can't imagine that it is. It's related to the backlog and an attempt to reduce it. The reason I say this is that STO is going down at the same time for maint, and their ZAX is not getting reset. Since accounts are shared between all games your statement seems (hopefully) unintentionally misleading. Call things what they are and be brutally honest with us. I think in the end most of us would appreciate that more than what seems to be public relations speak.

    Absolutely. They never had to reset the ZAX on any account server maintenance. Why is this one special? My first thought was that they just do not want to tell the truth.
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    edited September 2014
    .... never mind ....
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  • zekethesinnerzekethesinner Member, NW M9 Playtest Posts: 805 Arc User
    edited September 2014
    charononus wrote: »
    Akro, it sounds like you are trying to make the ZAX reset sound normal. However I can't imagine that it is. It's related to the backlog and an attempt to reduce it. The reason I say this is that STO is going down at the same time for maint, and their ZAX is not getting reset. Since accounts are shared between all games your statement seems (hopefully) unintentionally misleading. Call things what they are and be brutally honest with us. I think in the end most of us would appreciate that more than what seems to be public relations speak.

    Thats the problem, PWE is never honest with use. ;)


  • aeragar47aeragar47 Member, NW M9 Playtest Posts: 79 Arc User
    edited September 2014
    Does this mean people on the West Coast that have been doing the event every day for 14 days now have to stay up until 3am if they want to get the 15-day mount?

    Maintenance will be over just when the event is...

    The Summer Festival doesn't end until Sept 11 according to the calendar.
  • stretch611stretch611 Member Posts: 123 Arc User
    edited September 2014
    Does this mean people on the West Coast that have been doing the event every day for 14 days now have to stay up until 3am if they want to get the 15-day mount?

    Maintenance will be over just when the event is...

    However, the even will continue with the "Height of Summer" event. Last year this provided double rewards of certain things to help make the higher priced items easier to get.
    @stretch611

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  • hfgtfsdfshfgtfsdfs Member Posts: 688 Arc User
    edited September 2014
    Its kinda bad timing. I waited for like over 10 days now for my ZEN and I have to start the waiting all over again, and the x2 RP weekend is here soon and I really need ZEN keys to get the correct artifact weapon BEFORE that weekend...

    And with my luck I gonna need a week to actually farm the GEMS because I ran the skirmish 70 times now without a single GEM.
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  • zshikarazshikara Member, NW M9 Playtest Posts: 796 Arc User
    edited September 2014
    hfgtfsdfs wrote: »
    Its kinda bad timing. I waited for like over 10 days now for my ZEN and I have to start the waiting all over again, and the x2 RP weekend is here soon and I really need ZEN keys to get the correct artifact weapon BEFORE that weekend...

    And with my luck I gonna need a week to actually farm the GEMS because I ran the skirmish 70 times now without a single GEM.

    With the ZAX reset the wait time should be significantly less than it is now as long as you log on shortly after maintenance finishes and repost your order for zen. Who knows? Maybe you'll even be able to get it in less than 2 days!
    [SIGPIC][/SIGPIC]
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  • hfgtfsdfshfgtfsdfs Member Posts: 688 Arc User
    edited September 2014
    zshikara wrote: »
    With the ZAX reset the wait time should be significantly less than it is now as long as you log on shortly after maintenance finishes and repost your order for zen. Who knows? Maybe you'll even be able to get it in less than 2 days!

    Maybe, but some people might not be able too. :P
    ZengiaH@ejziponken
  • koalazebra1koalazebra1 Member Posts: 1,173 Bounty Hunter
    edited September 2014
    hhhhhhhhhhahahaha awesome! if it hurts the rich people becoming more rich, so be it!
  • ulvielulviel Member, NW M9 Playtest Posts: 741 Arc User
    edited September 2014
    hhhhhhhhhhahahaha awesome! if it hurts the rich people becoming more rich, so be it!

    how exactly?
    Not to mention there is nothing wrong with becoming rich by legal means. Geez, why so many people think all wealthy people had to cheat/exploit to get money, or even if they didn't, that they are evil only because they have it?
  • burkaancburkaanc Member Posts: 2,186 Arc User
    edited September 2014
    **** i need to scrape together enough ad for a respec now :D
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  • nerosolisnerosolis Member Posts: 27 Arc User
    edited September 2014
    I'm thinking of the banned players or the ones that have taken a break/stop playing the game. Bound to have a sizable chunk of orders not coming back after the reset.
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