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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Problems with connection speeds in Turkey

jonkocajonkoca Member, NW M9 Playtest Posts: 2,586 Arc User
edited August 2014 in Bug Reports (PC)
Hi, I live in İzmir, a very nice bit of Turkey. Until last week my connection speeds to cryptic servers was excellent - zero lag. Now however I'm lucky if I can get a half hour's lag free gaming in, and if I change instances, or heaven forbid, try a pvp domination match, then I lag so bad I might as well go afk/close the game/throw my PC out the window.

I looked at my tracert/pathping results - no problem until after istanbul - then terrible pings (130-140ms+) on the as6453.net hops (TATA, somehow conected with comcast internet services allegedly), AND on atlas.cogent.co providers after the hops to America. Double whammy. First my HR got nerfed, now my hops.

We had this problem before around the launch of Mod3. Hopefully as it did then, this problem will suddenly go poof. Just a heads up, not pointing fingers.


En fazla 30 atlamanın üstünde
NS1.CRYPTICSTUDIOS.COM [208.95.185.181]'ye izleme yolu :

[removed]
6 16 ms 16 ms 16 ms host-82-222-13-145.reverse.superonline.net [82.2
22.13.145]
7 15 ms 16 ms 17 ms host-82-222-254-98.reverse.superonline.net [82.2
22.254.98]
8 15 ms 15 ms 15 ms ix-10-0.tcore1.IT5-Istanbul.as6453.net [5.23.0.3
7]
9 140 ms 140 ms 140 ms if-8-2.tcore1.FNM-Frankfurt.as6453.net [195.219.
156.21]
10 140 ms 141 ms 141 ms if-6-2.tcore1.AV2-Amsterdam.as6453.net [195.219.
194.149]
11 140 ms 140 ms 140 ms if-2-2.tcore2.AV2-Amsterdam.as6453.net [195.219.
194.6]
12 145 ms 145 ms 144 ms if-8-2.tcore2.L78-London.as6453.net [80.231.131.
5]
13 142 ms 155 ms 141 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.
2]
14 141 ms 164 ms 142 ms if-4-2.tcore1.NJY-Newark.as6453.net [80.231.130.
34]
15 145 ms 147 ms 145 ms if-2-2.tcore2.NJY-Newark.as6453.net [66.198.70.2
]
16 144 ms 145 ms 145 ms if-14-14.tcore2.NTO-New-York.as6453.net [66.198.
111.126]
17 138 ms 138 ms 150 ms be3011.ccr21.jfk05.atlas.cogentco.com [154.54.12
.17]
18 139 ms 138 ms 139 ms be2063.mpd22.jfk02.atlas.cogentco.com [154.54.47
.57]
19 145 ms 145 ms 145 ms be2097.ccr22.bos01.atlas.cogentco.com [154.54.30
.118]
20 140 ms 140 ms 140 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
etc...
No idea what my toon is now.
Post edited by jonkoca on

Comments

  • jonkocajonkoca Member, NW M9 Playtest Posts: 2,586 Arc User
    edited August 2014
    Wow, that was moved quick. :)
    No idea what my toon is now.
  • tardagaintardagain Member Posts: 47
    edited August 2014
    http://nw-forum.perfectworld.com/showthread.php?185612-Feedback-Lag-and-Rubberbanding&p=8701961&viewfull=1#post8701961

    Check this reply I made in the sticky thread recently. Your tracert results don't mean much of anything. I would say that your lag is probably due to extreme server load right now. This is day one of mod4, and everyone and their grandma is trying to play right now. :)

    If you can do other stuff across the internet on american websites without massive slowdowns, then it is probably not the network. Does it take a long time for you to load image-heavy pages like yahoo.com?
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited August 2014
    Most all connection issues lately point to Verizon*, not the game. All you can do is complain to your ISP about being throttled by Verizon or contact your Government Leaders while looking into the "Net Neutrality" movement. Switching ISP probably won't help, as from your location, you'd probably still be hopped through Cogentco, who allegedly gets throttled by Verizon. The only way to resolve it "now" is to move so close to the game servers that you won't have a chance of being hopped through Cogentco's network that allegedly gets throttled by Verizon and in turn Verizon allegedly forces ISPs pay them more money to not do this to them. This is why there is a lot of polictical and legal debates around the World, loosely termed as the "Net Neutrality" movement to try and put a stop to these ISPs from controlling the Internet in such a malicious way.

    *Do note, we often lay blame on Cogentco when the alleged culprit is Verizon as Cogentco is a Bandwith Distributor that is allegedly being forced to either pay loads of money to Verizon and if they don't, Verizon allegedly throttles users on their networks. Keep informed and read up on "Net Neutrality."
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  • jonkocajonkoca Member, NW M9 Playtest Posts: 2,586 Arc User
    edited August 2014
    tardagain wrote: »
    http://nw-forum.perfectworld.com/showthread.php?185612-Feedback-Lag-and-Rubberbanding&p=8701961&viewfull=1#post8701961

    Check this reply I made in the sticky thread recently. Your tracert results don't mean much of anything. I would say that your lag is probably due to extreme server load right now. This is day one of mod4, and everyone and their grandma is trying to play right now. :)

    If you can do other stuff across the internet on american websites without massive slowdowns, then it is probably not the network. Does it take a long time for you to load image-heavy pages like yahoo.com?

    I would have said you were right, but the problems started a week ago, prior to the mod4 drop. I'm sure mod4 doesn't help, but neither do I think it is the root.

    Just tried Yahoo - loaded in a couple of seconds.

    Zeb - tried that last time - after mod3, but everything and its grandmother go thru comcast/cogent from EU to USA.
    No idea what my toon is now.
  • tardagaintardagain Member Posts: 47
    edited August 2014
    jonkoca wrote: »
    I would have said you were right, but the problems started a week ago, prior to the mod4 drop. I'm sure mod4 doesn't help, but neither do I think it is the root.

    Just tried Yahoo - loaded in a couple of seconds.

    If you didnt see a bunch of placeholder images on yahoo that slowly filled up with photos then your network speed is probably fine. I'm going to guess that you can bounce around on various image-heavy yahoo links with only the slight normal hiccup that you are used to seeing. This is a working network.

    Since your lag started a week ago, I guess it's not specifically the mod4 drop. Could be something happening behind the scenes at Cryptic that they are messing with before they go back to an older faster server configuration or something. Like you said, it was good up until the time they started getting heavily involved with getting ready for mod4. Think of all the people trying to patch/DL right now. They must have had to plan ahead for the server load, and maybe earlier this week moved some of their server resources to cover the expected spike in DLs for the client program. It could explain a lower amount of processing power inside the game itself right now, and would also account for why it might "magically" be better in a few days like the last time this happened to you when they decide to switch it back to "play mode".

    This is just conjecture, of course. :)
  • jonkocajonkoca Member, NW M9 Playtest Posts: 2,586 Arc User
    edited August 2014
    Well, I hope you're right. :)
    No idea what my toon is now.
  • jonkocajonkoca Member, NW M9 Playtest Posts: 2,586 Arc User
    edited August 2014
    pff. 5 pvp doms, 3 wins, 2 losses due to my disconnection on successful loading and server not responding during.
    No idea what my toon is now.
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