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Why does this game allow you to delete mail with attachments?!
bobbyk45238
Member, Neverwinter Beta Users Posts: 33
Here we are, many months into the game that is clearly out of Beta, and they still have a mail system that allows you to delete mail with attachments! This needs to be fixed so mail with attachments is absolutely undeletable!
I was going through my mail and taking the AD from my auctions, when suddenly, right after I took the 41k AD from the first mail and am about to hit delete, an item must have sold and it pops that mail up with the attachment of AD right when I hit the delete button and poof, there goes the other 41k AD from the item I just sold!
I have filed a support ticket, but I had a problem with something of this nature in the past and they replied that they had no way of retrieving the mail, so I guess I am out of the 41k AD.
I have never played an mmo that lets you delete mail with attachments EVER. Please fix it so mail can not be deleted with attachments! How absurd!
I was going through my mail and taking the AD from my auctions, when suddenly, right after I took the 41k AD from the first mail and am about to hit delete, an item must have sold and it pops that mail up with the attachment of AD right when I hit the delete button and poof, there goes the other 41k AD from the item I just sold!
I have filed a support ticket, but I had a problem with something of this nature in the past and they replied that they had no way of retrieving the mail, so I guess I am out of the 41k AD.
I have never played an mmo that lets you delete mail with attachments EVER. Please fix it so mail can not be deleted with attachments! How absurd!
Post edited by bobbyk45238 on
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Test it out. Go open a mail and have a friend buy something on the auction house if you don't believe me.
"Is it better to be feared or respected? I say, is it too much to ask for both?" -Tony Stark
Official NW_Legit_Community Forums
However, I'd like to have a button that allows you to return mail with attachments to sender.
Ancient Shadows: Mature. Sensible. Custard.
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...or at least sign/bump one of these (looks like it's been around 6 months now):
07-07-2013 Mailbox bug- deleted the wrong mail due to timing of new mail arriving
10-13-2013 Mailbox Bug (Big Problem With AH)
12-23-2013 Unselected Mail Being Deleted
It could never get fixed -- so learn to deal with it.
Someone suggested in one of those threads to make two passes thru the mailbox.
1st pass - take all attachments
close, re-open mail
2nd pass - delete each mail - stopping if you get any delete verification prompts.
My suggestion: Delete by oldest...
I know something I usually do is go to the very last e-mail (i.e. oldest) and select it
then delete and let it auto-select the next oldest until I am down to a handful of
e-mails and I can slow down and see if any "new" ones have shown up at the top
(i.e. newest).
Encounter Matrix | Advanced Foundry Topics
Because of a way back implementation of the mail system, where you can only ever manipulate one item at a time.
What about multi-select?
have more than 1 item selected (they invented the <SHIFT> and the <CTRL> key already!) and press "collect attachments"
Have more than 1 item selected and press "delete" to delete all 20 selected messages
Oh ... not working?
Bugger ... and this is actually 2014?
Nope, if you confirm deletion of the uppermost message in your mailbox at the exact same moment as a message arrives, then the incoming message will be deleted instead of the one you had selected. No second chances.
The only way to absolutely avoid this is to keep a buffer message at the top of the box with nothing attached. Only delete below the buffer.
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So have I. But that does not change the fact that this is an incredibly stupid bug, though oddly enough I've seen worse in an another huge mainstream game during its beta where you could select a character to delete, then a confirmation message pops up over the character selection area in what appears to be a required dialog box, but you could still move through characters underneath the dialog box with keys or mouse... guess which character gets deleted, certainly not the one you originally selected for deletion!
This is a similar bug. They are not picking up or using the unique ID for that specific mail you select to be deleted, instead it just picks up the topmost one, as far as you are concerned effectively a random one. So, if your mail is ordered so that new mails arrives at the top at the time (an unsurprisingly common sorting), you end up being an unexpected participant in the Neverwinter Russian Roulette Mail mini-game!
The things that some of you say never cease to amaze me.
Who are you, their head programmer?
Anyways, it can be fixed but either they don't care or don't want to. Next time I think about pulling out my credit card, I'll remember this.
If they at least reimburse the 41k AD I lost due to this "bug", I will be ok, but will have to remember that their is a trick to using the mail system so you don't delete your goodies.