I click on the Nvn icon, type in my login and password, wait for any updates (none since the module update) and click "play". At this point, the game tries to load, a black window appears but shuts down immediately afterwards.I get the CrypticError:Oops window with 27599923 being the error ID. The game worked prior to module 2 update.
I use a netbook so I realize the crux of the issue might be the hardware:
Windows 7 Pro
IntelR Core (TM) 2 DUO CPU 1.33 GhZ
2GB RAM
Mobile Intel(R) 945 express chipset - meeting the bare minimum, i'd say
Tracert:
1 * 315 ms 385 ms d32-1.icpnet.pl [77.65.32.1]
2 11 ms 27 ms 18 ms d32-1.icpnet.pl [77.65.32.1] 3 322 ms 253 ms 389 ms c99-225.icpnet.pl [62.21.99.225]
4 228 ms 171 ms 139 ms rt1-potockiej-vlan403.core.icpnet.pl [62.21.99.1
45]
5 8 ms 13 ms 65 ms e98-82.icpnet.pl [46.238.98.82]
6 103 ms 16 ms 12 ms e98-69.icpnet.pl [46.238.98.69]
7 7 ms 9 ms 10 ms te2-6.ccr01.poz01.atlas.cogentco.com [149.6.28.4
1] 8 254 ms 287 ms 174 ms te3-8.ccr01.ber01.atlas.cogentco.com [154.54.72.
157]
9 19 ms 22 ms 18 ms te0-17-0-7.ccr42.ham01.atlas.cogentco.com [154.5
4.61.10]
10 25 ms 26 ms 27 ms be2187.ccr22.ams03.atlas.cogentco.com [154.54.74
.125]
11 39 ms 65 ms 34 ms be2276.ccr22.lon13.atlas.cogentco.com [154.54.36
.57]
12 383 ms 106 ms 101 ms te0-2-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.0.209] 13 315 ms 318 ms 238 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
14 115 ms 250 ms 271 ms 38.111.40.114
15 143 ms 171 ms 126 ms patchserver2.crypticstudios.com [208.95.185.41]
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs), ~1.9GHz
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Card name: RADEON X700 Series
I've tried both ways launching from Arc and without downloaded on Steam same result, patches fine same problem on all 3 ways.
Error ticket ID:27599923
Debug.txt
[1205/183527:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[1205/183527:ERROR:backend_impl.cc(134)] Unable to move cache folder C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en_20131205143514\cef_cache to C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en_20131205143514\old_cef_cache_000
[1205/183527:ERROR:backend_impl.cc(221)] Unable to create cache
ERRORS.txt
131206 20:54:29 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:14:12 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:31:59 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:56:52 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
0
martelis1981Member, NW M9 PlaytestPosts: 121Arc User
edited December 2013
Laptop Dell D531
Processor: AMD Turion X2 TL-56 1.8 ghz
RAM: 2 GB
Video: AMD/ATI Xpress x1270
driver : 10.2, was the last driver for this video chip
Windows 7 32 bits with last updates.
I know, i know is old hardware but before the patch ran at minimum settings fluently.
PC
Motherboard Biostar a68i-deluxe
Processor: AMD APU E350 integrated 1.6 GHZ
Video: HD 6310D integrated in APU
Driver: 13.4
RAM: 4 GB
Windows 7 64 bits with last updates
Both was installed since beta and updated. Installed with standalone installer. I uninstall and reinstalled with steam and the same error.
Error ticket ID: 27599923
in crash.log are several lines that says:
131206 16:48:12 12 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
i also have this bug i tried the first day to get in crashes as soon as i hit play
i even uninstalled and reinstalled same exact issue.to bad i like this game and hate to not be able to play it
Had same prob in DoTA2, which PWE also published. So one would think that they would have a known fix for the issue....or did they leave those players stranded as they have left us?
I've tried launching through ARC and the standalone launcher (in the Neverwinter program folder), and using safe-mode. The only change today from previous attempts is: when I select "run game with lowered settings" the client crashes immediately; and when I select "run game with default settings", the client freezes/times out loading a black full-screen (likely the Cryptic title screen).
System Specs:
AMD Athlon 64 X2 Dual Core processor 2.09Ghz
2.87GB RAM
MS Windows XP Professional (v.2002) with service pack 3
ATI Radeon Xpress 1150 (128MB)
If need be, I have full specs available via DxDiag.exe, just let me know.
It also happened to me while doing the Phantasmal lair quest and since then whenever I attempt to log in back my games crashes. Weird thing tho, it works if I make another character.
0
belial136Member, Neverwinter Beta UsersPosts: 20Arc User
edited December 2013
48 hours since customer service's first and last reply to my ticket regarding my crashing issue (even though I replied to their answer after about an hour). It wasn't really helpful either, they tried giving me fixes that I had already tried. I have kinda given up hope playing this game again any time soon.
I've yet to get a response. I just want them to tell me what the Error Ticket ID stands for really to see if there are any possible work arounds.
0
only1hero1Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 18Arc User
edited December 2013
I have the same issue but when i reinstall it i get 1 gameplay session out of it and when i close it and open it again i can't get past the cryptic splash screen before it crashes again.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MASTER-PC
System Manufacturer TOSHIBA
System Model Satellite L775D
System Type x64-based PC
Processor AMD A6-3420M APU with Radeon(tm) HD Graphics, 1500 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1.50, 10/18/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Master-PC\Master
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.48 GB
Available Physical Memory 2.23 GB
Total Virtual Memory 6.96 GB
Available Virtual Memory 5.38 GB
Page File Space 3.48 GB
Page File C:\pagefile.sys
Well, considering that it was obvious that there were all kinds of problems with the server, not including these crashes and they seem to have walked away friday nite and went home for the weekend, I rather doubt I will continue with this game even if they get this issue fixed. New computer in the mail already hooray for early christmas presents to myself. Poor job from the developers, if there are going to be big issues with your release delay it. The number of rather glaring bugs reported in the forums is quite amusing. Glad I only invested 5 dollars into the game so far and approximately 3-4 weeks of playing. A tip for the devs, you're not charging for expansions therefore there is no reason to make big expansions all at once, try adding one new feature at a time as soon as it's completed(i.e. just adding the artifacts, dealing with any issues, then adding the new class, lather rinse repeat) instead of a whole chunk of features every 6 months or whatever your timetable is. It'll keep your playerbase steady instead of only coming back from when new content is released, burning out on it and then gone again. As well as being easier to tweak, streamline, and fix bugs. Good luck folks. I'm deleting this, happy hunting or whatever you folks do.
I have found a solution to the push play then client crash.
1) At the NWO login screen before logging in, click on OPTIONS at the top.
2) Scroll down to FORCE VERIFY check mark it.
3) Press SAVE.
4) Now login and the launcher will check for any errors in the client and fix/re-patch. This may take a few minutes to do.
I did this two hours and it work for me. If anyone else having that login problem should try it out and let everyone know if it worked or not.
Proud Member of "Scribes' Enclave" Foundry Guild The War of Powers campaign.
Part 1: "The Wizard's Tower" NW-DOQO84CYR
Part 2: "The Lost Ghost " NW-DTXOTHE6I
Part 3: "The Vicar of Cyric" NW-DML9CT5A5
Part 4: "The Road to Ghazoth-Dar" NW-DTKMIEEDQ
Part 5: "The Amulet of Living Flame" NW-DASCPGPZM
Part 6: "Shadowskull Castle" NW-DAYFJEW2T
:mad:very up set that the game keeps crashing. i have been trying to beat the same boss for the last hour and a half and cant beat the boss because the game keeps crashing. please please fix this problem. i like the new hunter rouge but cant play all the time if the game keeps crashing like it does. please do not ignore, please hurry up and fix the problem.
0
martelis1981Member, NW M9 PlaytestPosts: 121Arc User
edited December 2013
I tried with all the options in the launcher, force verify, safe mode, etc and always that error 27599923. The problem seems to be in the Gameclient.exe
I have found a solution to the push play then client crash.
1) At the NWO login screen before logging in, click on OPTIONS at the top.
2) Scroll down to FORCE VERIFY check mark it.
3) Press SAVE.
4) Now login and the launcher will check for any errors in the client and fix/re-patch. This may take a few minutes to do.
I did this two hours and it work for me. If anyone else having that login problem should try it out and let everyone know if it worked or not.
Does not work for me. Reinstalled the game, updated IE (as someone else suggest on the Polish forum), cleaned the register, opened as admin, checked "safe mode" and "force verify". Nothing helps.
0
martelis1981Member, NW M9 PlaytestPosts: 121Arc User
edited December 2013
I wonder if it would be something in the version of windows. As I, many of the players who reported the error, they have windows 7. I wonder if this error happens in Windows 8 or 8.1.
It would be nice if someone from dev. team would just acknowledge our 27599923 crash issue, other than just an "auto" response to our tickets telling us to do things we have already tried. Even if it is just to say.."we are aware of the issue and are looking into it, please be patient as we are overwhelmed with issues at the moment and had to take the weekend off to attend our annual christmas party". Trust me PWE/Cryptic, I have tried all the suggestions you have recommended in the forums and even some you haven't suggested. Just please let us know that we are not sitting in a black hole and/or being ignored.
I tried with all the options in the launcher, force verify, safe mode, etc and always that error 27599923. The problem seems to be in the Gameclient.exe
Sorry to see people still having problem. Post patch blues.
Yes it is the gameclient.exe. The Force Verify seems to have done trick for me, five logins so far no problem, but in game problems are popping up, had a fatal error crash in Dread Ring and an odd crash saying "bad RAM detected" which fun because I had my RAM sticks replaced last week.
Hopefully the dev-team in charge of bug fixing can hunt the problem(s) this week.
Proud Member of "Scribes' Enclave" Foundry Guild The War of Powers campaign.
Part 1: "The Wizard's Tower" NW-DOQO84CYR
Part 2: "The Lost Ghost " NW-DTXOTHE6I
Part 3: "The Vicar of Cyric" NW-DML9CT5A5
Part 4: "The Road to Ghazoth-Dar" NW-DTKMIEEDQ
Part 5: "The Amulet of Living Flame" NW-DASCPGPZM
Part 6: "Shadowskull Castle" NW-DAYFJEW2T
Can you please provide us with more info about your system specs, including CPU, GPU, and OS? We'll need a bit more info to investigate.
Edit: Also! Can you let us know if you're launching the game through the standalone launcher, or through Arc? You might also try launching the game through Safe Mode (click on "Options" in the launcher, then check "Safe Mode"), because some graphical settings may have been reverted to default.
Thanks!
i have the same error number 27599923
Dual core 2.50ghz intel
ATI radeon 550X
2GB
Win XP
(all worked good before the update)
0
only1hero1Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 18Arc User
Hello everyone, I seemed to suffer from the same (or at least similar) issue as most here, however, I managed to fix it in some way.
I post here as I thought it would make no sense to create a new thread featuring the same or similar issue if there is a thread of such a scale on this forum already.
It's not a real crash with error message on my end.
First, some data about my PC:
I'm using AMD hardware, an AMD Athlon II X4 processor (3GHz) and an Ati Sapphire 5770HD graphics card, 4GB RAM, my OS is Windows 7 and the game runs via Steam (I installed it on Steam in the default directory, Steam/SteamApps/common/Cryptic Studios at first).
I'll explain what was going on here in case anyone is curious:
I start the launcher, log in and the update starts (patching the game to the latest version). Then I can click play. Everything works as it should, but then, when the logo Neverwinter shows and I get the message "Material files reloaded", it simply freezes with no error message, I can wait as long as I want, nothing is going to happen. The resolution was incredibly low if I may say so. I don't know why it was the case on my first run (I did not even use safe mode at that point yet).
I can't minimize, I have to terminate the task. Safe mode and windowed didn't change anything either. When retrying and restarting the launcher and logging in, it downloads the patch - again. I doubt this is supposed to happen. When clicking on play the same happens as before and with any retry the patch is downloaded again.
Unfortunately, I tried everything that was suggested (safe mode, verify game files, disable patching, dns flush and various other stuff, even completely illogical approaches like compatibility mode - who knows? It could have been working, I experienced weird stuff with other games by now) but at that point I found no working solution regarding my problem yet.
I was very disappointed not even being able to get into the menu.
My guess was that it was Steam with its usual bugging behaviour (killing mod support in games is no news for example).
So I reinstalled the game on a different partition (my Steam is installed on my D partition, so I chose E:\Neverwinter as the target). After reinstalling it on my E partition, I lauched the game through Steam and it installed the patch after I logged in and crashed at the materials again. I tried to tab out when it freezed, and tried to get back by accidentally clicking on the gamelauncher.exe popup on my taskbar above my icon, it showed an error message that it cannot find game files. I realized it was a stupid idea to start it through Steam to begin with if it is not directly in its "library", so I started the exe directly from the installation on E, I logged in - it did not want to install the patch again - and it pointed out that my installation could have had defect files and suggested a check. after that I pressed play and hurray, it works! The resolution was also fine after installing and trying on a different directory.
It might sound confusing (and it was in fact a confusing experience) so I'll summarize it: In short: Steam was the issue, I installed it outside of the usual Steam directory, lauched through the direct exe and could finally get into the menu to create a character.
I seriously hope those who face a similar issue also suffer from this Steam issue so they can fix it at least... It was very frustrating at first.
Okay, finally I will be able to play... I hope it will fullfill my expectations. I played Neverwinter Nights and it left a very positive impression, I hope this game will be like its "MMO-big brother".
Comments
I use a netbook so I realize the crux of the issue might be the hardware:
Windows 7 Pro
IntelR Core (TM) 2 DUO CPU 1.33 GhZ
2GB RAM
Mobile Intel(R) 945 express chipset - meeting the bare minimum, i'd say
Tracert:
1 * 315 ms 385 ms d32-1.icpnet.pl [77.65.32.1]
2 11 ms 27 ms 18 ms d32-1.icpnet.pl [77.65.32.1]
3 322 ms 253 ms 389 ms c99-225.icpnet.pl [62.21.99.225]
4 228 ms 171 ms 139 ms rt1-potockiej-vlan403.core.icpnet.pl [62.21.99.1
45]
5 8 ms 13 ms 65 ms e98-82.icpnet.pl [46.238.98.82]
6 103 ms 16 ms 12 ms e98-69.icpnet.pl [46.238.98.69]
7 7 ms 9 ms 10 ms te2-6.ccr01.poz01.atlas.cogentco.com [149.6.28.4
1]
8 254 ms 287 ms 174 ms te3-8.ccr01.ber01.atlas.cogentco.com [154.54.72.
157]
9 19 ms 22 ms 18 ms te0-17-0-7.ccr42.ham01.atlas.cogentco.com [154.5
4.61.10]
10 25 ms 26 ms 27 ms be2187.ccr22.ams03.atlas.cogentco.com [154.54.74
.125]
11 39 ms 65 ms 34 ms be2276.ccr22.lon13.atlas.cogentco.com [154.54.36
.57]
12 383 ms 106 ms 101 ms te0-2-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.0.209]
13 315 ms 318 ms 238 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
14 115 ms 250 ms 271 ms 38.111.40.114
15 143 ms 171 ms 126 ms patchserver2.crypticstudios.com [208.95.185.41]
CrypticNetTest
unable to allocate performance buffer
contacting nettest server..
Local IP: 77.65.43.142
Ping: 176.5 msec
Port: 80: 392 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 354 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 361 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 301 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 433 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 330 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 192 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 263 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 332 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 248 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 206 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 227 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 377 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
ERRORS.log in Nvn folder:
131206 03:50:17 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 03:51:58 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 04:54:25 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 04:55:34 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 11:11:38 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 18:29:15 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 18:35:51 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 18:44:59 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 22:43:47 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:07:19 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs), ~1.9GHz
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Card name: RADEON X700 Series
I've tried both ways launching from Arc and without downloaded on Steam same result, patches fine same problem on all 3 ways.
Error ticket ID:27599923
Debug.txt
[1205/183527:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[1205/183527:ERROR:backend_impl.cc(134)] Unable to move cache folder C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en_20131205143514\cef_cache to C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en_20131205143514\old_cef_cache_000
[1205/183527:ERROR:backend_impl.cc(221)] Unable to create cache
ERRORS.txt
131206 20:54:29 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:14:12 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:31:59 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
131206 23:56:52 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
Processor: AMD Turion X2 TL-56 1.8 ghz
RAM: 2 GB
Video: AMD/ATI Xpress x1270
driver : 10.2, was the last driver for this video chip
Windows 7 32 bits with last updates.
I know, i know is old hardware
PC
Motherboard Biostar a68i-deluxe
Processor: AMD APU E350 integrated 1.6 GHZ
Video: HD 6310D integrated in APU
Driver: 13.4
RAM: 4 GB
Windows 7 64 bits with last updates
Both was installed since beta and updated. Installed with standalone installer. I uninstall and reinstalled with steam and the same error.
Error ticket ID: 27599923
in crash.log are several lines that says:
131206 16:48:12 12 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
i even uninstalled and reinstalled same exact issue.to bad i like this game and hate to not be able to play it
System Specs:
AMD Athlon 64 X2 Dual Core processor 2.09Ghz
2.87GB RAM
MS Windows XP Professional (v.2002) with service pack 3
ATI Radeon Xpress 1150 (128MB)
If need be, I have full specs available via DxDiag.exe, just let me know.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MASTER-PC
System Manufacturer TOSHIBA
System Model Satellite L775D
System Type x64-based PC
Processor AMD A6-3420M APU with Radeon(tm) HD Graphics, 1500 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1.50, 10/18/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Master-PC\Master
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.48 GB
Available Physical Memory 2.23 GB
Total Virtual Memory 6.96 GB
Available Virtual Memory 5.38 GB
Page File Space 3.48 GB
Page File C:\pagefile.sys
1) At the NWO login screen before logging in, click on OPTIONS at the top.
2) Scroll down to FORCE VERIFY check mark it.
3) Press SAVE.
4) Now login and the launcher will check for any errors in the client and fix/re-patch. This may take a few minutes to do.
I did this two hours and it work for me. If anyone else having that login problem should try it out and let everyone know if it worked or not.
The War of Powers campaign.
Part 1: "The Wizard's Tower" NW-DOQO84CYR
Part 2: "The Lost Ghost " NW-DTXOTHE6I
Part 3: "The Vicar of Cyric" NW-DML9CT5A5
Part 4: "The Road to Ghazoth-Dar" NW-DTKMIEEDQ
Part 5: "The Amulet of Living Flame" NW-DASCPGPZM
Part 6: "Shadowskull Castle" NW-DAYFJEW2T
Does not work for me. Reinstalled the game, updated IE (as someone else suggest on the Polish forum), cleaned the register, opened as admin, checked "safe mode" and "force verify". Nothing helps.
agree with prob being in gameclient.exe
BUG (occurs when "login" is clicked)
[1209/124129:INFO:CONSOLE(0)] "Select shard: 0," source:
ERRORS (occurs after files have been verified and i click "play")
131209 17:48:23 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
Yes it is the gameclient.exe. The Force Verify seems to have done trick for me, five logins so far no problem, but in game problems are popping up, had a fatal error crash in Dread Ring and an odd crash saying "bad RAM detected" which fun because I had my RAM sticks replaced last week.
Hopefully the dev-team in charge of bug fixing can hunt the problem(s) this week.
The War of Powers campaign.
Part 1: "The Wizard's Tower" NW-DOQO84CYR
Part 2: "The Lost Ghost " NW-DTXOTHE6I
Part 3: "The Vicar of Cyric" NW-DML9CT5A5
Part 4: "The Road to Ghazoth-Dar" NW-DTKMIEEDQ
Part 5: "The Amulet of Living Flame" NW-DASCPGPZM
Part 6: "Shadowskull Castle" NW-DAYFJEW2T
i have the same error number 27599923
Dual core 2.50ghz intel
ATI radeon 550X
2GB
Win XP
(all worked good before the update)
I post here as I thought it would make no sense to create a new thread featuring the same or similar issue if there is a thread of such a scale on this forum already.
It's not a real crash with error message on my end.
First, some data about my PC:
I'm using AMD hardware, an AMD Athlon II X4 processor (3GHz) and an Ati Sapphire 5770HD graphics card, 4GB RAM, my OS is Windows 7 and the game runs via Steam (I installed it on Steam in the default directory, Steam/SteamApps/common/Cryptic Studios at first).
I'll explain what was going on here in case anyone is curious:
I start the launcher, log in and the update starts (patching the game to the latest version). Then I can click play. Everything works as it should, but then, when the logo Neverwinter shows and I get the message "Material files reloaded", it simply freezes with no error message, I can wait as long as I want, nothing is going to happen. The resolution was incredibly low if I may say so. I don't know why it was the case on my first run (I did not even use safe mode at that point yet).
I can't minimize, I have to terminate the task. Safe mode and windowed didn't change anything either. When retrying and restarting the launcher and logging in, it downloads the patch - again. I doubt this is supposed to happen. When clicking on play the same happens as before and with any retry the patch is downloaded again.
Unfortunately, I tried everything that was suggested (safe mode, verify game files, disable patching, dns flush and various other stuff, even completely illogical approaches like compatibility mode - who knows? It could have been working, I experienced weird stuff with other games by now) but at that point I found no working solution regarding my problem yet.
I was very disappointed not even being able to get into the menu.
My guess was that it was Steam with its usual bugging behaviour (killing mod support in games is no news for example).
So I reinstalled the game on a different partition (my Steam is installed on my D partition, so I chose E:\Neverwinter as the target). After reinstalling it on my E partition, I lauched the game through Steam and it installed the patch after I logged in and crashed at the materials again. I tried to tab out when it freezed, and tried to get back by accidentally clicking on the gamelauncher.exe popup on my taskbar above my icon, it showed an error message that it cannot find game files. I realized it was a stupid idea to start it through Steam to begin with if it is not directly in its "library", so I started the exe directly from the installation on E, I logged in - it did not want to install the patch again - and it pointed out that my installation could have had defect files and suggested a check. after that I pressed play and hurray, it works! The resolution was also fine after installing and trying on a different directory.
It might sound confusing (and it was in fact a confusing experience) so I'll summarize it:
In short: Steam was the issue, I installed it outside of the usual Steam directory, lauched through the direct exe and could finally get into the menu to create a character.
I seriously hope those who face a similar issue also suffer from this Steam issue so they can fix it at least... It was very frustrating at first.
Okay, finally I will be able to play... I hope it will fullfill my expectations. I played Neverwinter Nights and it left a very positive impression, I hope this game will be like its "MMO-big brother".
Cheers,
Sly.