persisting inability to get into game

Comments

• imsmithy Member Posts: 1,378 Arc User

  November 2013 edited November 2013

  Is this message coming up even after just one try to log in? if it is then maybe somebody is trying to force their way onto your account and failing a lot?

  0
• abeliever Member Posts: 36

  November 2013 edited November 2013

  Yes, as soon as I put in my password and click the log in button, the message appears.

  0
• abeliever Member Posts: 36

  November 2013 edited November 2013

  Following up on that train of thought, I clicked the log in button without putting in my password, and the same message appeared.

  0
• silvergryph Member, NW M9 Playtest Posts: 740 Arc User

  November 2013 edited November 2013

  You may be able to resolve this by logging in with a different public IP address.
  Try enabling one of the proxy options in the launcher.
  You should also be able to call your ISP and have them release your IP.
  More info on trying to force your IP to change here: http://m.wikihow.com/Change-your-IP-Address-(Windows)

  Neverwinter Advanced Forum Search
  Champions Online Advanced Forum Search
  

  0
• abeliever Member Posts: 36

  November 2013 edited November 2013

  Tried unsuccessfully. Will just have to wait for tech support.

  0
• abeliever Member Posts: 36

  November 2013 edited November 2013

  Customer support.

  0