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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Can mobile devices save username and password for Gateway?

ianthewizard2012ianthewizard2012 Member, NW M9 Playtest Posts: 2,142 Arc User
edited October 2013 in General Discussion (PC)
The browser on my desktop computer is able to save username and password for Gateway so I don't have to type them every time I want to use Gateway on my desktop computer. However, Google Chrome on my iPad can't seem to do that. Is there a solution?
Post edited by ianthewizard2012 on

Comments

  • sylvialynnsylvialynn Member Posts: 160 Arc User
    edited October 2013
    Chrome my s3 does. No idea why its not working for you.
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  • denverralphydenverralphy Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 145 Bounty Hunter
    edited October 2013
    Chrome on my device saves the login information (as well syncs all my Chrome desktop bookmarks, passwords, etc). I've never had an opportunity to play with Chrome on an iDevice though, so can't say with any certainty, but I'd guess you can fix it within your Chrome settings.
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited October 2013
    . . . . . Chrome on my iPod saves my login just fine as does the native browser on our Kindle Fire HD. I'd suggest checking the browser's settings as well as your device's settings. Update your apps and iOS as well might help. Just be weary of using browser apps that are not made by reputable companies as you really don't know what an author may have hidden in an app's coding. I'd never use an app from some unheard of author to access anything with a login.
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  • lorelian1lorelian1 Member Posts: 10 Arc User
    edited October 2013
    On my phone when I type the first letter the full will show up to be selected, it doesn't automatically plug it in like the web version does and it never remembers the password either.
  • bioshrikebioshrike Member, NW M9 Playtest Posts: 4,729 Arc User
    edited October 2013
    I wonder if part of the issue may be that a mobile device can and often does get different IP addresses - especially if you're switching between 3G/4G and WiFi between login attempts. Some mobile device are also packed with software to help protect your identity, or you may have accidentally set your browser to use 'incognito mode' without realizing...
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  • ianthewizard2012ianthewizard2012 Member, NW M9 Playtest Posts: 2,142 Arc User
    edited October 2013
    Thanks guys!
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