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Promotion codes missing items

exposayexposay Member, Neverwinter Beta Users Posts: 3 Arc User
edited December 2013 in Bug Reports (PC)
So as the title says the promotion codes are missing items

MMORPG.com - Item Lion Mask - Defensive Potion Pack <- missing lion mask

WarCry - Title: Spellplague Survivor - Endurance Potion Pack <- missing the title

Logitech Giveaway - Title: Savage North Explorer - Defensive Potion Pack <- missing title

GameSpot - Item: Sun Mask - Defensive Potion Pack <- missing sun mask

Fragtist - Title: Sword Coast Ambassador - Endurance Potion Pack <- missing title

Everyeye.it - Titles: Alagondar's Legacy and Shaundakul's Favored - Endurance Potion Pack <- missing title

and

Claim Your Free Neverwinter Gear!
free Rare Weapon and set of Dungeon Seals <- Key dont work at all
Post edited by exposay on

Comments

  • redbaronbgredbaronbg Member, Neverwinter Beta Users Posts: 2 Arc User
    edited August 2013
    It's working as intended.....
  • exposayexposay Member, Neverwinter Beta Users Posts: 3 Arc User
    edited August 2013
    Well out of know where my screen filled up with notifications just now and all the stuff finaly arrived lol

    so now only thing messed up is the email code that dont work at all

    291zsy8.jpg
  • serpinecohserpinecoh Member Posts: 552 Arc User
    edited August 2013
    exposay wrote: »
    Well out of know where my screen filled up with notifications just now and all the stuff finaly arrived lol
    I made a new character recently and shortly after completing the tutorial it was just this wall of spam as all the promos got applied. It just wouldn't seem to stop. :)
  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited August 2013
    Your stuff arrives after the first time you talk to Knox, not before.
    Guild Leader - The Lords of Light

    Neverwinter Census 2017

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  • rqlucidrqlucid Member Posts: 2 Arc User
    edited September 2013
    Im missing the Lion Mask as well, never received it.

    Sep 26 2013 11:22:06:263PM MMORPG.com

    And I have talked to Knox several times and received the packs already.
  • blayze101ablayze101a Member, Neverwinter Knight of the Feywild Users Posts: 2 Arc User
    edited December 2013
    I am missing my Hero of the North Founders Pack after doing all the tutorials and checking the gift agent and mail several times.
  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited December 2013
    For this, I believe you need to contact billing support, as nobody on the forums can help you.
    Guild Leader - The Lords of Light

    Neverwinter Census 2017

    All posts pending disapproval by Cecilia
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