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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Please Cryptic double the staff on bug fixing duty

lostmarblesherelostmarbleshere Banned Users Posts: 654 Bounty Hunter
edited August 2013 in General Discussion (PC)
I think the company should take a hit and hire more debugging staff. The rate of getting known issues fixed is totally utterly beyond slow. The issues are dragging the game down. I know since the past experiences so far with the way things get released we are going to have a ton of new bugs and exploits and cheats on top of all the multiple ones known already.

I want this game to be so much more then it is right now. I want it to be successful not slowly die off like it is right now.

Or has the company came to the conclusion that the game is going to fail and your slowly letting it die off to rake in as much as you can from the zen store? Give the game a chance atleast put more people on debugging or hire more to help with it.
Post edited by lostmarbleshere on

Comments

  • sturmwaffel2sturmwaffel2 Banned Users, Neverwinter Beta Users Posts: 219 Bounty Hunter
    edited August 2013
    I support your futile efforts.
  • esteenaesteena Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1
    edited August 2013
    Ooooooooooooooooor we start being patient and do other real life stuff instead of sitting on a game for week and wait for the developers to fix it?
  • lostmarblesherelostmarbleshere Banned Users Posts: 654 Bounty Hunter
    edited August 2013
    sturmwaffel2 wrote: »
    I support your futile efforts.

    Yes but they supposed to listen to us in ways for them to improve the game in general.
  • lostmarblesherelostmarbleshere Banned Users Posts: 654 Bounty Hunter
    edited August 2013
    esteena wrote: »
    Ooooooooooooooooor we start being patient and do other real life stuff instead of sitting on a game for week and wait for the developers to fix it?

    Been waiting for around 4-6 months so far
  • rustedheartzrustedheartz Member Posts: 0 Arc User
    edited August 2013
    We'd be so lucky. But pumping out new pets in the Zen store seems to be the main priority now.
  • esteenaesteena Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1
    edited August 2013
    lostmarbleshere wrote: »
    Been waiting for around 4-6 months so far

    4-6 months for what to be fixed? most of bugs are fixed , it is just new ones keep on appearing.
    rustedheartz wrote: »
    We'd be so lucky. But pumping out new pets in the Zen store seems to be the main priority now.

    Debugging team and Cash shop producers are completely different teams.
  • timmbeertimmbeer Member Posts: 268 Bounty Hunter
    edited August 2013
    esteena wrote: »
    4-6 months for what to be fixed? most of bugs are fixed , it is just new ones keep on appearing.



    Debugging team and Cash shop producers are completely different teams.

    I agree with what you had said, and this truth/fact/excuse has been stated a lot of times already, but the refute is still the same:

    "I am a paying customer and all I know is that the game/this class/this pet is buggy/broken! I do not give a dumn on any excuse you are trying to give. Fix it now or I will do my business elsewhere!"

    It now boils down on whether Cryptic wants to increase the manpower/importance of the debugging team/customer support team/QA team/bots smashing team/ etc etc, or just place it at the bottom of "To-Do" list and emphasize on the cash shop producers for MOAR!!!!! packs and money.
    "Lucky" is the new FOTM.
  • knightfalzknightfalz Member Posts: 1,261 Arc User
    edited August 2013
    esteena wrote: »
    Ooooooooooooooooor we start being patient and do other real life stuff instead of sitting on a game for week and wait for the developers to fix it?

    Real life has more bugs than the game and no debuggers to be found.
  • arcmoon99arcmoon99 Member Posts: 499 Arc User
    edited August 2013
    knightfalz wrote: »
    Real life has more bugs than the game and no debuggers to be found.

    but I can go to a phone book and find dozens of pest control businesses.
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  • kentuckyfriedfookentuckyfriedfoo Member, Neverwinter Beta Users Posts: 0 Arc User
    edited August 2013
    I believe double of zero staff is still zero lol
  • tcarncetcarnce Member, NW M9 Playtest Posts: 976 Arc User
    edited August 2013
    lostmarbleshere wrote: »
    Or has the company came to the conclusion that the game is going to fail and your slowly letting it die off

    i`m sure those things are discussed behind closed doors ;p
    as with any company which has to calculate benefits and risks over time.
  • tcarncetcarnce Member, NW M9 Playtest Posts: 976 Arc User
    edited August 2013
    esteena wrote: »
    Ooooooooooooooooor we start being patient and do other real life stuff instead of sitting on a game for week and wait for the developers to fix it?

    a week, afk benefits of 2 pvp systems untill now in 3 months ;p
  • getoneshotgetoneshot Member Posts: 86
    edited August 2013
    It's funny how with each new patch, they break more stuff in the game. They break more things than fix.

    They broke at least half of the gear sets' Set 2 and 4 bonuses with this previous (7/31) patch for ALL classes.

    Wonder how long it'll take them to fix this HAMSTER...
  • hobokenboyhobokenboy Banned Users, Neverwinter Beta Users Posts: 3 Arc User
    edited August 2013
    esteena wrote: »
    4-6 months for what to be fixed? most of bugs are fixed , it is just new ones keep on appearing.

    I invite you to stroll on over to the bug section of the forum and see just how many are thirty days old or longer. I counted thirteen threads on just the first two pages. Oh, and they're things that are still active and unsolved. ON TOP OF the new "bugs" that come out with every patch.


    esteena wrote: »
    Debugging team and Cash shop producers are completely different teams.

    This in no way excuses the lack of performance from the bug team, nor does it inspire faith in a team that places money before product quality in my opinion.
    I'm unhappy and I can't say why.
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited August 2013
    . . . . .. Thanks for the feedback but we don't allow the insulting of anyone, player or staff. Please send any complaints about Customer Service to customerservice@perfectworld.com - thanks!
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