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"Free Zen" on website is a fraud!

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  • dlight102dlight102 Member, Neverwinter Beta Users Posts: 2 Arc User
    edited June 2013
    For some of these, especially offers that involve actually buying something, it can sometimes take a while for the company with the offer to verify everything -- it's possible that this might just need a little longer.

    If not, send in a ticket to Customer Support. I don't think we can do anything about it directly, but if a number of people are having issues with a particular offer, we can probably go to PeanutLabs and let them know that offer's got issues.


    So I thought I'd check to see if they actually owned up to their mistake and gave me the credit do. And they have yet to process the Zen. I have not logged in since this issue, and I've told my group of gamers about my experience. I have been told by my guild mates they have stopped playing also due to this and the many others complaining on these forums. We summed this up as 6 players and at minimum $150 in transactions that will not come back. With Rift, Vanguard, DDO, and even LOTR now free to play and not to mention GW2 and WOW. I don't think we'll miss this game and it's antics. I'll check from time to time to see if I actually get credit. These "offers" were a test before we actually spent true money on the game. :(
  • solwrathsolwrath Member, Neverwinter Beta Users Posts: 79
    edited June 2013
    Leaving complaints with Peanutlabs itself may be a more productive way to go about this problem. I have tons of unpaid completed offers but I did get paid for one that I complained about.

    Anyway Peanutlabs likes to think of themselves as a legit company, I think people should let them know that we see through their disguise and recognize them as the crooks and thieves they really are.
  • azrenegadeazrenegade Member Posts: 13 Arc User
    edited June 2013
    I have had the exact same experience with peanut labs surveys. You take a 20 minute survey and after you answer the 50th question they inform you that you are not qualified for the survey you just spent 20 minutes taking.

    Seems like a nasty scam set up to me.
  • taltamirtaltamir Member Posts: 48
    edited June 2013
    I have done about 6-8 of those I think and only 1 paid me... it was one where I was asked 11 questions within the built in interface, then it forwarded to an external page to be paid 37 zen (no questions there).

    The rest all first asked me 2 "verify you are a human" questions on the built in interface, then forwarded me to an external page that proceeded to ask me every single question in my portfolio (wasting about 5 minutes) then another 10 minutes worth of unique questions. After answering all of them it tells me I am not qualified and get nothing.

    1. Your survey partners should properly receive the data from our portfolio, there is absolutely no reason to spend 5 minutes reinputting that.
    2. the not qualified after answering 50 questions that took 20 minutes thing is a scam and needs to be handled better.
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