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Keyboard/Mouseclicks not working after patch
calicotiger
Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 7 Arc User
Pre-patch, my keyboard and mouse clicks worked just fine. But now that this recent patch went in, I'm having issues. No, I have never changed any of the bindings on any of them. No, they are not wireless.
To be clear, at the login screen and character selection screen, everything works beautifully. Once I'm in the game with a character, however, the game will not recognize my keyboard commands at all. Mouse clicks do not work *unless* it's the first character logged in for that session and the welcome screen (that shows the calender and other stuff) is still up. At that point, my mouse can still click and interact with everything. And I can use the little menu bar at the top of the screen to open up my character sheet, inventory and trade skill screen. Keyboard still doesn't work there. "c" doesn't open the character menu, etc... No keys at all work.
As soon as any of those menus are closed, however, the mouse clicks no longer work (no left or right clicks to attack, for example). The mouse itself still works as I can make the camera move. But no key clicks work. I can not open up the menu to log out either at that point, I have to ctrl+alt+del and open the task manager to close the game down from there.
So please do not give me the regular IT spiel
Yes, everything is plugged in (or I couldn't be typing this, hehe). Again, it recognizes my mouse clicks and keyboard absolutely fine at the log in screen and at character selection screen. It's in-game with a character that the keyboard no longer works. And the mouse clicks do not work if menus aren't up.
To be clear, at the login screen and character selection screen, everything works beautifully. Once I'm in the game with a character, however, the game will not recognize my keyboard commands at all. Mouse clicks do not work *unless* it's the first character logged in for that session and the welcome screen (that shows the calender and other stuff) is still up. At that point, my mouse can still click and interact with everything. And I can use the little menu bar at the top of the screen to open up my character sheet, inventory and trade skill screen. Keyboard still doesn't work there. "c" doesn't open the character menu, etc... No keys at all work.
As soon as any of those menus are closed, however, the mouse clicks no longer work (no left or right clicks to attack, for example). The mouse itself still works as I can make the camera move. But no key clicks work. I can not open up the menu to log out either at that point, I have to ctrl+alt+del and open the task manager to close the game down from there.
So please do not give me the regular IT spiel
Yes, everything is plugged in (or I couldn't be typing this, hehe). Again, it recognizes my mouse clicks and keyboard absolutely fine at the log in screen and at character selection screen. It's in-game with a character that the keyboard no longer works. And the mouse clicks do not work if menus aren't up. Post edited by calicotiger on
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Looks like an issue with x,y,z spatial awareness of cursor to me.
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I looked at my keybinds and it was set up for some joystick thing. And there was a targeting option that I didn't recognize saying something about Target on second click or target on button release. I reset my keybinds to how I want them but the At Wills didn't work right. I would left mouse click for Duelists Flurry and it would do nothing. I rage clicked a couple times and it would start the Flurry and NOT STOP! I had to dodge roll to stop attacking.
So I went back and tried to restore the default keybinds and it went back to Joystick buttons and numpad enter for dialog. So I changed it again to how I wanted the keybinds and same thing.
I tried the keyboard language change that was tied to the NPC dialog issue and it didn't work. My keyboard (though not an apple keyboard) is set up as English - US Apple keyboard so I changed it to English - US but it didn't do anything.
Game is now unplayable...
*edit for clarification*
Heather - Ranger
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01. Backup the two preference files 'GamePrefs.pref'. Both are located in folders named 'localdata' but are down different paths.
02. Delete the two original preference files 'GamePrefs.pref'. (You did make backups right?)
03. Log into the game.
04. Select a character.
05. Enter the world.
06. While the 'Home Page' is open, move your cursor to the 'Game Menu' (gear icon) and select it.
07. Select 'Options'.
08. On the 'Game Play' tab select 'Keybinds'.
09. Review then type over each and every key bind listed, changing any to match your keyboard and play style.
10. Select 'Apply' to save your changes.
11. Test your changes.
Note: Yes, you really must type over each and every keybind listed otherwise the key does not appear to work once you leave the Options menu.
The '=' keybind does not work for the Companion page. Not a show stopper but the function does not appear in the keybind menu so there does not appear to be a way to bind the '=' key or refresh the bind so to speak. Selecting the 'Companion' tab from the Character window still works fine.
As another poster commented 'Left Push' and 'Left Click' produce different results. When I select 'Left Click' for my 'At Will Power' (Magic Missiles) the power functions continuously as long as an enemy is in range and targeted. 'Left Press', on the other hand, fires one cycle of Magic Missiles with each press of the left mouse button.
If I may be of any further help, please let me know.
Most of us had to manually go in and reset our keybindings, which was a HUGE pain in the ***. Even after fixing the keybinds that were simply missing (or set to a joystick command, wtf?) I found that I had to go set the keybinds that WERE correct, just to make them trigger. For example, the keybind for the map (m) was correct, but I had to go set the keybind to m again to make it trigger.
The only way I was able to even go in and edit the keybinds is when you initially log in to your character and are presented with the "Welcome to Neverwinter" splash screen, you have mouse control. That was my only opportunity to go in and click the gear up at the top right of your menu bar and choose options > keybinds. From there you really do have to go and set every single key bind manually. It took a few tries, but you can fix it.
Also remember there is a big difference between "left click" and "left press"..........You probably want "Left (and right) press"
MAJOR BUG
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I also got into my keybinds and saw the joystick type binds. I fixed the binds and I can use the keyboard to use an encounter ability that doesn't require a target...but that's it.
You are a genius!! And a note to those that might get freaked out when/if you set left alt as your mouse cursor button and it exits you out of the keybinding screen...just hit the left alt key and you can go back up to the menu :-)
thank you sooo much!
Thank you so much! That was exactly what was wrong and is exactly what fixed it
Oh wait... it worked for everything except fighting. My character still does nothing but stand there, and then suddenly she endlessly starts repeating the attack I tried over and over. Escape won't bring up the menu to cancel out. I still have to ctrl+alt+del to get out and shut the game down to try again. But as long as I don't try to fight, I can function. Of course, that means I can't play
Switch your at wills to right/left press.
Thank worked. Thank you!
*edited to add*
Note, you'll have to do this with every single character (remap the keyboard). So if you have multiple characters on an account, this is extra annoying.
For those that updated their configs and are still having problems with an unresponsive keyboard, did you delete both GamePrefs.pref files before starting Neverwinter? When I was experimenting looking for a work-around I deleted the first one but not the second and had similar results to what you are describing in your posts.
I deleted both the prefences and went to my key biings, reset them to defualt then mapped them ...NOTHING! THis game is unplayable!!!!
Its literally taking them this long to fix ?!?! BULL ****....
When Cryptic wants me to play again, they'll fix this bug.
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Go to page 1 and read my post. I had the same issue and solved it without messing with my files. Kinda wanna know if it works for anyone else.
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Sadness ensues...
I'm using an iMac with a wireless keyboard, Bootcamp, and Windows 7.
Best of luck on the bug fix!
Could it be the drivers for the Apple keyboard? Mine is wired rather than wireless.
I'm using a USB mouse and keyboard. I've had this problem for days. Yesterday it worked, the day before I couldn't move at all. Mouse works fine, but I can't use any keyboard shortcuts. Nothing has changed on my end in those two days. Today I logged in, and I CANNOT MOVE AGAIN. How the hell is this game out of beta with game-breaking bugs like this?
So I guess this game fails and so does your company. Good riddance.
I also submitted a tag about this earlier in the day. Many hours later no reply, not even any kind of acknowledgment that this is a known issue. Great customer service.
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