Well I meant more in the lines of, banks are finding it more troublesome to deal with PWE than it's worth and decide to block all charges from PWE to that bank due to the high volume of chargebacks and complains that were no-contested.
Apparently someone can't grasp the idea that PWE can be blacklisted.
Thats what you get for exploiting, kid! <font color="orange">HAMSTER</font> off noww
Here is the E-mail for why I got banned just for you, maybe you should read it properly next time....
Hello ,
This email is to inform you that one or more transactions made to your Perfect World Entertainment account now has an open dispute with the payment source. If you feel this is in error or you need more information, please go to http://support.perfectworld.com and open a ticket to the billing department.
While the dispute(s) are open, the account that made the purchase(s) is to remain banned.
Here's my paypal for you and some other people who seem to thing I'm some mastermind who made a lot of cash
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cerkieMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 26Arc User
edited May 2013
Also why would I state I made $1000 when I live in England and we use pounds, now I'm worried someone is using my name or has been on my account if what you two guys are saying is correct.
Any admins which are currently online who could maybe look over my ticket for me and give me a response.
If you were in ETUP's stream on Sunday, you would have seen it too. it was when the AH was down and he was playing Diablo 2. Lots of people were saying they done this.
*I* could be mistaken on it was YOU specifically but you were probably there
If you were in ETUP's stream on Sunday, you would have seen it too. it was when the AH was down and he was playing Diablo 2. Lots of people were saying they done this.
*I* could be mistaken on it was YOU specifically but you were probably there
I was there when he sold a enchant for like 90 million , a lot of people where spouting random stuff in he's chat wasn't reading much.
What did you e-mail them I've done that and no response.
Politely pointed out my issues with the game (design, support, yadda). Explained that I felt the game, in its current state, shouldn't be something they should be accepting money for. Felt the advertised value of the Founders pack was not realistic. Stated that since there was no way to get in touch with support and after multiple attempts (over the course of over a week) at receiving a refund I felt that if they didn't respond in a timely manner I would be forced to contact my bank.
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cerkieMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 26Arc User
Politely pointed out my issues with the game (design, support, yadda). Explained that I felt the game, in its current state, shouldn't be something they should be accepting money for. Felt the advertised value of the Founders pack was not realistic. Stated that since there was no way to get in touch with support and after multiple attempts (over the course of over a week) at receiving a refund I felt that if they didn't respond in a timely manner I would be forced to contact my bank.
I will send them another e-mail now to see what happens hopefully something does soon, it feels like I've been sending these guys e-mails and ticket for ever.
why do people think they are entitled to refunds after buying things?
Because the product provided wasn't what was advertised. Because the service wasn't what they expected it to be. Because they don't believe in rewarding a company that they feel doesn't care about their customers.
The community managers have as much to with refunds as I do. Go ahead and ask me though....You won't like the answer.....
They're still part of the team, like if I needed to reach a striker in football it would be better for me to ask the goalie to get him rather than a fan wouldn't it?
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ambisinisterrMember, Neverwinter ModeratorPosts: 10,462Community Moderator
edited May 2013
I am sorry but we can not handle any account related issues on the forums. You must contact support.
We'll have a public announcement about the ticket closures today but until then all I can do is request that you file a ticket again.
Feel free to contact the Community Moderators if you have any further questions but know that there is nothing we can do to expedite your process.
Comments
Apparently someone can't grasp the idea that PWE can be blacklisted.
No need for that. Wasn't you?
ok
Here is the E-mail for why I got banned just for you, maybe you should read it properly next time....
Here's my paypal for you and some other people who seem to thing I'm some mastermind who made a lot of cash
Any admins which are currently online who could maybe look over my ticket for me and give me a response.
*I* could be mistaken on it was YOU specifically but you were probably there
This.
Tickets are ignored.
Requests for the FPS huge problem is ignored.
Class fixes ignored.
Extreme lag ignored.
PVP afk problem still ignored.
But hey guys and gals we got a cape with a ... cat... on... it... yea...
Welp, welcome to alwaysbeta online.
I was there when he sold a enchant for like 90 million
What did you e-mail them I've done that and no response.
Politely pointed out my issues with the game (design, support, yadda). Explained that I felt the game, in its current state, shouldn't be something they should be accepting money for. Felt the advertised value of the Founders pack was not realistic. Stated that since there was no way to get in touch with support and after multiple attempts (over the course of over a week) at receiving a refund I felt that if they didn't respond in a timely manner I would be forced to contact my bank.
I will send them another e-mail now to see what happens hopefully something does soon, it feels like I've been sending these guys e-mails and ticket for ever.
Because the product provided wasn't what was advertised. Because the service wasn't what they expected it to be. Because they don't believe in rewarding a company that they feel doesn't care about their customers.
There are tons of reasons.
Take a minute to read that back to yourself. I don't know why someone actually answered.
Sir, are you dim?
They are slowly driving you to madness, doesn't it feel this way?
The community managers have as much to with refunds as I do. Go ahead and ask me though....You won't like the answer.....
They're still part of the team, like if I needed to reach a striker in football it would be better for me to ask the goalie to get him rather than a fan wouldn't it?
We'll have a public announcement about the ticket closures today but until then all I can do is request that you file a ticket again.
Feel free to contact the Community Moderators if you have any further questions but know that there is nothing we can do to expedite your process.