It actually blows my mind right open when I read people saying, that "they're trying" or "they'll get to you in a week or two". Sweet mother of whatever what in the name of seven nonexistant hells are you talking about? How can you even try to say "it's ok for a company to accept their customers' money and not provide any customer service whatsoever"?
Imagine you're in a convenience shop, you have some bread and butter in your basket and you're waiting in a long queue to the checkout. The line doesn't seem to be moving, so you ask the person in front of you what's going on. He says "the checkout assistant isn't here, they're hiring someone, it might take them a week or two". Then the owner of the store comes in, tells everyone to gtfo and says "if you're still interested in buying stuff come back inside again, you'll be served... one day". Would that also be "allright" for you? Where the hell do you live?
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well said. 100% agree