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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Lag Lag and lag

jlasherasjlasheras Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
edited July 2013 in Bug Reports (PC)
Hi everyone,

Now the servers are ultra laggy and i can't have a nice play, (not only me, before post i check it), lags are terrible and the pvp it's unplayable.

Can you fix this please?

Thanks so much,

PS: you can check the lags on graph with /netgraph 1

Greetings.
Post edited by jlasheras on
«1

Comments

  • emolithemolith Member, Neverwinter Beta Users Posts: 5 Arc User
    edited May 2013
    Also lagging since maintenance, 250+ unstable ping.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    I had my usual 180ms pings from Europe until today's maintenance. It's been 280-350ms since then. I hope it is temporary.

    It seems to be a load issue, though. If I ping Dragon dragon, I get the usual result:
     ... first hops omitted ...
  5   109 ms    73 ms    65 ms  te0-7-0-10.mag21.fra03.atlas.cogentco.com [130.1
17.14.105]
  6    70 ms    62 ms    60 ms  154.54.77.153
  7    81 ms    77 ms    71 ms  te0-7-0-13.ccr22.par01.atlas.cogentco.com [130.1
17.2.166]
  8   105 ms    84 ms    86 ms  te0-4-0-2.ccr21.lon13.atlas.cogentco.com [154.54
.60.225]
  9   163 ms   187 ms   188 ms  te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
4.5.161]
 10   264 ms   200 ms   169 ms  te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
 11   198 ms   210 ms   195 ms  38.111.40.114
 12   193 ms   191 ms   195 ms  208.95.186.71
Trace complete.

    /netgraph 1 shows higher pings since the maintenance, though.
    Unsure about skills and feats? Check the Master List of Class Builds!
  • flayedawgflayedawg Member Posts: 475 Arc User
    edited May 2013
    Last night, the lag in Ebon Downs was unplayably bad.

    Today, it was silky-smooth & problem-free.
    Fare you well
    Let your life proceed by its own designs
    Nothing to tell
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  • dicemakerdicemaker Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    check your internet connection or change instances before accusing of ****ty patches.
  • errornametaken69errornametaken69 Member Posts: 42
    edited May 2013
    In EU. I normally got 170-200 ping. Today it's spiky and 200-400 in combat zones. I /tracert checked cryptics patch server and only got 140 ping to it. It's disrupting my gameplay.
  • emilemoemilemo Member Posts: 1,718 Arc User
    edited May 2013
    Serious rubber banding today. Delayed animations, returning to point A after leaping to B etc.. My net connection is flying as usual with 50mbps. This is a known issue with Cryptic games ( to anybody who ever played CO anyway).
    Row, row, row your boat, Gently down the stream.
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  • nvmbanelingsnvmbanelings Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    in NA (california, specifically), my latency is completely fine.

    it just seems to effect people out of the U.S., from what i'm hearing. i heard people in pirate's complaining about lag as well and they were all outside the U.S.A.
  • hammerhardwarehammerhardware Member Posts: 22 Arc User
    edited May 2013
    this is crazy why the major rubberband/lag issues all of a sudden the game was fine before these patches now its so bad i cant move and everything stutters, ive tried everything i can to fix this but nothing has worked
  • caprtegcaprteg Member Posts: 0 Arc User
    edited May 2013
    From EU aswell, and I can confirm this. 2 second channeling spells takes about 5 seconds to cast.. when they don't fail because of weird rubberbanding. It's unplayable at the time and needs an emergency patch
  • spacejewspacejew Member Posts: 1,044 Bounty Hunter
    edited May 2013
    The only place I experience any lag is in Protectors Enclave. Even then, it isn't so much lag that bothers me it's the crash to desktop I inevitably get every single last time I go there. I've had zero crashes to desktop in 'combat zones', but Protectors crashes me every time.

    It got a little better after their 32-bit textures fix, but I just know in my soul it's the amount of players displayed. Give me the option to limit on-screen players to 10, 20, or 30 players and I'm sure it won't keep happening.

    I exceed the 'recommended' requirements by a lot, and play with all settings maxed with my FPS keeping constant at around 20 in Protectors and 30 anywhere else. It jumps up to the 40's in most instances.

    Fortunately, I don't need to go to Protectors often but since it's the only Auction House and the only Bank location...

    Well you get the idea.
    MoF/Thaum CW SS/Thaum CW IV/Protector GF SW/Combat HR SM/Destroyer GWF WK/Executioner TR DO/Faithful DC
  • abbenmannenabbenmannen Member Posts: 0 Arc User
    edited May 2013
    Same here (in EU), im pinging dragon as well and getting random request timeouts...
  • clansman2013clansman2013 Member Posts: 0 Arc User
    edited May 2013
    Try switching to a less populated instance, that always clears up the rubberbanding for me.
    [SIGPIC][/SIGPIC]
  • aislingiaislingi Member Posts: 140 Bounty Hunter
    edited May 2013
    Supposedly the fix for the recent framerate dips is to turn off your post processing. Give that a shot and see if it works.

    EDIT: Nevermind, wrong issue. Sorry.
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  • charezoncharezon Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    I'm having the same problem, after maintenance today the lag is terrible, rubberbanding the whole time since servers came back online :(
    Wizard.jpg
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    clansman2013 wrote: »
    Try switching to a less populated instance, that always clears up the rubberbanding for me.

    I think today's issue is something different. I get rubberbanding when a zone/instance is full and as you say, changing the instance usually fixes it. What's happening today looks and feels more like packet loss. There is no rubberbanding, it's just latency spikes and "muddy" feeling response times. Watching the ping, it bounces between the (my) usual 180ms and 350-500ms. It didn't happen before today's maintenance.

    I ran a trace to wherever the game client is connected to and I saw packet losses in there too. It may just be a faulty router somewhere, or a capacity issue. (Is anyone getting this on MF and Beholder, or is it just us on Dragon?)
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  • ganjaman1ganjaman1 Member Posts: 792 Arc User
    edited May 2013
    I'm watching a stream right now and it seems like all the players in the party have no lag issues whatsoever , maybe it's something on your end .
    http://youtu.be/kiEPiETiVnU?t=4m5s
  • errornametaken69errornametaken69 Member Posts: 42
    edited May 2013
    clansman2013 wrote: »
    Try switching to a less populated instance, that always clears up the rubberbanding for me.

    Already tried that. Not working. Firewall is not a problem and there's no problem on the way to cryptics server based on this: https://support.perfectworld.com/app/answers/detail/a_id/3987/~/%28sto%29%28co%29-finding-the-ping-time-between-your-computer-and-cryptic-servers.

    We're talking about a big group of people who normally have collectively got a big latency issue after the patch. They could very well all be from outside the US. That doesn't make it any less bad.
  • hadryel1hadryel1 Member Posts: 17 Arc User
    edited May 2013
    Im on MF, EU player here, and im having <font color="orange">HAMSTER</font> lag too :/ Its unplayable atm, and since the patch.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    It may be a European thing. Traceroutes show where the problem is, and it's in Boston or the hop behind Boston. In my case, the data packets go from Frankfurt to Paris to London to Boston, and nothing is lost until up that point. After the first Boston hop the packets start to drop. It's either a routing or a capacity issue.

    In any event, it most likely at temporary problem.

    (edit: Yes, I know Boston is in the US! :p But typically, European traffic "arrives" through specific gateways, so the problem could be in the US somewhere but only or mostly affect European players.)
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  • charezoncharezon Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    Just did a traceroute and I can verify what imivo says, it seems the problem is at the hop in Boston @ te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42].
    Wizard.jpg
  • maho4200maho4200 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 526 Bounty Hunter
    edited May 2013
    dicemaker wrote: »
    check your internet connection or change instances before accusing of ****ty patches.
    Check your head before posting.
    ganjaman1 wrote: »
    I'm watching a stream right now and it seems like all the players in the party have no lag issues whatsoever , maybe it's something on your end .
    What does that have to do with anything?

    As many people have said this affects people in Europe.
    Neverwinter Online Open Beta is an ongoing success
  • errornametaken69errornametaken69 Member Posts: 42
    edited May 2013
    charezon wrote: »
    Just did a traceroute and I can verify what imivo says, it seems the problem is at the hop in Boston @ te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42].
    imivo wrote: »
    I think today's issue is something different. I get rubberbanding when a zone/instance is full and as you say, changing the instance usually fixes it. What's happening today looks and feels more like packet loss. There is no rubberbanding, it's just latency spikes and "muddy" feeling response times. Watching the ping, it bounces between the (my) usual 180ms and 350-500ms. It didn't happen before today's maintenance.

    I ran a trace to wherever the game client is connected to and I saw packet losses in there too. It may just be a faulty router somewhere, or a capacity issue. (Is anyone getting this on MF and Beholder, or is it just us on Dragon?)

    There's a jump that raises the ping from 30 to 140 for me but that is to be expected. We're talking cross-atlantic here. The current issue is 400-500ping spikes and lost packages that normally don't occur.

    Normal latency for somebody in EU is 170 but stable. This is worse.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    errornametaken69 wrote: »
    There's a jump that raises the ping from 30 to 140 for me but that is to be expected. We're talking cross-atlantic here. The current issue is 400-500ping spikes and lost packages that normally don't occur.

    Yes, that is what I meant. It's not the 170ms of the first US hop, but the packet loss that occurs there. I usually get 180-200ms, and that is fine for a connection to the US. But today I get spikes and "packet loss" type of behavior, which the trace confirms. Only weird thing is that it happened after the maintenance, but this may just be coincidence.
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  • ep103855ep103855 Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    i am having lag as well. greece.
  • makovornmakovorn Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 13 Arc User
    edited May 2013
    I'm playing on Dragon and even though the average latency shows about 280ms (normal for South African players connecting to EU), it's very erratic at the moment. I'm getting lots and lots of packet loss on the last 4 hops to the server (incl. the server IP), as well as an abnormally high amount of jitter on the 3rd last hop. I've included a ping-plotter pic.

    CkbJLhj.png

    Also to add, my in-game graph (using /netgraph 1) shows a constant sawtooth pattern, where it's normally quite flat and even.
  • tvalaltvalal Member, Neverwinter Beta Users Posts: 36
    edited May 2013
    There is something wrong with the servers atm. im from eu and never had issue except the 2 last days. im warping all over the place
  • errornametaken69errornametaken69 Member Posts: 42
    edited May 2013
    imivo wrote: »
    Yes, that is what I meant. It's not the 170ms of the first US hop, but the packet loss that occurs there. I usually get 180-200ms, and that is fine for a connection to the US. But today I get spikes and "packet loss" type of behavior, which the trace confirms. Only weird thing is that it happened after the maintenance, but this may just be coincidence.

    Ah. But I haven't gotten any packet loss at Boston any of the 6 times I ran it and not even any unusual delays. I did however get a few losses at the final 2 links almost every time, just 1 each run.
  • izoldaizolda Member Posts: 64 Arc User
    edited May 2013
    The problem is the developers "over-placed" too many NPC. Not even the important one, those Neverwinter Commoners, they're pointless.

    I understand a city need people but this is too much. You see one every few steps you walk. TOO MANY. That + real players = unbearable lag.

    Reducing this amount by half would help reduce some lag issue in Protectors Enclave
  • makovornmakovorn Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 13 Arc User
    edited May 2013
    Must be something weird going on. Had this about 3 days ago for a short period, but then it seemed to sort itself out. However, this one seems quite bad and it's everywhere, even in PvP maps. I'm not really very proficient in networking, but if I look at my ping-plotter graph, it seems logical that it would have a blanket negative effect on game play. Perhaps it's something to do with Cryptic's service providers?
  • r4plezr4plez Member Posts: 0 Arc User
    edited May 2013
    game is laggy as hell - this happened after maintenence, and its horrible to play that way
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