The quest "Purchasing Powers" one obtains automatically when reaching level 5 will not complete for my Control Wizard. The quest requires that one open the powers window and then buy or upgrade a power. I think what happened is that I managed to open the powers window before I got the quest, or faster than it could register, and bought the power before the first requirement of opening the powers window was completed. Now, 6 levels later, whenever I buy or upgrade a power each level it does not recognize it and so I can never complete the quest, though it has now recognized I opened the powers window. It seems only the first power purchased or upgraded triggers completion, so a quick fix would be to make any power purchased or upgrade trigger it for edge cases like me that somehow managed to get it stuck like this.
Here at Customer Service, we work with players who have gameplay problems such as being stuck in the terrain or harassed by another player.
Actual in-game strategies, NPC locations, item uses, etc.. are things that we leave up to the players to figure out themselves, so that they can enjoy the experience of discovery and become more capable players in the process.
If you are reporting a bug, please use the in game bug report feature rather than Request GM Help.
Thank you for this feedback and we hope to see you in game soon!
Perfect World Support
Check out our latest game, Neverwinter!
Pretty disappointing. They did not address the problem or even mention the quest. Probably an automated or copy/paste response.
koerilMember, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
Submitted a ticket about this too. I noticed in battle, hit the p button, but then had to finish my fight before I could finish the quest. I gained level 6 off that battle and now I can not complete that quest with 8 points spent.
darkbirdy1Member, Neverwinter Beta UsersPosts: 1Arc User
edited May 2013
I have this problem myself. One thing I will note is that the quest popped at level 5. I bought the power before I noticed and accepted the quest. My other character didn't have the problem, and I'm pretty sure I took the quest first, then bought the level 5 power.
Thank you very much for bringing this to our attention! It has been forwarded to the appropriate people. Thank you for your patience!
Perfect World Support
Check out our latest game, Neverwinter!
They closed my ticket and marked it as "Solved".
Either someone that it was forwarded to will get back with me or they're just closing tickets to get the numbers down.
This is clearly a near game wide bug, what do you want CS to do ?, manually complete it for everyone ?, that's not feasible in any way, it will be fixed by devs.
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powereddjinnMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 1Arc User
edited June 2013
This quest is still bugged!
To replicate:
@ Level 5 upgrade a power when the "u" pop-up appears, either using P or the Power tab in the pop-up
To avoid the bug:
@ Level 5 wait quite a while for the quest "Purchasing Powers" to appear, then press P
The issue is that the quest is delayed in appearing, which causes issues to new players, as they do not know that a quest will be offered, and to existing players who just want to move on, and this quest can only be completed at level 5
Solutions:
- make the quest complete at the next time a power is purchased or upgraded
- offer the quest at level 4 with clear instructions that it needs to be done at the next level up (next time you level up
- make the quest appear before the 'u' pop-up
Hi, Im having the same issue with my second character a control wizard. You guys have a fantastic game here, I realise its new and there are bugs to sort out. Hope a dev fixes this minor bug, till then ill keep questing
I had the same thing happen... but then figured if I abandoned the mission it would work itself out. I am now stuck and anuable to spend my power points after having spent 18 (powers indicate they can't be upgraded unless I spend 20 points... I've earned an additional 3 points {for a total of 21 points} that I can't do anything with). Did anyone else have this problem, too? What was the solution? I put in two tickets, but no reply as yet (2 days waiting).
My 2nd char, a CW, is level 33 and still has this quest in her journal. I was expecting the power point and the quest, so I spent it right when the quest came up for me to accept it -- but before the prompts came up instructing me how to spend the point. I gave up on ever getting it to work, but didn't drop the quest for fear of further wackiness that that might cause.
I had the same thing happen... but then figured if I abandoned the mission it would work itself out. I am now stuck and anuable to spend my power points after having spent 18 (powers indicate they can't be upgraded unless I spend 20 points... I've earned an additional 3 points {for a total of 21 points} that I can't do anything with). Did anyone else have this problem, too? What was the solution? I put in two tickets, but no reply as yet (2 days waiting).
You've spent points in every power available already, right? The points you get before hitting 20 should be enough to put 2 points into every power above that line in your power tree -- indeed you have to put 2 points into everything to spend all 20 IIRC, whether you want all of those powers or not. You should have 2 points in every encounter power, at-will power, daily power, and passive power available to you before the line that says "available at 20 points" -- if you do and you still can't upgrade more, it's a bug.
I haven't had this but other people have mentioned it (without mentioning having completed or abandoned the power-purchasing quest), so if everything else in your power sheet looks right but the only oddity is having dropped that quest, I wonder if other people with this problem might have done the same and that might have something to do with it.
Yup, seems to be bugged and after 4 days I have still not gotten a response on my tickets. Did one in game and one on the website, I also went back and updated them yesterday as I keep leveling up. I've got 4 points I can't spend and am level 21 now.
It sucks. Someone on another thread suggested I switch characters in game play, exit and go back in... no luck. I've tried everything I can think of.
I just wish that I would get a response on the tickets.
The bad thing about submitting bug report tickets is that by design, you will not get a response -- it's intended just to say "hey, this happened, thought you guys should know so you can fix it" and that's it. If you requested GM help, you will get an actual response, probably in another day or so. When I requested GM help for something a month or two ago, I think it took 5-7 days for them to respond. It's not that they don't care, they're just busy going through all the stuff they get.
I put in two gameplay support tickets and haven't heard back. I'm hoping that you are correct in that they will eventually respond. This issue with using my points is still happening (I now have 10 to spend).
The bad thing about submitting bug report tickets is that by design, you will not get a response -- it's intended just to say "hey, this happened, thought you guys should know so you can fix it" and that's it. If you requested GM help, you will get an actual response, probably in another day or so. When I requested GM help for something a month or two ago, I think it took 5-7 days for them to respond. It's not that they don't care, they're just busy going through all the stuff they get.
On both GM tickets I put in, I got the same "form" response telling me it was a new issue and to put in a bug report... then they marked my tickets as "solved." I just went in, updated them with comments that my issue is not fixed and asked what I can do. I'm now a level 27, have 10 points I can't spend and am wondering if I have to abandon my character??????
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beckylunaticMember, NW M9 PlaytestPosts: 14,231Arc User
On both GM tickets I put in, I got the same "form" response telling me it was a new issue and to put in a bug report... then they marked my tickets as "solved." I just went in, updated them with comments that my issue is not fixed and asked what I can do. I'm now a level 27, have 10 points I can't spend and am wondering if I have to abandon my character??????
ninjasmom, there should be enough powers where you can assign points to get to the level 20 tier where the ability to assign more than two points unlocks alongside another tier of powers.
You can mess around with this builder to see where it's valid to place points at any given time. http://nwcalc.com/
I did a sample build and at 20 points assigned, there were 4 slots left where I could have assigned a point. I'm left sort of wondering if the problem is that you haven't assigned necessary points to skills you don't intend to use... which the game sort of forces you to do at the lower levels.
I don't know exactly how this ties in with the quest hinkiness, but I think you should be able to assign your power points.
Comments
@headlesshorseman
first char worked, second didn't update. the quest is for level 5 and I am 9. could it be that it had to be done at level 5?
Hello
I understand you have a gameplay inquiry. Here are some resources that you have at your disposal:
Our Neverwinter forums: http://nw-forum.perfectworld.com/forum.php
Our Neverwinter Wiki: http://neverwinter.gamepedia.com/Neverwinter_Wiki
Here at Customer Service, we work with players who have gameplay problems such as being stuck in the terrain or harassed by another player.
Actual in-game strategies, NPC locations, item uses, etc.. are things that we leave up to the players to figure out themselves, so that they can enjoy the experience of discovery and become more capable players in the process.
If you are reporting a bug, please use the in game bug report feature rather than Request GM Help.
Thank you for this feedback and we hope to see you in game soon!
Perfect World Support
Check out our latest game, Neverwinter!
Pretty disappointing. They did not address the problem or even mention the quest. Probably an automated or copy/paste response.
@headlesshorseman
Hello
Thank you very much for bringing this to our attention! It has been forwarded to the appropriate people. Thank you for your patience!
Perfect World Support
Check out our latest game, Neverwinter!
They closed my ticket and marked it as "Solved".
Either someone that it was forwarded to will get back with me or they're just closing tickets to get the numbers down.
@headlesshorseman
I dont expect to get a valid reply or a fix until well after hitting 60!
(Prove me wrong PWE)
What Class Are You?
This is clearly a near game wide bug, what do you want CS to do ?, manually complete it for everyone ?, that's not feasible in any way, it will be fixed by devs.
To replicate:
@ Level 5 upgrade a power when the "u" pop-up appears, either using P or the Power tab in the pop-up
To avoid the bug:
@ Level 5 wait quite a while for the quest "Purchasing Powers" to appear, then press P
The issue is that the quest is delayed in appearing, which causes issues to new players, as they do not know that a quest will be offered, and to existing players who just want to move on, and this quest can only be completed at level 5
Solutions:
- make the quest complete at the next time a power is purchased or upgraded
- offer the quest at level 4 with clear instructions that it needs to be done at the next level up (next time you level up
- make the quest appear before the 'u' pop-up
What Class Are You?
You've spent points in every power available already, right? The points you get before hitting 20 should be enough to put 2 points into every power above that line in your power tree -- indeed you have to put 2 points into everything to spend all 20 IIRC, whether you want all of those powers or not. You should have 2 points in every encounter power, at-will power, daily power, and passive power available to you before the line that says "available at 20 points" -- if you do and you still can't upgrade more, it's a bug.
I haven't had this but other people have mentioned it (without mentioning having completed or abandoned the power-purchasing quest), so if everything else in your power sheet looks right but the only oddity is having dropped that quest, I wonder if other people with this problem might have done the same and that might have something to do with it.
Kaylee Krankenwagen, level 60 GF | Tavandruil Wayfinder, level 49 GWF | Aldith Langley, level 51 HR
Yup, seems to be bugged and after 4 days I have still not gotten a response on my tickets. Did one in game and one on the website, I also went back and updated them yesterday as I keep leveling up. I've got 4 points I can't spend and am level 21 now.
It sucks. Someone on another thread suggested I switch characters in game play, exit and go back in... no luck. I've tried everything I can think of.
I just wish that I would get a response on the tickets.
:mad:
Kaylee Krankenwagen, level 60 GF | Tavandruil Wayfinder, level 49 GWF | Aldith Langley, level 51 HR
ninjasmom, there should be enough powers where you can assign points to get to the level 20 tier where the ability to assign more than two points unlocks alongside another tier of powers.
You can mess around with this builder to see where it's valid to place points at any given time.
http://nwcalc.com/
I did a sample build and at 20 points assigned, there were 4 slots left where I could have assigned a point. I'm left sort of wondering if the problem is that you haven't assigned necessary points to skills you don't intend to use... which the game sort of forces you to do at the lower levels.
I don't know exactly how this ties in with the quest hinkiness, but I think you should be able to assign your power points.
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