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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

[Bug Reporting Issue] Ticket Submission

dezstravusdezstravus Member Posts: 2 Arc User
edited May 2013 in Bug Reports (PC)
Hey All,

We are troubleshooting an extremely rare bug related to support ticket submission.

Occasionally, attempting to submit a ticket from inside the game will return an error message.

If this occurs, you can still get in touch with us via email: customersupport@perfectworld.com

We apologize in advance if anyone encounters this issue during Beta Weekend 4. Our team is looking into this and hope to have it resolved soon.

Thank you!
Post edited by dezstravus on
«1

Comments

  • thunderfistthunderfist Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 13 Arc User
    edited April 2013
    Your whole ticket submission is screwed up I cant submit any tickets through your site. You also dont list any phone numbers or anything for contact. Very annoying if I have issues customer service should be around.
  • jedite2012jedite2012 Member Posts: 177 Arc User
    edited April 2013
    I cannot create a thread on here and players at CO told me to come here and post my problem with crashes



    Well i located the crash file and open the notepad with crash report but all it says is this and i don't understand it
    120410 17:50:55 165 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120411 12:08:11 68 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120702 09:15:36 20 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120702 16:14:06 94 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 12:27:16 108 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 14:55:30 16 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 15:43:11 14 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 17:26:30 14 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120704 05:14:16 115 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120704 09:48:55 70 Client[0 P[9555423@203940 WindShock@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120704 16:54:57 57 Client[0 P[9557049@203940 Crimson Blade@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120705 09:39:25 155 Client[0 P[9557049@203940 Crimson Blade@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120705 17:55:12 75 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120706 06:59:37 124 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120706 11:08:29 248 Client[0 P[9561604@203940 Pixie@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120706 18:50:38 23 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120707 11:20:31 35 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120707 16:32:57 31 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120707 18:34:44 139 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120708 10:35:04 193 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120708 11:58:28 98 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120708 15:30:23 133 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 08:53:37 31 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 12:13:54 120 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 15:04:47 126 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 17:43:38 175 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 06:34:14 97 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 06:40:52 24 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 07:49:12 94 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 16:57:41 137 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120711 11:33:13 49 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120711 18:08:35 71 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120712 10:37:13 125 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120712 12:59:45 54 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120713 06:59:46 243 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120713 11:43:42 49 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120713 16:00:04 71 Client[0 P[9597676@203940 T1000@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120714 08:22:29 106 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 07:13:44 139 Client[0 P[9605032@203940 Static Shot@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 13:08:04 85 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 14:05:17 83 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 18:13:51 132 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 07:16:23 105 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 07:22:10 23 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 07:56:42 49 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 10:45:21 124 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 15:08:59 227 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120717 13:02:36 79 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 04:52:32 146 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 11:38:36 113 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 13:45:11 45 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 17:41:55 70 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120719 04:18:49 50 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120719 11:29:53 95 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120719 17:57:35 177 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 05:22:25 92 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 08:02:03 64 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 10:22:23 65 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 14:11:53 134 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120721 08:22:31 112 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120721 16:10:31 112 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120722 08:53:44 57 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120722 15:25:19 319 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120723 05:39:07 36 Client[0 P[7299073@203940 Thunder Man@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120723 09:57:37 50 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120725 13:25:43 37 Client[0 P[9648819@203940 Jet@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120907 00:56:10 13 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120907 07:29:46 348 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130320 07:16:01 47 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130403 05:49:33 14 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 03:28:31 59 Client[0 P[10488245@203940 Blade@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 07:00:55 96 Client[0 P[10488501@203940 Veigar@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 10:39:59 125 Client[0 P[10488741@203940 Jetman@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 14:36:06 295 Client[0 P[10488969@203940 Anubisath@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130406 10:32:53 313 Client[0 P[10488969@203940 Anubisath@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130406 13:56:56 15 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130406 15:04:01 229 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130407 03:03:52 132 Client[0 P[10493354@203940 Heavytoad@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130407 12:45:03 198 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130408 08:03:53 294 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130408 12:48:46 581 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130408 16:31:14 122 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130409 07:04:30 191 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130409 13:05:46 344 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130409 17:03:06 233 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130410 04:03:11 34 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130411 12:01:49 120 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130412 06:10:34 177 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130413 12:33:23 269 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130413 15:57:03 423 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130414 12:03:03 157 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130414 16:32:33 55 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130415 13:00:57 142 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 05:34:12 175 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 07:51:02 83 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 10:40:32 120 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 13:36:53 255 Client[0 P[10519718@203940 Blood Stalker@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130418 05:22:33 208 Client[0 P[10521560@203940 James@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130418 07:30:58 199 Client[0 P[10521560@203940 James@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130418 14:02:40 93 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130419 01:46:18 284 Client[0 P[10522178@203940 Volcanic Malphite@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130419 04:39:48 196 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130419 16:26:43 155 Client[0 P[10522178@203940 Volcanic Malphite@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    [SIGPIC][/SIGPIC]
  • fafaleouffafaleouf Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 13 Arc User
    edited April 2013
    The support tab on the website is not working. What is going on ??????
  • rikevrikev Member Posts: 0 Arc User
    edited April 2013
    I can't make new threads but I have a forum bug to report. If you insert the pound symbol in a post (the currency, not the waffle-shaped thing on telephone keypads) anything after the symbol in the post is cut off.

    Watch, there is a sentence below this one but I am putting the symbol after this full stop.
    Hi, my name is Nigel. I'm your group's healer.
  • astriellionheartastriellionheart Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    So there is a bug in the system to report bugs ?...

    :D:D:D
  • theother44107theother44107 Member Posts: 0 Arc User
    edited April 2013
    astriellionheart wrote: »
    So there is a bug in the system to report bugs ?...

    :D:D:D
    LMFAO so hard
  • cipher3594cipher3594 Member, Neverwinter Beta Users Posts: 6 Arc User
    edited May 2013
    Connecting to login server. Then BAM! back at login screen.
  • digaodigsdigaodigs Member Posts: 3 Arc User
    edited May 2013
    Connecting to login server. Then BAM! back at login screen.

    Same thing here!
  • wipegr1wipegr1 Member Posts: 1 Arc User
    edited May 2013
    After finishing first dungeon and trying to exit from door on stares games crashes Untitled_1.png
  • gasakuragasakura Member Posts: 1 Arc User
    edited May 2013
    Can't create a separate thread in the forums (been waiting for an hour already), so figured this might be a best way to get a quick answer from some of your folks and the devs, mods or admins.

    Me and my brother both created accounts, we're using a single pc btw. I logged in, created a character, tried it out for a bit and decided to let my brother have a go at the game. I logged out, and he logged into the game, no problems whatsoever about the queue and such btw. Here's the problem.... he can see my character from the list of available characters from his account and he can even load my own character.

    I double checked everything, I didn't save my login ID (nor did he), I even cleared our browsers of cache just to be sure, but still the same thing. Whenever he logs in using his account, he can still select my character.

    So what gives? Is this game a 1 account per PC sort of thing? Or did we run into some sort of bug?
  • celkaris75celkaris75 Member Posts: 3 Arc User
    edited May 2013
    I can't start a new bug report thread with the dumb 'too young account' rule, so here is another one.

    This one appeared after may 1st update, logging off and in again doesn't fix anything, all items tooltips are unusable, just displaying variable names and semi scripting language.
    (This is using the FRENCH localized client)

    screenshot:
    uZwnAIb.jpg

    larger: http://i.imgur.com/uZwnAIb.jpg
  • eviltwynneviltwynn Member Posts: 1 Arc User
    edited May 2013
    I am having issues with patches, everytime the game patches I have to uninstall and reinstall the game. Any fixes on this??
  • jook11jook11 Member Posts: 1 Arc User
    edited May 2013
    I also can't start a new thread (Terrible idea, btw, whoever thought of that. How are you guys supposed to get beta feedback?) so I'll try posting here as well - even though it hasn't helped anyone else, since there's been no official response to ANY of these replies. *eye roll*

    Anyway, when I was installing the client, it appeared to be looking at the wrong hard drive while calculating space available. Here's a screenshot:
    hHbA59x.png
    ...in accordance with the prophecy.
  • nsmillnsmill Member Posts: 2 Arc User
    edited May 2013
    astriellionheart wrote: »
    So there is a bug in the system to report bugs ?...

    :D:D:D
    I lolled

    Anyhow, since I also can't make a proper thread until I stay long enough to prove I'm a real person (because computers/bots are well known for their short attention spans...) Small NPC/item model glitch on one of the "Neverwinter Militia" npcs upstairs in the Driftwood Tavern, her tankard is rotated 90 degrees from where it should be. Would have sent through in game bug-report but wouldn't you know it, it's broken.

    Thinking about it how the hell am I supposed to beta-test something when I can't report errors in any way except replying to a thread...
  • wuhsinwuhsin Banned Users Posts: 0 Arc User
    edited May 2013
    I've got a bug to report but can't start a threat for it so I'm posting it here.

    I keep trying to work on my map in the Foundry, but it keeps glitching when I try to place an Encounter or object, and the mouse cursor gets frozen in the middle of the screen. I can move it away but it gets dragged back into the middle. I keep having to CTRL + ALT + DELETE and terminate the game client with the arrow keys and the delete key just to be able to move my mouse. Please fix this so I can work on my maps. I have so many ideas.
    [SIGPIC][/SIGPIC]
  • ogamibrogamibr Member Posts: 2 Arc User
    edited May 2013
    Hi, yesterday i played, i gota error in crypt launcher auto update, and download neverwinter.exe at this forum, today i gota same problem, stucked at launcher, and gota not response from server
  • kesrikesri Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 22 Arc User
    edited May 2013
    Unless your "rare" bug is account-related, it is not rare at all. I've tried at least a dozen times to create tickets to report bugs in game and I don't get an error message -- I just get a grayed out "Submit" button if I try to create a report for a bug that hasn't already been reported. In other words, I can add information about bugs I find in the drop downs, but can't make a report of a new bug. Period. Not "rarely". Not "sometimes". Always.
  • celkaris75celkaris75 Member Posts: 3 Arc User
    edited May 2013
    celkaris75 wrote: »
    I can't start a new bug report thread with the dumb 'too young account' rule, so here is another one.

    This one appeared after may 1st update, logging off and in again doesn't fix anything, all items tooltips are unusable, just displaying variable names and semi scripting language.
    (This is using the FRENCH localized client)

    screenshot:
    [removed]

    larger: [removed]

    FIXED in .14 update (and apparently working just fine right now), thanks to the devs.
  • woutersmitssmiwoutersmitssmi Member Posts: 0 Arc User
    edited May 2013
    if i press login i cant go on it crash
  • mitolek1988mitolek1988 Member Posts: 2 Arc User
    edited May 2013
    Hello, can anyone help me? Im getting this error i cant even make a new character :(
    http://imageshack.us/photo/my-images/706/beztytuuojk.png/
    Read wrong number of bytes: animation_library/STO_Face/Nno_Face_Charactercreator.atrk: 13
    I've tried everything, reinstall OS all drivers and the game but still.... the same error :(
  • sharkphacesharkphace Member Posts: 1 Arc User
    edited May 2013
    i am not to sure where to put this, ive noticed a bug/glitch in the dungeons where if you log out or DC, the chest you've opened can be opened again.
  • co3ptis87co3ptis87 Member Posts: 1 Arc User
    edited May 2013
    emailed you guys about a major bug you need to fix xD
  • nikkisixx6sixxnikkisixx6sixx Member Posts: 0 Arc User
    edited May 2013
    I know my password and email are correct for login but it keeps telling me that i have the wrong password ive even tried changing it and its still not working Im not sure what else to do
  • biggotrightwingbiggotrightwing Banned Users Posts: 26 Arc User
    edited May 2013
    So i start the game... it freazes on the cryptic logo and then an error pops up ....
    "fatal error: unable to initalize on demand patching and connects to patch server (btw the game worked fine last night).

    Also i have no option to create a post on the forums and its been over a week...

    yes i'm uspet
  • sandraocsandraoc Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    Happends the same to me, i try to login and the game crashes :/ any solution?
  • lisnarilisnari Member Posts: 19 Arc User
    edited May 2013
    Please sort the forum's out so we/some can make new thread's at the moment I/Some can only reply to post already made.Not very useful to report any bug's that are found.

    Thank's
  • whisperofthemoonwhisperofthemoon Member Posts: 105 Bounty Hunter
    edited May 2013
    Please, tell me why i have account that i created months ago, but i still cannot post new thread on the forums?
  • markyx16markyx16 Member Posts: 56
    edited May 2013
    Posting here since I can't create a new thread:

    I can't publish my Foundry Quest. I have the following "task" :

    bad objective component when objective untranslated
    [SIGPIC][/SIGPIC]
    Creator of The Thamus Blade campaign
    Chapter 1 - Rescuing Answers: NW-DC64NKE5B
    Chapter 2 - Following the Horde: NW-DHVMWBW9D
    Chapter 3 - Memories: NW-DJHWOYMOY

    Creator of The Golden Beard - NW-DCPDAN254
  • lordtechlordtech Member Posts: 0 Arc User
    edited May 2013
    after the patch/maintenance today i try to log in and the game loads and then it crashes/stops responding i have tried compatibility mode to see if maybe that might get it to work no go any help be great.
  • spinsz1spinsz1 Member Posts: 1 Arc User
    edited May 2013
    Have had an account for months but still can't post a new thread so I'm just posting this here... Also says I joined May... which is wrong.

    When selecting the off hand tab in the character menu on the Trickster I can select another weapon, but when I do, instead of changing the off-hand it changes the Main-hand weapon instead.
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