Foundry not working (Resolved)

Comments

• jasper2687 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 46

  May 2013 edited May 2013

  I just tried getting onto the foundry and it puts me to a background screen. In-game it does not show me anything from the foundry either. It worked about 6 hours ago but not now.

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• mysterion Member Posts: 30 Arc User

  May 2013 edited May 2013

  same here dosnt work stuck on lava screen was ok earlier

  Why not try my first foundry mission with a good story if you fancy a adventure.
  The Rule of Lord Infernos
  NW-DC9P6Q161
  @blasteron01

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• mysterion Member Posts: 30 Arc User

  May 2013 edited May 2013

  seems mines just gone into the editor after a very long wait

  Why not try my first foundry mission with a good story if you fancy a adventure.
  The Rule of Lord Infernos
  NW-DC9P6Q161
  @blasteron01

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  Update: There does seem to be an issue loading the foundry. I am escalating this issue now.

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• jasper2687 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 46

  May 2013 edited May 2013

  My character is 28 so I am more than fine and I published a quest last night and am trying to see if it got any reviews yet.

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• mysterion Member Posts: 30 Arc User

  May 2013 edited May 2013

  i have a lvl 22 character and also a founder it worked earlier and wont now

  Why not try my first foundry mission with a good story if you fancy a adventure.
  The Rule of Lord Infernos
  NW-DC9P6Q161
  @blasteron01

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  Thanks! There is indeed an issue. I am escalating the matter now. Thanks for the reports everyone. We'll keep you updated as we get word.

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• sallee132 Member, Neverwinter Beta Users Posts: 2

  May 2013 edited May 2013

  i have same problem

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• jasper2687 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 46

  May 2013 edited May 2013

  Thank you zebular for the prompt addressing of the issue.

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• hagger Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 20 Arc User

  May 2013 edited May 2013

  Fix it ty my friends

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  hagger wrote: »

  Fix it ty my friends

  Sorry, still nothing to update you all with yet. My apologies!

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• ralandar Member Posts: 15 Arc User

  May 2013 edited May 2013

  I noticed this, as well. I played for maybe a few hours this morning, and every now and then the Foundry page would load as normal. I did a Foundry quest and it also took a few minutes for the review box to pop up after I completed it. Almost like it was lagging or something.

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• sabo630 Member Posts: 76

  May 2013 edited May 2013

  YOU ALL NEED to put an exit button where the foundry is loading, so when it breaks like this you can exit the game. Please, for the love of god make the foundry off line.
  

  @SABO630 The Wizard of War @ NW-DBLKY7K2S - Some amazing FX, Check it out!
  http://nw-forum.perfectworld.com/showthread.php?238692-UGC-The-Wizard-of-War-NW-DBLKY7K2S&p=3124672#post3124672
  
  My Flash Games ->
  http://www.mind-wars.com

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• voivodak Member, Neverwinter Beta Users Posts: 147 Bounty Hunter

  May 2013 edited May 2013

  same here. Screen is blocked on the background image and foundry doesn't start

  My Campaign and Quest :
  
  Campaign - In The Streams of Inferno
  Act I : The Fear That Freeze - nw-dnuzsyeey
  Act II : Demons Never Sleep - nw-dbj2us96n

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• sitheps Member Posts: 9 Arc User

  May 2013 edited May 2013

  Well. I spent about 4-5 houers working today in Foundry, and when I tried to save I got a big fat "Saving timed out". So now I lost all that progress.
  I'm very pissed off by this. But I can understand it is still a Beta so, I'm only pointing my anger at myself for not saving more frequently.. Still tough a real bummer.. : /
  
  While on the subject I wish you could invite friends to test your maps before you publish them(Like having friends beta test

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  sitheps wrote: »

  Well. I spent about 4-5 houers working today in Foundry, and when I tried to save I got a big fat "Saving timed out". So now I lost all that progress.
  I'm very pissed off by this. But I can understand it is still a Beta so, I'm only pointing my anger at myself for not saving more frequently.. Still tough a real bummer.. : /
  
  While on the subject I wish you could invite friends to test your maps before you publish them(Like having friends beta test

  . . . . . The foundry auto-saves at regular intervals on the server. When you next load your mission, you will most likely be prompted and asked if you want to load from the auto-save or not. I would choose yes to load the auto-save, if I were you.

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• vernednd Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 215 Bounty Hunter

  May 2013 edited May 2013

  Thanks Zebular for staying on top of this! I suppose I can go play the game and continue to plan my UGC out!
  
  Cheers!

  

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• epicus36 Member Posts: 2 Arc User

  May 2013 edited May 2013

  Still the problem exist right?

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  . . . . . Please check to see if the Foundry is now working for you all. You may want to restart the client to be safe. To confirm, I was just able to load into the Foundry, open a project, edit a project, save a project and close a project after a fresh client restart at the time of this post.
  
  Pro Tip: CTRL+S is your Save Hotkey! If you have a G13+ Keyboard, you may want to set it as a G-Key.

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• tedwa Member Posts: 22 Arc User

  May 2013 edited May 2013

  Good to know it's being worked on. Talking about working on, might as well tell them about the mouse bug that appears when you drag things over to the map, then you have to ctrl+s to fix it.
  And any news on the updates that are about to happen in the foundry?

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• tedwa Member Posts: 22 Arc User

  May 2013 edited May 2013

  Works for me! Tnx!

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  tedwa wrote: »

  Good to know it's being worked on. Talking about working on, might as well tell them about the mouse bug that appears when you drag things over to the map, then you have to ctrl+s to fix it.
  And any news on the updates that are about to happen in the foundry?

  
  This is a known bug. It's been one that was fixed twice but came back with a vengeance. I know the dev's are passionate about eradicating it once and for all!
  

  tedwa wrote: »

  Works for me! Tnx!

  Great to hear, most welcome!

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• obsidianw0lf Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User

  May 2013 edited May 2013

  Yep working.
  
  As for the mouse bug. Yes the ctrl+s works, but I found if you click and hold on the asset long enough to make the preview window disappears then I don't have the bug. It seems to be something that happens when your mouse passes over the preview window as it vanishes.

  

  
  A story driven quest with humor, and a lot of challenging fights. What starts out as a simple lost item quest quickly turns into a much darker, and a lot more dangerous adventure.

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• sabo630 Member Posts: 76

  May 2013 edited May 2013

  I use ctrl+s to save when the mouse bugs and it resets the mouse for me.

  @SABO630 The Wizard of War @ NW-DBLKY7K2S - Some amazing FX, Check it out!
  http://nw-forum.perfectworld.com/showthread.php?238692-UGC-The-Wizard-of-War-NW-DBLKY7K2S&p=3124672#post3124672
  
  My Flash Games ->
  http://www.mind-wars.com

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• laicurc Member Posts: 0 Arc User

  May 2013 edited May 2013

  Foundry loaded okay. It loaded the quest fine and it seems to save properly too!

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• sabo630 Member Posts: 76

  May 2013 edited May 2013

  sweet working again!

  @SABO630 The Wizard of War @ NW-DBLKY7K2S - Some amazing FX, Check it out!
  http://nw-forum.perfectworld.com/showthread.php?238692-UGC-The-Wizard-of-War-NW-DBLKY7K2S&p=3124672#post3124672
  
  My Flash Games ->
  http://www.mind-wars.com

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• darkhain Member Posts: 0 Arc User

  May 2013 edited May 2013

  The foundry is now constantly crashing, while editing maps (at least).

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  darkhain wrote: »

  The foundry is now constantly crashing, while editing maps (at least).

  Please report this as a separate issue in the Bug Forum, as I edited my maps and stuff just fine so it may have some other issues they may require a specific bug report. Thanks!

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  laicurc wrote: »

  Foundry loaded okay. It loaded the quest fine and it seems to save properly too!

  Great news! Remember, CTRL+S is your friend! *the mage nods far too happily*

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  May 2013 edited May 2013

  I'm closing this now so it is not used to report any separate issues. If this surfaces again, please feel free to make a (one please) new thread. Thanks!

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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