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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Patch Problem

hazexmxhazexmx Member, Neverwinter Beta Users Posts: 7
edited April 2013 in Bug Reports (PC)
every time i open the launcher i get what in the photo after about 4 mints what should i do ?
[IMG][/img]278791889.jpg
Post edited by Unknown User on

Comments

  • darkknight2015darkknight2015 Member Posts: 29 Arc User
    edited April 2013
    many players are getting this issue....we are w8ing for the solution.....
    [SIGPIC]http://nw-forum.perfectworld.com/image.php?type=sigpic&userid=92511027&dateline=1365194981[/SIGPIC]

    No Way Out
  • xcammixcammi Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 98
    edited April 2013
    Not sure if this is fixed or not, but I was able to open my launcher and begin the update. I did see the message box in your screenshot, but it passed fairly quickly without error. Maybe try again now?

    I'm currently patching, but if it messes up I'll come back to update this.
    There are 10 types of people in this world. Those that understand binary and those that don't.
  • maendormaendor Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 10 Arc User
    edited April 2013
    The first recommendation of the thread attached helped me; followed it, restarted the PC and downloaded

    http://techsupport.perfectworld.com/showthread.php?t=4341

    Hope it helps.
  • l1zardo1l1zardo1 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    seems they changed the IP address or hostname

    definitely use:

    ipconfig /flushdns
  • hazexmxhazexmx Member, Neverwinter Beta Users Posts: 7
    edited April 2013
    still not working ,what should i do ? :(
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited April 2013
    hazexmx wrote: »
    still not working ,what should i do ? :(
    Please contact Support through the Support Link up top the web site. Just be aware, there is no testing going on now to log into as BW4 hasn't started yet. You should be able to patch up though, so do contact support and keep an eye for updates from Perfect World on the forums.
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
  • meromero1meromero1 Member, Neverwinter Beta Users Posts: 19 Arc User
    edited April 2013
    i cant updade my client anymore, pwe says on facebook to start thelauncher and updade but nothing happen just show a error msg on download bar and a link to resolve but no solution have, someone have de same issue? or a solution?
  • thiagomagthiagomag Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 34
    edited April 2013
    I am having the same issue. No matter what I do, I get the same error message as the OP.


    Anyone has a solution for this error? Or do we just wait it out?
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited April 2013
    thiagomag wrote: »
    I am having the same issue. No matter what I do, I get the same error message as the OP.


    Anyone has a solution for this error? Or do we just wait it out?
    meromero1 wrote: »
    i cant updade my client anymore, pwe says on facebook to start thelauncher and updade but nothing happen just show a error msg on download bar and a link to resolve but no solution have, someone have de same issue? or a solution?

    Please see the following, thanks!
    zebular wrote: »
    Please contact Support through the Support Link up top the web site. Just be aware, there is no testing going on now to log into as BW4 hasn't started yet. You should be able to patch up though, so do contact support and keep an eye for updates from Perfect World on the forums.
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
  • skypain14skypain14 Member, Neverwinter Beta Users Posts: 2
    edited April 2013
    can someone who has no problem just upload his/her launcher so we can replace the one we have ?
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