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Blaspheme Assassin Refund
mparcher
Member Posts: 192 Arc User
Hi there. Spent 30 million getting 10x Blaspheme Assassins for the Faeirie Fire debuff. It never worked until it was "fixed" this Thursday. But it wasn't fixed, it was nerfed. Can I get the 30 million AD back or an exchange of some sort or can you fix the Faerie Fire instead?
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We unfortunately cannot assist the players regarding the trades made with other players through the auction house.
Regards,
EU Community Manager @ Gearbox Publishing
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Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
> Hello @mparcher#3106,
>
> We unfortunately cannot assist the players regarding the trades made with other players through the auction house.
>
> Regards,
Yes the game could.
See, here is the problem. The game created a zen exclusive item then nerfed it immediately after release.
The game created a problem and shifted the problem to the players instead of taking responsibility for its own actions.
A number of things could have been done by the game to take responsibility instead of being irresponsible. Here is an example...
1. Not nerfed it. Is stacking 1% armor really a big deal? 8x of them is less effective than just 1 single spined devil. Saying that Blaspheme stacking would be a problem shows a severe lacking of understanding by the game about their own game.
- The implementation should do what the tooltip says. Fixes might be required to get there, but that's where it needs to end up.
- The tooltip should not be changed after release. That's what people are basing their spending decisions on...it's "the spec".
If it means more time spent up front considering the tooltip, writing it carefully and thinking through the interactions with other gear/companions/enchantments and mount powers (for the one player and for the party and for allies)... then that's probably a good thing too.Thanks
Black
Percemer is refering to your statement about a refund, not "the bug".
> Maybe the headline is wrong, cause you are asking for fix of the Faerie Fire - right? (which is a nerf now?) If its asking for a refund - its the wrong category - that should not be in section bugreport.
>
> Percemer is refering to your statement about a refund, not "the bug".
No. He is saying they can't fix it. Obviously they can.
> I get it's tough, but tbh. gambling on the Auction House always comes at a risk. There are extreme fluctuation based on buffs and nerfs. It sucks the companion got released in a broken state, but for a compensation two things are required: ZEN or cash spent and wrong information directly handed out by the game, like a tooltip. Both doesn't apply here.
Aye, I see how it could be taken as gambling. But needed a bunch of them to give to the players on the team since they didn't have one. Wasn't for buying and reselling later.
There were indeed two issues related to the Blaspheme Assassin, and we apologize again for that.
The first issue has been confirmed by @nitocris83 on May 31:
The second issue has been identified thanks to your thread, and the following changes have been made to the Blaspheme Assassin to fix all issues:
- Fixed a bug that was causing the Blaspheme Assassin companion to deal additional damage when multiple of these pets were attacking the same target. Each assassin will now only deal bleed damage based on its own stacks.
- Faerie Fire’s effect has been changed to increase enemy Damage Taken by 1% and reduce enemy Deflect by 2%, non-stacking.
- Updated description of Faerie Fire to correctly indicate the stat it modifies -> 'Deflect' and not 'Dodge'
- Removed the loud audio that was occurring every time Spiteful Presence triggered.
I believe that there is no longer any issue with this companion.My first comment was referring to your refund request. Unfortunately, we cannot refund players regarding the trades at the auction house. Thank you for your understanding!
Regards,
EU Community Manager @ Gearbox Publishing
----------
Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
But sadly companion's ability where fixed and nerfed. So it's value declined, and now it's just loose on his side..
So what now he want, is that staff would return his spent 30 mil AD. Or give alternatyve stuffs, which obviously expected to have same or similar value, or fix companion. More precise make it broken, so it's value would increase, and he could sell and make profit.
In short he can't accept that he did poor ivestment. And expect that staff compensate or refund his AD. Or as he say Fix companion. Or more clearly make companion valuable so he could sell and make profit. Even if that would make it broken.
It's like example.. Guy buy 20 loterty tickets.. Didn't win anything, and now want to refund his spent money.
“The masses have never thirsted after truth. Whoever can supply them with illusions is easily their master; whoever attempts to destroy their illusions is always their victim.
Gustave Le Bon.
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There are two sides basically.
Side 1. The company should be responsible for their mistakes an own up to them.
This is what I am asking for. Because the nerf/fix they implemented hurt the consumer. Nobody would have likely purchased this product if they announced to players that the product they are selling was faulty. And since they didn't do this (or even test their own product beforehand), the people being stuck with the problem is us. They didn't fix the problem, they just shifted the problem to the players. Im doubtful any responsible company could ever get away with this.
Side 2. Its the consumers fault for buying a faulty product and they just need to deal with it.
What I've noticed over the years is that it's easy to place the blame on the victim until you become the victim.
Since this tends to be the way that Cryptic deals with issues like this, it is not unexpected. Just another windmill to tilt at.
> They owned up to it. Announced after they released it that it was incorrect (quality issue, but then all the bugs that get released on live are quality issues. That's a whole other issue). They adjusted it, Granted, not in the players' favor, but that is rarely the outcome.
>
> Since this tends to be the way that Cryptic deals with issues like this, it is not unexpected. Just another windmill to tilt at.
You are right but you're missing a key point. They announced their mistake AFTER we bought the companion. Everyone who got it beforehand was left holding the bag. They know we can do nothing about it either. Completely predatory practice on their part.
If something is tossed into the AH, what happens there is beyond Cryptic's control. No one was forced to buy from there. No one was forced to sell there. caveat emptor. Predatory practice means that Cryptic got something from it. They didn't.
see - Percem-- doesnt play it haha he knows whats up