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Mantol-Derith suddenly closed for some characters

anomaleaanomalea Member Posts: 100 Arc User
Been doing the Hallowe'en quests on different characters and have a few that can't get into Mantol-Derith suddenly. It's greyed out on the map with some blurb about seeing Belgold. Done all that, of course, years ago, so it's all been opened up forever. Till now. Fix?

Comments

  • pitshadepitshade Member Posts: 5,665 Arc User
    It changed some time ago. While it may not hsve been intended by the devs, in order to access Mantol Derith, it is necessary for the Dwarf King adventure to be completed. I had a number of characters hit by this but doing the adventure fixed it on the one zi tried.
    "We have always been at war with Dread Vault" ~ Little Brother
  • anomaleaanomalea Member Posts: 100 Arc User
    Theses characters have completed the Dwarven King content. And the Maze Engine content. Never had an issue accessing the zone till now. Looks like this isn't a widespread issue and I should put in a ticket. Thank you for your reply.
  • anomaleaanomalea Member Posts: 100 Arc User
    Ok, well, tried submitting a ticket but it just keeps looping me back to 'look at all our pretty games' page. Clicking on Neverwinter just tells me about the game. Clicking 'contact us' and picking the problem (issue within the game) and (technical issue) loops me back to the 'pretty games' page again. Am I missing something?

    So, devs. I have a couple of characters who would like to do Hallowe'en quests in Mantol-Derith but can't because they're locked out of it suddenly.
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,152 Arc User
    Send an email to Support.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • anomaleaanomalea Member Posts: 100 Arc User
    Meh.

    I'm too tired to fight the bugs anymore.
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Escalating this in the weekly report and also letting support know of potential issues with ticket submission.
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