test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› NeverwinterPreview Shard (PC)› NeverwinterPreview - Bug Reports

Character transfer to the testing server is not possible

dazdranagon88#4986 dazdranagon88
dazdranagon88#4986
 Member Posts: 71 Arc User
in NeverwinterPreview - Bug Reports
Hello. It has been impossible to transfer a character to the Lurker testing server for about a month now!
Many players have contacted me with this question. I personally tried to transfer my character, the system writes that the transfer is successful, but the character does not appear on the Lurker server.
At first I thought it was some kind of delay, but more than a week has passed.
Also, people wrote to me that they asked a question in support, but they were told that they could not do anything about it.
What is the problem and when can we expect a fix?

Comments

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,478 Arc User
    edited August 2022
    dazdranagon88#4986 said:

    Hello. It has been impossible to transfer a character to the Lurker testing server for about a month now!
    Many players have contacted me with this question. I personally tried to transfer my character, the system writes that the transfer is successful, but the character does not appear on the Lurker server.
    At first I thought it was some kind of delay, but more than a week has passed.
    Also, people wrote to me that they asked a question in support, but they were told that they could not do anything about it.
    What is the problem and when can we expect a fix?

    I did that successfully yesterday to transfer a character to mimic and I checked the newly copied character existed in mimic.
    I can copy the character successfully to lurker today but I don't know how to access lurker because I only see two shard, "Neverwinter" and "Neverwinter Preview" (mimic).
    No, this does not help you.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
    "If if that was the case, if it was something then I probably was chasing. I would have never gotten it. That was the whole point, if you chase something, then sometimes you never get it. uh huh if you put forth to work and all the attitude, next you know it's bestowed upon you." -- Michael Jordan
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    Apparently this is a bug only server lurker.
    Before writing this question, I checked that the character does not transfer to lurker.
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    @nitocris83 Pay attention to this, players cannot transfer characters to Lurker, therefore, only those who already have characters on Lurker can test Rote Valley
  • sher0013sher0013 Member Posts: 76 Arc User
    So what, still no fix and no reaction? Can't say I'm surprised...
  • sergey235711sergey235711 Member Posts: 161 Arc User
    Looks like it happened after some changes in the copy system (players now able to choose the shard to copy to).
  • jshetley#1170 jshetley
    jshetley#1170
         Member Posts: 46 Arc User
    There is no link anywhere now to copy anything to preview server. I'm stuck with outdated characters there I guess.
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    @jshetley Here is the link https://www.arcgames.com/ru/my/character/copy/nw
    But now the transfer to the RU test server does not work. As I was told, information about this will be included in the next report. Let's wait for a fix.
  • bonbonfiendbonbonfiend Member Posts: 21 Arc User
    > @dazdranagon88#4986 said:
    > @jshetley Here is the link https://www.arcgames.com/ru/my/character/copy/nw
    > But now the transfer to the RU test server does not work. As I was told, information about this will be included in the next report. Let's wait for a fix.

    I just transferred a character from live (on the US/EU server) to mimic server using this link. I switched language to English, and my options were similar to the old link that I cannot find anywhere.
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    @bonbonfiend That's right, the link is common for two servers, it's just that the transfer does not work on the RU now
  • percemerpercemer Member, Neverwinter Moderator Posts: 1,048 Arc User
    Greetings,

    We apologize for the delay, I will escalate this issue in my weekly report.

    Thanks again for your patience!

    Regards,
    Percemer
    EU Community Manager @ Gearbox Publishing
    ----------
    Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
Sign In or Register to comment.