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Forums > Home› NeverwinterPreview Shard (PC)› NeverwinterPreview - Bug Reports

Character transfer to the testing server is not possible

dazdranagon88#4986 dazdranagon88
dazdranagon88#4986
 Member Posts: 71 Arc User
in NeverwinterPreview - Bug Reports
Hello. It has been impossible to transfer a character to the Lurker testing server for about a month now!
Many players have contacted me with this question. I personally tried to transfer my character, the system writes that the transfer is successful, but the character does not appear on the Lurker server.
At first I thought it was some kind of delay, but more than a week has passed.
Also, people wrote to me that they asked a question in support, but they were told that they could not do anything about it.
What is the problem and when can we expect a fix?

Comments

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    edited August 2022
    dazdranagon88#4986 said:

    Hello. It has been impossible to transfer a character to the Lurker testing server for about a month now!
    Many players have contacted me with this question. I personally tried to transfer my character, the system writes that the transfer is successful, but the character does not appear on the Lurker server.
    At first I thought it was some kind of delay, but more than a week has passed.
    Also, people wrote to me that they asked a question in support, but they were told that they could not do anything about it.
    What is the problem and when can we expect a fix?

    I did that successfully yesterday to transfer a character to mimic and I checked the newly copied character existed in mimic.
    I can copy the character successfully to lurker today but I don't know how to access lurker because I only see two shard, "Neverwinter" and "Neverwinter Preview" (mimic).
    No, this does not help you.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    Apparently this is a bug only server lurker.
    Before writing this question, I checked that the character does not transfer to lurker.
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    @nitocris83 Pay attention to this, players cannot transfer characters to Lurker, therefore, only those who already have characters on Lurker can test Rote Valley
  • sher0013sher0013 Member Posts: 76 Arc User
    So what, still no fix and no reaction? Can't say I'm surprised...
  • sergey235711sergey235711 Member Posts: 161 Arc User
    Looks like it happened after some changes in the copy system (players now able to choose the shard to copy to).
  • jshetley#1170 jshetley
    jshetley#1170
         Member Posts: 46 Arc User
    There is no link anywhere now to copy anything to preview server. I'm stuck with outdated characters there I guess.
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    @jshetley Here is the link https://www.arcgames.com/ru/my/character/copy/nw
    But now the transfer to the RU test server does not work. As I was told, information about this will be included in the next report. Let's wait for a fix.
  • bonbonfiendbonbonfiend Member Posts: 21 Arc User
    > @dazdranagon88#4986 said:
    > @jshetley Here is the link https://www.arcgames.com/ru/my/character/copy/nw
    > But now the transfer to the RU test server does not work. As I was told, information about this will be included in the next report. Let's wait for a fix.

    I just transferred a character from live (on the US/EU server) to mimic server using this link. I switched language to English, and my options were similar to the old link that I cannot find anywhere.
  • dazdranagon88#4986 dazdranagon88
    dazdranagon88#4986
         Member Posts: 71 Arc User
    @bonbonfiend That's right, the link is common for two servers, it's just that the transfer does not work on the RU now
  • percemerpercemer Member, Neverwinter Moderator Posts: 1,048 Arc User
    Greetings,

    We apologize for the delay, I will escalate this issue in my weekly report.

    Thanks again for your patience!

    Regards,
    Percemer
    EU Community Manager @ Gearbox Publishing
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