Just today I purchased the mote with zen and with AD got all the glyphs I needed and refined the Garnet enchantment to maximum. I had 53, something stats when done. I finished the cradle of the gods dungeon and went back to p.e. and noticed when I was looking to see what I wanted to refine next that I was down to 50,144. I was so mad because I had just had a problem of losing 7000 stats. That time I didn't realize my companion was gone and when I put him back they came back.(how a companion can change your stats that much is a mystery still) I was so mad I just checked out for awhile. I got on again and checked hoping they were back. I realized my Garnet enchantment was gone. I had just purchased a mote with zen for it, and gotten the 5 or 6 glyphs of potency over the last 3 days for the refinement. I refined it to maximum and got like I said 53, something. You had had a claim valuable thing on the home page coming in. The garnet enchantment was the only thing you offered I could get so I got it. So you take mine away??????? And my stats are not as high. The thing can't be refined that I put there from your freebie stuff and the stats aren't as good. I am so sick of purchasing a companion and next thing your giving it away anyway. But I think that is just outrageous that I could go to the much trouble just for you to take the one I had away. I would like to hear from the developers about this. TY
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Comments
Read everything (and try to understand what it mean) before you click.
You were offered to trade your normal max level enchantment (which was unbound) to an account wide max level enchantment (which is bound but available to all characters).
When you 'trade', it means you need to give up something. They take your normal enchantment away (step 1).
Then, you claim the account wide one from the claim agent (step 2).
Regarding companion and item level, there is no mystery. Did you read the companion page? Do you see "item Level Contribution: xxxx" in the bottom of the page? Every companion gear and power have item level associated with them.
2. You have a record of misreading or glazing over, or otherwise misunderstanding things.
3. Maxed Garnets are only 1500 iL, not nor ever have been 3000
4. This is what you have right?
"The garnet enchantment was the only thing you offered I could get so I got it." because you only have a max unbound garnet available to be ready to "trade". If you have a max out cobalt, "the cobalt enchantment would be 'offered'" too.
Only the max one can be traded for an account wide. Many of us have done that more than 10 times.
In the picture above, the bigger enchantment (top left corner) in the box is the account wide enchantment. The smaller enchantment in the bottom right corner of the box is the 'price' (your max unbound enchantment).
It is NOT a lesser enchantment. You traded your max unbound enchantment to a max bound account wide enchantment. The 'new' one you got can't be refined because it is maxed out.
There is no 3000 item level garnet. It is in your imagination.