test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Issues with Login Server/Random Drops

krevgkrevg Member Posts: 98 Arc User
in Bug Reports (PC)
Hi,

I've been playing NW since shortly after it launched in 2013 and over the entire time, have almost never had issues with the login sever. However, Since Mod 22 launched, and particularly after the last two patches, the server appears to randomly hang or lag severely when logging in, or changing characters. I use Steam, and I know there have been changes made trying to address issues associated with Steam, but they do not appear to be working. I've also had more issues since Mod 22 with unexpected random drops from the game. I have an extremely strong internet connection, and a great connection to the servers, so I can only guess these issues are associated with programing changes in NW.

I have not been able to find any particular item that makes the above issues repeatable, as they appear to happen randomly. All I can suggest is that some sort of trouble shooting and program review is necessary for the login server coding.

Thank you.

@Krevg (Talia, Tarragon, Tabbatha, Tanya, Tasha, Tanara, Taja, Tamir, Tabrie and Tagear)
Tagged:

Comments

  • krevgkrevg Member Posts: 98 Arc User
    I'll also add that a new issues has started happening since the last patch. The load screen hangs for what seems like forever while trying to get into a zone. Once you are loaded into the zone, you can move around, but you are not really there. The invocation timer shows 0:00 and you can run around, see other things moving, but cannot interact with anything. This had never happened with my account prior to the last patch. Sometimes it eventually resolves and I can play. Other times I have to login again. I must stress, I've been playing since 2013, nothing has changed on my end in the past few months, but the game is significantly more difficult to get to work properly now. It's very frustrating.
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    edited February 2022
    Hi @krevg Is this happening every time you log in (regardless of whether it solves itself or you have to relog in). Next time you log in but you can't interact with anything, could you please let us know the exact date/time (please specify your time zone) and which character it happened with?
  • krevgkrevg Member Posts: 98 Arc User
    Hi,

    I'm EST. It does not happen every time I go to login in, or every time I go to switch characters. I cannot give you an exact time and date, as it happens relatively frequently since the patch intended to resolve Steam logins. I do know it happened just before making my first post, and it took me almost 15 minutes to be able to finally connect back into NW after several failed tries. Around 7:25 AM EST on 2/28/2022 would be a good estimate for one time this has happened. I believe I was on Tabrie and tried to switch over to Taja. I can tell you that since making this post, I am logging into NW directly (without Steam) and things seem to work better, although I did just get a login server connection issue when switching characters just before writing this post. i know many man things were changed (for the better) with mod 22, but the login server issue really needs to be fixed.

    Thank you for the quick reply and I hope the dev team can figure it out.

    Best Regards,
    @krevg
  • dingoballzdingoballz Member Posts: 148 Arc User
    edited March 2022
    I'm having same issue. Sometimes I can login 2 or 3 toons then out of nowhere it hangs up ,I can move but timer says 0:00 and nothing works . Try logging out and it just sits there. This morning EST around 6 am to 7:15 I had to relog back in 9 or10 times to just get my first invoke done . This only started in last few days . Nothing wrong with my connection or my rig as I have no problems playing other games
    "What is the sense of living the life you're given if all you ever do is stand in one place?" Lord Huron
  • krevgkrevg Member Posts: 98 Arc User
    @nitocris83 - I've tried now both with and without Steam, and there are issues with the login server either way. My ping in in the general range of 22-26 ms to the server, which shows that the connection time is not an issue. Running /netgraph 1, I see that the receive time from the server is significantly longer than the send time, and all times generally skyrocket when changing characters (which requires access through the login server). I am having fairly constant hangs when changing characters, many of which are requiring as restart of NW to resolve. Things generally run smoothly on a fresh restart on my first character accessed, but when I go to change, the server frequently stops responding. I have no issues accessing anything else through my computer or internet connection, which is a business quality line.

    I really hope this can be resolved in a patch soon, as Neverwinter is pretty close to unplayable right now for me.

    Thank you again.
  • tuna#6129 tuna
    tuna#6129
         Member Posts: 24 Arc User
    having this same problem on xbox. been making having a hardwired series x kind of pointless. and invoke cycles agonizing. if you want a time and i am going to test it now to give you time/dates so first mess up was at 8:40pm est 3/1/2022 trying to log into "Tuna 10" in which i got redirecting please wait and then serer time out. Then at 8:44 pm est i loged into Tuna 13 and had the 0:00 on my invoke and was bugged as stated in previous posts it sorted itself out at 8:45 and then discounted me from server by itself 30 secs latter. GT is Tuna#9119
Sign In or Register to comment.