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Artifact weapons cube refund, due to bug.
somveraa
Member Posts: 38 Arc User
Due to an issue where Artifact Modifications were reset, players who logged in to Neverwinter before December 16, 2021 can claim 220 Augment Cubes, once per account, from the Reward Claims Agent. This will be available until March 7th, 2022.
That is not even close to enough for one character with multiple weapons that they use, let alone an account full.
Please do better than this, the people who spend money on this game are often people who've played for a bit, and that's a slap in the face to them.
It needs to be ATLEAST that per character, not account, but more like 500 per character, or make it where you can CHOOSE which it unlocks, instead of being random.
That is not even close to enough for one character with multiple weapons that they use, let alone an account full.
Please do better than this, the people who spend money on this game are often people who've played for a bit, and that's a slap in the face to them.
It needs to be ATLEAST that per character, not account, but more like 500 per character, or make it where you can CHOOSE which it unlocks, instead of being random.
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Who even calculated this number?
Should be more like 2200 - and even then probably a lot of people spent more.
These cubes come from lockboxes which people pay real money for the enchanting keys to open.
Cryptic, please do better than that - it's your own fault those weapon modifications got reset; and people including myself have raised it numerous times during the preview testing.
Yes it might be difficult, but I don't believe it's impossible...
Best they probably did is determine the average number of cubes spent in the past X amount of time based on least to most spent, then refund that average.
That would be how they decided on 220. Given the time frame, I'd guess they looked at numbers spent since Dec 16th last year.
People spending thousands would be considered outliers and not taken into consideration. There comes a point where, as cruel as it sounds; it simply becomes your problem, not theirs.
From what I remember it was determined that the average Cubes spent per weapon set is around 60, so even if we double that to 120 for vastly extreme spend cases; that means anyone requesting anything near the 2200 mark; which btw in base Cube cost is equal to ~33 million AD, which no-one actually spends even close to; would have to be carrying, at all times; 18.333333333 weapon sets.
If you have at minimum, one of each class; that comes to 2 weapon sets per class.
If you are spending absurd amounts of cubes on Alts, well.. tbh I can't see anyone having much sympathy for you.
The average number of classes played by people is 2; average number of weapon sets per character is 1. So that'd come out to 240 cubes would fix the problem for the largest number of people.
I did a test while typing this, upgraded a weapon set to as maxed as I could realistically; starting with no powers/stats being the one I wanted.
20 cubes for both Power selections
12 for the stat.
7 for 2433/2500
So 39 cubes for the best reasonable weapon set you're getting. Given how often you get what you want by default, this number can plummet easily.
This was reported in preview many times, I cant understand how it can go live. Even if it is something that must be done because of coding-technical reasons, the minimum thing you spect is something like an apologice and explanation before it goes live.
You create a problem, people identify it, report it, and.... the void. Then once everyone is affected, a bad solution for everyone.
How this can happen again and again?
Cryptic should give 1000 cubes per character (bound) with a timer on them to dissapear. And still it wont change that the company handled this very poorly.
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Giving timed cubes to each character is a reasonable solution for this issue that could have been easily avoided in the first place.
I have 4 weapon sets on my main, and previously had all the modifications on the main hands, since I both tank and DPS on my fighter, most of the modifications on the off hands, and a a large majority of the stats both unlocked and rolled to 2.3k+.
At 4 weapon sets that's 24 cubes per main hand (6 mods), minimum of (AP, Forte, Recharge, Stamina, Crit Sev) 20 cubes per offhand modification, and then 40 cubes just to unlock the stats since I like the ability to swap between them. That's before considering how much it takes me to get decent rolls on each stat.
That's 84 cubes per weapon set before considering rolls. At 4 sets that's 336 cubes.
So yeah, 500 cubes is not unreasonable at all. More would be even better.
This is all on the Dev's they shouldn't be fobbing us off with an average response where some people will make and some will loose, either fix the problem properly, or if that is beyond them, over compensate us for once, take the hit for their mistake themselves for once rather than making it our problem and walking away like they've done us a favour.
Secondly the above is all mute at the moment, as where do we get these cubes from? I cant see anything in the Reward Claims agent currently.
There is no hit on game economy if they hand out character bound cubes on each toon that owned weapons before their cut-off date. These will only be available after the patch today.
My pally (needing 2 wep sets) and Warlock (just started building for a third option as we knew account wide enchants were coming, was planning on making it both dps and heal specs) and my HR (2 weapon sets, mirage and lionheart)
220 cubes covers 2 weapon sets on my main toon...that's it. I'm still down a lot more than that. Character bound cubes we can claim per toon is good by me, 220 isn't enough though.
Other than that, just re-unlock everything and cap out the rolls, never making use of these god awful cubes ever again for future gear.
At least, they stay in the last choice we chose. If that happen to be the choice you actually always use (yes, this may not be the case for some), the only thing that may need to tune for the "current" weapon set is to roll the dice for the stat.
Currently all the weapons are totally locked. Even though you may see some modification highlighted - note that it has a lock on it, so it doesn't actually do anything.
You pretty much have to open everything you need again - this is a worst situation than if you'd received a new weapon with one active random modifier.
There are many players who have multiple weapon sets, as well as many "god rolls" due to the RNG nature of obtaining the highest stat value on rolls. 220 is not even close to a fair amount for an issue that was caused due to development. Why should the player be punished?
I feel that at least 500 cubes should be given, PER WEAPON SET, per character. There are many who play multiple characters with multiple weapon sets.
I noticed that, too, and I was hoping I misunderstood what I was seeing.
Thanks for pointing this out.
Does your toon have any cube available when you check?
I believe when I checked my main who has cube, the stat was unlocked (no, I did not use any cube).
After I read your post, I went back to check but that was a different toon. As you said, it is 'locked'. When I tried to check my main (who has cube) again, the server went down.
So, we will know when the server comes up.
Edit: I checked preview. I am wrong. We are doomed.
This problem is standard Behavior. Cryptic makes a problem, then rolls out a fix which does bare minimum to address problem they created and the attitude towards the player base is “suck it up”
I would like to point out that no t much has been said about content in the new mod, as there’s not much. But there are PAGES and PAGES of bugs and issues and here we are again at
“Is what it is, like it or leave”
A lot of us were worried that this change was irreversible and we have to roll for everything from scratch.
I understand that at some point we'll get back everything that we had before? In that case it is good.
Thanks
Thank you for your time and effort, it is much appreciated.