I reported this in-game as well and a GM responded to confirm it was a bug and suggested I post here also.
I use the Soul Desecration feat on my warlock which allows for a permanent Soul Puppet to be active. I have found that went taking a portal into an insurgency, the Soul Puppet does not teleport to the instance. The Soul Puppet does not appear when using encounter abilities that should spawn/heal the Soul Puppet. The only way to get it active it to fall in combat and be revived. Allowing my armor enchant to revive me works as well. Once the map is complete and I take a portal to the next island, the Soul Puppet vanishes again.
I have not changed my feats to see if a Soul Puppet will appear when not set to permanent.
I hope this gets addressed soon as it is a huge DPS loss and a huge inconvenience to try to suicide by mobs in every map.
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