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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Unable to authenticate: Connection to the account server timed out

blackmagidblackmagid Member, NW M9 Playtest Posts: 111 Arc User
in Bug Reports (PC)
Was in the workshop then was dropped back to login screen, received above message when trying to log back in.

BlackMagi
«13

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    bigman99#8273 bigman99
    bigman99#8273
         Member Posts: 510 Arc User
    Just tryed to login for first time today, getting this atm, cannot login.
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    plasticbatplasticbat Member, NW M9 Playtest Posts: 12,218 Arc User
    Is the maintenance still running?
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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    rammdozerrammdozer Member Posts: 25 Arc User
    Same here was in but got kicked and same message on patcher
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    durgan#5731 durgan
    durgan#5731
         Member Posts: 28 Arc User
    Same
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    polyrhythmnix#7039 polyrhythmnix
    polyrhythmnix#7039
         Member Posts: 1 Arc User
    Getting this same issue, server timed out while in game and I haven't been able to log in for 4-5 hours now
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    durgan#5731 durgan
    durgan#5731
         Member Posts: 28 Arc User
    edited March 2020
    Twiddles thumbs....
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    aroraskiesaroraskies Member Posts: 3 Arc User
    Tried to log in but it wont let me. But the server is online. won't authenticate and the server times out.

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    tlcmead#2226 tlcmead
    tlcmead#2226
         Member Posts: 2 Arc User
    Same just got booted from workshop and now unable to authenticate.
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    thaladangthaladang Member Posts: 7 Arc User
    Yeah, just got kicked off while looking at inventory & same message trying to get back in
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    coryjr500#4394 coryjr500
    coryjr500#4394
         Member Posts: 1 Arc User
    from what i'm reading i'm not the only one with this problem,and the server ready button is green as well...
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    xenofyre#8828 xenofyre
    xenofyre#8828
         Member Posts: 4 Arc User
    I am getting a "Unable to authenticate: Connection to the account server timed out" message. Is the account server down?
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    mattia78mattia78 Member Posts: 87 Arc User
    same here, was at Valenhas and got dc and can't re-enter...well done again Cryptic
    404 Italians Not Found Guild Leader
    Matt Shieldheart 3.5k GF Conq PVE _ Matt Shieldheart 0 3.5k GF Tactician PVE _ Matt Shieldheart II 4.1k Buffer DC _ Matt Shieldheart III 4.3k Thauma CW _ Matt Shieldheart IV 3.5k Exe TR _ Matt Shieldheart V 3.9k Destroyer GWF _ Matt Shieldheart VI 3.1k Trapper HR _ Matt Shieldheart VII 3.1k Fury SW _ Matt ShieldheartVIII 3.6k OP Justice _ Matt Shieldheart -8 3.1k Healadin _ Matt Shieldheart -9 3.1k Mof Rene CW
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    newnickunregisterednewnickunregistered Member Posts: 106 Arc User
    Seems so, I'm getting the same error when trying to log in.
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    durgan#5731 durgan
    durgan#5731
         Member Posts: 28 Arc User
    durgan#5731 said:

    durgan#5731 said:

    Same

    Unable to authenticate: Connection to the account server timed out
    Even better, when I checked to see if there was a sale going on in Arc, I got this: the message that before I could purchase anything, I had to complete all the quests in the Black Lake district. Which I did over a year ago, thanks. Same thing popped up weeks ago. Get it together, people.

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    xenofyre#8828 xenofyre
    xenofyre#8828
         Member Posts: 4 Arc User
    edited March 2020
    Thanks new. Just wanted to make sure it wasn't just me. And during the last hour of double professions too! : (
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    yodaminionyodaminion Member, NW M9 Playtest Posts: 11 Arc User
    I am as well. Everything looks like it's up and running with the green dot and all, but unable to authenticate timed out is all I'm getting. They probably broke something.................again.
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    estasia1estasia1 Member, NW M9 Playtest Posts: 107 Arc User
    I'm also having problems
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    rgladiatorgladiato Member, NW M9 Playtest Posts: 313 Arc User
    Same here.
    Nixon the TR
    Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life.
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    bigman99#8273 bigman99
    bigman99#8273
         Member Posts: 510 Arc User
    post on the bug reporting section, issue is already being talked about.
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    estasia1estasia1 Member, NW M9 Playtest Posts: 107 Arc User
    I was in the work shop and kick can't get back in
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    crusthelvetecrusthelvete Member Posts: 118 Arc User
    Yupp, got kicked out, and got this afterwards.
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    kharkov58kharkov58 Member Posts: 668 Arc User
    Same error here.
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    bitcrusher#9275 bitcrusher
    bitcrusher#9275
         Member Posts: 17 Arc User
    edited March 2020
    Same here.

    Edit: Maybe this one should be merged with the one in the Bug report-section... (https://www.arcgames.com/en/forums/neverwinter#/discussion/1254711/unable-to-authenticate-connection-to-the-account-server-timed-out)
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    mocalmocal Member Posts: 3 Arc User
    edited March 2020
    Just tried to login but the request keeps timing out....The server status light is Green btw.
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    voodoo#0644 voodoo
    voodoo#0644
         Member Posts: 1 Arc User
    Yup same
This discussion has been closed.