test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Unable to authenticate: Connection to the account server timed out

blackmagidblackmagid Member, NW M9 Playtest Posts: 111 Arc User
in Bug Reports (PC)
Was in the workshop then was dropped back to login screen, received above message when trying to log back in.

BlackMagi
«13

Comments

  • bigman99#8273 bigman99
    bigman99#8273
         Member Posts: 510 Arc User
    Just tryed to login for first time today, getting this atm, cannot login.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,507 Arc User
    Is the maintenance still running?
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
    "If if that was the case, if it was something then I probably was chasing. I would have never gotten it. That was the whole point, if you chase something, then sometimes you never get it. uh huh if you put forth to work and all the attitude, next you know it's bestowed upon you." -- Michael Jordan
  • rammdozerrammdozer Member Posts: 25 Arc User
    Same here was in but got kicked and same message on patcher
  • durgan#5731 durgan
    durgan#5731
         Member Posts: 28 Arc User
    Same
  • polyrhythmnix#7039 polyrhythmnix
    polyrhythmnix#7039
         Member Posts: 1 Arc User
    Getting this same issue, server timed out while in game and I haven't been able to log in for 4-5 hours now
  • durgan#5731 durgan
    durgan#5731
         Member Posts: 28 Arc User
    edited March 2020
    Twiddles thumbs....
  • aroraskiesaroraskies Member Posts: 3 Arc User
    Tried to log in but it wont let me. But the server is online. won't authenticate and the server times out.

  • UnknownUnknown
    This content has been removed.
  • tlcmead#2226 tlcmead
    tlcmead#2226
         Member Posts: 2 Arc User
    Same just got booted from workshop and now unable to authenticate.
  • thaladangthaladang Member Posts: 7 Arc User
    Yeah, just got kicked off while looking at inventory & same message trying to get back in
  • coryjr500#4394 coryjr500
    coryjr500#4394
         Member Posts: 1 Arc User
    from what i'm reading i'm not the only one with this problem,and the server ready button is green as well...
  • xenofyre#8828 xenofyre
    xenofyre#8828
         Member Posts: 4 Arc User
    I am getting a "Unable to authenticate: Connection to the account server timed out" message. Is the account server down?
  • UnknownUnknown
    This content has been removed.
  • mattia78mattia78 Member Posts: 87 Arc User
    same here, was at Valenhas and got dc and can't re-enter...well done again Cryptic
    404 Italians Not Found Guild Leader
    Matt Shieldheart 3.5k GF Conq PVE _ Matt Shieldheart 0 3.5k GF Tactician PVE _ Matt Shieldheart II 4.1k Buffer DC _ Matt Shieldheart III 4.3k Thauma CW _ Matt Shieldheart IV 3.5k Exe TR _ Matt Shieldheart V 3.9k Destroyer GWF _ Matt Shieldheart VI 3.1k Trapper HR _ Matt Shieldheart VII 3.1k Fury SW _ Matt ShieldheartVIII 3.6k OP Justice _ Matt Shieldheart -8 3.1k Healadin _ Matt Shieldheart -9 3.1k Mof Rene CW
  • newnickunregisterednewnickunregistered Member Posts: 106 Arc User
    Seems so, I'm getting the same error when trying to log in.
  • durgan#5731 durgan
    durgan#5731
         Member Posts: 28 Arc User
    durgan#5731 said:

    durgan#5731 said:

    Same

    Unable to authenticate: Connection to the account server timed out
    Even better, when I checked to see if there was a sale going on in Arc, I got this: the message that before I could purchase anything, I had to complete all the quests in the Black Lake district. Which I did over a year ago, thanks. Same thing popped up weeks ago. Get it together, people.

  • xenofyre#8828 xenofyre
    xenofyre#8828
         Member Posts: 4 Arc User
    edited March 2020
    Thanks new. Just wanted to make sure it wasn't just me. And during the last hour of double professions too! : (
  • yodaminionyodaminion Member, NW M9 Playtest Posts: 11 Arc User
    I am as well. Everything looks like it's up and running with the green dot and all, but unable to authenticate timed out is all I'm getting. They probably broke something.................again.
  • estasia1estasia1 Member, NW M9 Playtest Posts: 107 Arc User
    I'm also having problems
  • rgladiatorgladiato Member, NW M9 Playtest Posts: 313 Arc User
    Same here.
    Nixon the TR
    Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life.
    o1iHDN0.png?1
  • bigman99#8273 bigman99
    bigman99#8273
         Member Posts: 510 Arc User
    post on the bug reporting section, issue is already being talked about.
  • estasia1estasia1 Member, NW M9 Playtest Posts: 107 Arc User
    I was in the work shop and kick can't get back in
  • crusthelvetecrusthelvete Member Posts: 124 Arc User
    Yupp, got kicked out, and got this afterwards.
  • UnknownUnknown
    This content has been removed.
  • kharkov58kharkov58 Member Posts: 669 Arc User
    Same error here.
  • bitcrusher#9275 bitcrusher
    bitcrusher#9275
         Member Posts: 17 Arc User
    edited March 2020
    Same here.

    Edit: Maybe this one should be merged with the one in the Bug report-section... (https://www.arcgames.com/en/forums/neverwinter#/discussion/1254711/unable-to-authenticate-connection-to-the-account-server-timed-out)
  • mocalmocal Member Posts: 3 Arc User
    edited March 2020
    Just tried to login but the request keeps timing out....The server status light is Green btw.
  • UnknownUnknown
    This content has been removed.
  • voodoo#0644 voodoo
    voodoo#0644
         Member Posts: 1 Arc User
    Yup same
  • UnknownUnknown
    This content has been removed.
This discussion has been closed.