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Warlock unable to convert Main/Offhand to Appearance Library

My Warlock cannot convert Main/Offhand items to Appearance Library items. I can convert other items (armor), but my Main/Offhand says the library is full... but there are no items in them. This is a new toon that was created for the Knox Recruitment event and my only Warlock, so I'm not sure how long it's been going on.

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