Can't change loadout, stuck on one

agilesto · April 2019

Hi,
I have 3 loadouts for my Barbarian, and since today I'm stuck on the Sentinel one. I can't change to any of the other 2. I could earlier in the day, but now I can't, I'm stuck. I tried all the cities, the Workshop, the Stronghold, I tried to relog, and to restart the game, I'm stuck on one loadout.
There's no error message, that's really strange.

pitshade · April 2019

This has typically been caused by loadouts being unable to find the insignia they need. Pets may have a related problem.

Try applying all mounts to all loadouts or else unslotting all insignia on the current one. Pets shouldn't be an issue since the UI isn't the same.

agilesto · April 2019

Aye the issue was indeed from the companion part. I didn't catch it at the start because of no error message, and I didn't change companions on my loadouts this time. I figured it was maybe because I put one "used" companion in training (I use the Iron Golem defense bonus and put it on training), so I changed the skill (took another companion bonus), and applied to all loadouts.

That fixed my problem, but that's a bit annoying, since I then have to re-change my companion on the other loadouts as well.

tecknologic · April 2019

i have a similar issue although i've tried applying to all loadouts and it does nothing for me

eolee · April 2019

Same, i literally removed everything from my toon, gear, insignia, pets, artifacts, items in tray, still cant change loadout. The apply to all loadout didnt fix it either

nitocris83 · April 2019

Issue escalated! Thank you for reporting!

kopros666 · April 2019

nitocris83 said:
Issue escalated! Thank you for reporting!

Please fix it a.s.a.p. I'm stuck on healadin 3 days now.

fergazo91 · April 2019

i had the same problem, someone fix it? i apply all items, comps and mount to my 2 loadouts, and nothing happen, its too frustrating because i had a loadout that can only play in group, and deal 0 damage (Oathkeeper paladin), if some admin, dev, or whatever, can solve this i would be grateful.

kopros666 · May 2019

I found a drastic solution, which is unfortunately coping an other loadout to the stuck loadout (like deleting the broken one and replacing with a working one). Then you set it up the way you want BUT this requires a waste of tokens. (Thanks winter festival for a bunch of them I already had).

Unknown · May 2019

This content has been removed.

getafix · May 2019

My issue is similar but different. Maybe related. I have only the two loadouts the game supplied, so perhaps it is the same issue. My main character is unable to switch to the second loadout . So far all my other characters are able to load both loadouts. The main character is a Ranger.

Update
The main character, a Ranger, is the only one of seven characters affected. All others have no loadout issues. The character is also the first one created on this account.

finmakin · May 2019

getafix#6052 said:
My issue is similar but different. Maybe related. I have only the two loadouts the game supplied, so perhaps it is the same issue. My main character is unable to switch to the second loadout . So far all my other characters are able to load both loadouts. The main character is a Ranger.

Update
The main character, a Ranger, is the only one of seven characters affected. All others have no loadout issues. The character is also the first one created on this account.

I have similair issues on my main character.
All other alt's have no issues at all..

Can't change loadout, stuck on one

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