"Unable to authenticate: Connection to the account server timed out." California. I was able to log after work but last few hours return from dinner has been above Boo can have all of my Mochi if would mean I can log to collect my boar mounts
I was in, now I'm not and can't get back in. I have characters who still need to complete the Feast of Lanterns and I don't think I want to wait until 2031 to finish it.
Whats wrong with server? lot ppl atm having bad time with login issue.game server seem down up down can we know what happend.tyvm Plus we all experiment problem on donate surplus thinks every guild at level 20 is always full.let us donate without push up coffer just for gm or just put new construction to build.very annoyng 4 end game ppl we cant make new guilds every 3 months cuz yu not let us donate surpluss and other think for limitation coffer.if coffer full a mex can say yu are reciving just guild mark cuz your coffer is full.its easy no? But we know yu no like easy think
I've seen one post, maybe two previously about this issue. However, many people on the facebook groups and myself have had issues when opening the game after not hard closing (Guide - Menu button - Quit) before turning off the xbox through the controller. It can be prevented by hard closing the game or opening another game first. However its still massively frustrating when you go to play and your xbox just shuts itself off. Its only Neverwinter this happens on, hence posting it here.
Repro Steps: 1. Open Neverwinter 2. Turn console off using controller. 3. Turn console back on. 4. Reopen Neverwinter (it will say resume when hovering over it on home screen)
Thanks.
1
percemerMember, Neverwinter ModeratorPosts: 1,048Arc User
Greetings,
I merged several threads. Our teams are aware and still working on account servers issues.
However, the situation now seems to have stabilized.
Not stable, i just tried to log in and had the same problem. It's always when i choose a character.
This had to happened exactly today when i was planning to do a lot of campaign quests (because of 2x event) on my characters to progress their campaigns and boons.
I am not sure what they mean by stabilised but the situation is still the same for me. Character selection screen followed by disconnection. Since I have been unable to connect for over 12 hours I suppose they count that as stable.
For me it's now saying 'Too many attempts. Please try later.' Is this an evolution of the current problem or should I take it someone is trying to hack me? Either way, I can't get in.
Starting from today at aprox 9am uk time all i have had happen is Constant disconnections when changing character and massive lag spikes in protectors whenever i try to log in and play neverwinter on xbox one, for the past 2and half hrs i cannont log into neverwinter properly nor can i play on any toon.
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
The team is still investigating this. We apologize for the inconvenience. They are working on it.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
The team is still investigating this. We apologize for the inconvenience. They are working on it.
ROFLMAO makes me think back a couple years to the post from 1 of the design team that showed us their brain storming room. It was a room with just a table and some "empty" chairs.
"What is the sense of living the life you're given if all you ever do is stand in one place?" Lord Huron
"It's fixed" "Nope, still broken" "Whoops, NOW it's fixed" "Nope, still broken" "Well, now it's REALLY fixed."
Guess what?
7:30am EST, Ontario, Canada, ISP Cogeco, solid connection to everywhere else on the net...
But Cryptic is still broken.
The pattern of brokenness is changing, though. 24 hours ago it wouldn't let me reach the Account server. 14 hours ago I could get past the Account server to the Character selection, but then it would die before actually bringing up my characters. Currently it gets to the Character Selection list, load my characters, and lets me hit "Enter World". Then, half the time I get in, but half the time it disconnects before bringing up a zone loading screen.
The game is currently unplayable, due to the following reasons: - disconnects ingame, often just after completion of a dungeon: this means that one cannot open the chest(s) and most of the effort is lost - disconnects when switching to another character, requiring several attempts simply switch characters - disconnects, when the character loads, meaning one has to login until the login server presents the character screen (often several attempts required) and hope that one does not get disconnected again when the game actually loads the character
This has happened occasionally in the past, being a nuisance but not dramatically impacting game play. In the past couple of days this has become a massive problem
Comments
California.
I was able to log after work but last few hours return from dinner has been above
Boo can have all of my Mochi if would mean I can log to collect my boar mounts
Mod edit: Please don't attempt to get around the profanity filter.
Plus we all experiment problem on donate surplus thinks every guild at level 20 is always full.let us donate without push up coffer just for gm or just put new construction to build.very annoyng 4 end game ppl we cant make new guilds every 3 months cuz yu not let us donate surpluss and other think for limitation coffer.if coffer full a mex can say yu are reciving just guild mark cuz your coffer is full.its easy no? But we know yu no like easy think
I've seen one post, maybe two previously about this issue. However, many people on the facebook groups and myself have had issues when opening the game after not hard closing (Guide - Menu button - Quit) before turning off the xbox through the controller. It can be prevented by hard closing the game or opening another game first. However its still massively frustrating when you go to play and your xbox just shuts itself off. Its only Neverwinter this happens on, hence posting it here.
Repro Steps:
1. Open Neverwinter
2. Turn console off using controller.
3. Turn console back on.
4. Reopen Neverwinter (it will say resume when hovering over it on home screen)
Thanks.
I merged several threads. Our teams are aware and still working on account servers issues.
However, the situation now seems to have stabilized.
We apologize again for the inconvenience.
Regards,
EU Community Manager @ Gearbox Publishing
----------
Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
No it's not, I am still not being able to connect
This had to happened exactly today when i was planning to do a lot of campaign quests (because of 2x event) on my characters to progress their campaigns and boons.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Guess what?
7:30am EST, Ontario, Canada, ISP Cogeco, solid connection to everywhere else on the net...
But Cryptic is still broken.
The pattern of brokenness is changing, though. 24 hours ago it wouldn't let me reach the Account server. 14 hours ago I could get past the Account server to the Character selection, but then it would die before actually bringing up my characters. Currently it gets to the Character Selection list, load my characters, and lets me hit "Enter World". Then, half the time I get in, but half the time it disconnects before bringing up a zone loading screen.
- disconnects ingame, often just after completion of a dungeon: this means that one cannot open the chest(s) and most of the effort is lost
- disconnects when switching to another character, requiring several attempts simply switch characters
- disconnects, when the character loads, meaning one has to login until the login server presents the character screen (often several attempts required) and hope that one does not get disconnected again when the game actually loads the character
This has happened occasionally in the past, being a nuisance but not dramatically impacting game play.
In the past couple of days this has become a massive problem