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Forums > Home› Neverwinter Discussion › Bug Reports (Xbox One)

Can't buy mounts from Zen market

xxdiabloxx#5183 xxdiabloxx
xxdiabloxx#5183
 Member Posts: 6 Arc User
in Bug Reports (Xbox One)
unable to buy mounts.... trying to buy the Lord's Armored Polar Bear! is anyone else having this problem? please leave msg, or if you know how to fix this?

tried restarted xbox one, even power cycled

Comments

  • xxdiabloxx#5183 xxdiabloxx
    xxdiabloxx#5183
         Member Posts: 6 Arc User
    *Update* I get this message, [ERROR] Unable to complete transaction (reason not specified), it's 2345 zen, 33% Discount! Special discount! First Purchase ONLY. Never have bought any mount from the zen market before!
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,495 Cryptic Developer
    Have you submitted a ticket to support through the support site?
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