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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Lag or Dropped Packets Issue

radix4257radix4257 Member, NW M9 Playtest Posts: 190 Arc User
in General Discussion (PC)
Has anyone out there have a problem with lag or dropped packets after the 05-24-18 update? Mine is so herky jerkey it is difficult to play. I just finished a complete un & reinstall that did not fix the issue. Have put in a ticket, but.............

Answers

  • UnknownUnknown
    This content has been removed.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,458 Arc User
    No, I don't have any issue.
    However, just for the heck of it, did you try to reboot the router?

    https://arstechnica.com/information-technology/2018/05/fbi-tells-router-users-to-reboot-now-to-kill-malware-infecting-500k-devices/
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • shadowkoshshadowkosh Member Posts: 5 Arc User
    there has been a very bad issue since 8 am eatern yesterday both here and on STO when trying to log into characters or changing characters it says server disconnents
    [SIGPIC]http://i723.photobucket.com/albums/ww231/USS-Fearnow/Signature02_zpse20388d9.png[/SIGPIC]
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    Restart your comp. Reboot your router.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • UnknownUnknown
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  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,458 Arc User
    Another long shot. Try change the game's proxy to see if it makes the difference (better or worse). If you are in US, try to use European one and vice versa.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • UnknownUnknown
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  • omegarealities#7219 omegarealities
    omegarealities#7219
         Member Posts: 1,004 Arc User
    Has some disconnect issues on Xbox about and hour ago. Maybe a bigger problem?
  • vordaynvordayn Member, NW M9 Playtest Posts: 1,283 Arc User
    edited May 2018
    A long shot here too, but have you tried starting your game in 32-bit on the launch screen under options before you press play?
    Vordon CW    ‡    Vordayn DC    ‡    Axel Wolfric GWF    ‡    Logain SW    ‡    Gawyn GF    ‡    Galad OP    ‡    Aspen Darkfire HR    ‡    Min TR
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    Or disabling the Patch on Demand?
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • UnknownUnknown
    This content has been removed.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,458 Arc User
    radix4257 said:

    I'll try the proxy. To give everyone an idea of what is happening. Picture the portal in Spinward Rise, the one that has the rocks circling around. Watch the rocks spin...stop...start, circle a bit, stop, start stop start. Now imagine trying to fight with that going on.

    Based on this description, I have a feeling this is not related to networking.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • UnknownUnknown
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  • UnknownUnknown
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  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,458 Arc User
    radix4257 said:

    I think the issus has been fixed. It appears it was a conflict between the onboard Intel graphics driver and the NVidia driver for my video card. I downloaded the most recent Nvidia driver and disabled the onboard Intel and the freeze went away. Much gratitude to my Guild mates who tirelessly helped me through this mess.

    Congratulation.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • UnknownUnknown
    This content has been removed.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,458 Arc User
    radix4257 said:

    *sigh* I spoke too soon. Cranked up the game this evening and it was as jerky as before. I am just at my wits end how it could be smooth as glass last night and back to HAMSTER this evening. I checked and the onboard driver is still disabled. Just don't know what else to try and Cryptic hasn't replied yet either.

    Can you set the bios of the computer to turn off the onboard video card? Or, do you need that for (say) dual monitor?
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • mentinmindmakermentinmindmaker Member Posts: 1,492 Arc User
    edited June 2018
    The first and easiest thing to check really is the quality of your network connection(at a time when the game misbehaves).

    From dos command window, try:
    tracert launcher.playneverwinter.com
    This should give you 3 numbers on each line, and each number less than 200ms. A missing number is a lost packet.
    If there is a problem on a hop you usually will see a large increase in ping times to that hop.

    To more closely look into how bad it is, try
    ping -t launcher.playneverwinter.com
    You get one line for each ping, values should be below 200ms, and a skipped line is a lost packet.

    If there are issues with your connection, tracroute should give a good indication of where it is.
    You can also try pinging all the hops in the traceroute path, and see which one starts giving you bad quality.
    Bad quality = lost packets or high roundtrip times.

    If there is a problem with the network, action depends on where the problem is.



  • UnknownUnknown
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