server disconnect

stryker1953 · May 2018

why do i keep getting disconected from server,,,,good internet connection but it freezes upn an says game not responding an then says you have been diconected from server ...log back in an it good for a few minutes an then does it again

kangkeok · May 2018

Same here. Of all MMO that I have played, this game has the worst inconsistent connection & rubber banding problem.

balufunke · May 2018

Here too. Since today 20.05. I can´t play anymore. Log in takes about 3 minutes. UI doesn´t pop up correct, can´t even pray, rubberbanding like hell, disconnecting allthe time....((

ilithyn · May 2018

Just popped in and no issues for me so far. Maybe all three of you could do a tracert and see if there's any unusually large number on the way?

balufunke · May 2018

Thanks for help. I have sent a ticket to the helpdesk with the numbers from the tracert. Hopefully getting an answer.

nitocris83 · May 2018

Hey folks! Nothing unusual detected on our end so far but I've sent over additional reports for the team to follow up on.

hercules125 · May 2018

I've always had issues with disconnects in this game, especially when zoning into a dungeon or skirmish. Just wondering if this game in particular has issues with wifi? ( since my internet connection to everything else is just fine )

squik · May 2018

Well i'm been playing this game for about two weeks now and dc's are not a problem with me. sometimes it as to do to the internet provider. Or the pack you choose. I got a 100 mbits connection and my pc is an old timer. One time i had dc's in an online game and the problem was the backdoor programs that were working at same time. Hope this can help.

shadowkosh · May 2018

someone may want to look into this both STO and NEverwinter can't get past the log on screen

droopbox · June 2018

has this issue been resolved? i recently downloaded neverwinter.. and i cant play because as soon as i start playing 1 o 2 min in i get Disconnected from server, and back to the login screen. I log in back and start playing again and 1 min into the game and i get disconnected again. This happens endlessly and unless i find out a way to stop this i will have to drop the game , i was looking forward soo much to play this. :(

nitocris83 · July 2018

Hi @droopbox! Have you updated your graphic card drivers?

droopbox · July 2018

hello @nitocris83 , yes i did recently update the drivers. Have you seen this type of errors occur on relation to graphics? because i still cant play :(

droopbox · July 2018

hello @nitocris83 , i even borrowed a new Graphics card from a friend , and it does improve the quality, but still every 1 min or less , black screen with server disconnect , and takes me to log in screen

, i really want to play but i don't know why is it doing this, DDO plays fine , WoW plays fine , it's just with neverwinter

. any Suggestions? Thanks

ihatetime2 · July 2018

Up until this day i didn't have this issue. Now i do. It is frustrating. Server is up, internet connection is up, i am not even afk-ing. Last time i got disconnected it was forced because my internet dropped. Now this happens. Could this be the cause in some way? Makes me want to abandon the game.

L.E.: turned out it was my router. Internet kept going down for few milliseconds. Restart router fixed.

All the best!

server disconnect

Answers