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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Mounts from boxes not showing up.

seregondseregond Member Posts: 3 Arc User
in General Discussion (PC)
Ok I don't know if anyone else is having this problem but,
Twice now I have opened a box with a key, once on Seregel and once on D'vynne, and was told i was getting a mount pack, and"one of these mounts". A variety of cat It said. Well no cat mount.Something up with this? If it says I should get a cat mount, Should I not get a Cat Mount?. Tried to enter a GM request and it wont allow me to submit it, the submit button stays grayed out and says to fill in all , Well only two places to put text so I'd say it is all filled in. hmm So I submitted a ticket and it looks like that didn't post either Very odd.
But anyhow, if it says I should have a cat mount it sure seems like I should have a cat mount, well 2 of them actually..
and I really don't think I should have to say oh well stuff happens..
anyone else having this problem? if so what was the work around since I can't contact a Gm..

Comments

  • preechr#2215 preechr
    preechr#2215
         Member Posts: 488 Arc User
    Was this what you got from the lockbox?

    https://neverwinter.gamepedia.com/Jungle_Cat_Mount_Pack
  • bearlyhooman#2450 bearlyhooman
    bearlyhooman#2450
         Member Posts: 6 Arc User
    I feel your pain bruh
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited October 2017
    I think you may have read the contents description incorrectly. The only "cat mount pack" is the Jungle Cat Mount Pack, which preechr linked above. You only have a chance at the Jungle Cat, it's not a guarantee. It's in the list of "And may contain one of the following" - the only thing you're assured are the Insignias from the first list. The 6 items listed in the second list, which the Mounts are in, only have a small chance of being granted as an additional reward.

    The only other mount pack that I can recall that has a cat in it is the Rare Mount Pack from the Shaundakul Lockbox but that doesn't say anything about being a "Cat Mount Pack" but does have a chance to get either a Moonbear, Black Stallion, or Panther.

    As for your issue contacting Support, if you have such an issue in the future, try using the web site support instead,
    found here. If it tells you there that you need to fill in all the fields, you most likely need to drop down the Product and Category fields again to choose a sub selection for those fields. Alternatively, you can contact support via email at customerservice@perfectworld.com.
    Post edited by zebular on
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
  • seregondseregond Member Posts: 3 Arc User
    Ok cool, maybe I did read it wrong. But i could have sworn it said and a choice of , but I've been wrong before, sure I will be again.. ty kindly..
  • seregondseregond Member Posts: 3 Arc User
    Actually, I was looking at Preechhrs post above, and that is what it says on the site link, "and one of the following". So it seems like I was correct..So were are my darn Cats..lol and yes it was the Jungle cat mount pack..hmmm
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited October 2017
    seregond said:

    Ok cool, maybe I did read it wrong. But i could have sworn it said and a choice of , but I've been wrong before, sure I will be again.. ty kindly..

    seregond said:

    Actually, I was looking at Preechhrs post above, and that is what it says on the site link, "and one of the following". So it seems like I was correct..So were are my darn Cats..lol and yes it was the Jungle cat mount pack..hmmm

    Alas, "And one of the following:" doesn't mean you'll get a cat every time, especially when one of possibilities is not a cat. You got two insignias instead, right? No where does it say a choice of, you don't get to choose, it is chosen randomly for you. :(
    The Jungle Cat Mount Pack is a pack that can be found in the [Merchant Prince Lockbox].

    This box contains one of the following:
    • Epic Insignia
    • Rare Insignia

    And one of the following:
    • [Leopard of Chult]
    • [White Tiger]
    • [Medium Tiger]
    • [Panther]
    • Rare Insignia
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
  • mysteriasdrassamysteriasdrassa Member Posts: 299 Arc User
    Yup, fraids Zeb is right... you DO get one of such and such... unfortunately YOU don't get to choose what it is... the Almighty RNG does that for you, and you usually come up with the item which is on the bottom of the list... All hail RNG! :P
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