I've gotten to do ONE because a guildmate saw it. Both weapons need 20 mats and 2 rare drop mats from these HEs. Turtle Moults are going for 50k and evermelt springwater/frozenfar mistletoe are going for 600k. All because of the terrible spawn rate on the big HEs. Can't even imagine grinding out the Storm Giant reputation without them either. No one is going to do HE runs with small HEs. I don't understand why they changed the design here but having multiple large HEs like SKT did would make a lot more sense. Having one large HE that spawns really slowly is just stupid. As it stands now everyone is spamming chat trying to get into large HEs and if you aren't in the zerg already you're screwed. Something needs to change because otherwise we just have to fish our minds out for the turtle moult and buy the epic restoration HAMSTER off the AH.
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Neverwinter Census 2017
All posts pending disapproval by Cecilia
I know it seems silly, but communication like this goes a long way. Anything to continue the dialog and keep the community engaged/updated will work to your advantage in the long run.
As I have on many occasions before, I encourage you to continue to be more proactive about communicating with the community. It really does your team a disservice when the community is frustrated by lack of communication. In the same way, a more open dialog would foster a stronger community more patient and willing to help continue testing and providing feedback