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Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

[PS4] Where My Zen Go?!

brad#9777 brad
brad#9777
 Member Posts: 53 Arc User
edited October 2016 in Peer to Peer Tech Forum
Hey Guys So i Was Going To Buy Extra Character Slot, So I Transfer AD Into Gold And Got 400 Zen I Went Out The Room For Half An Hour Half Of Its Gone
Brad
Post edited by zebular on

Comments

  • zephyriahzephyriah Member, NW M9 Playtest Posts: 2,980 Arc User
    Ad into gold? If you mean zen, after you convert it you need to withdraw it from the Exchange. It goes into a holding area.
  • brad#9777 brad
    brad#9777
         Member Posts: 53 Arc User
    zephyriah said:

    Ad into gold? If you mean zen, after you convert it you need to withdraw it from the Exchange. It goes into a holding area.

    Yea I Did Do That It Said 400 Zen In Market Then Came Back And Was Only 200
    Brad
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    Was anyone else present in your house/apartment whatever, to get on and spend the Zen on something to troll you?
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  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited October 2016
    Too little information provided to make any reasonable answer. Please make sure you've used the Astral Diamond Exchange correctly and then if you're sure you did, file a Support Ticket.
    PS4 FAQ Sticky said:

    Can you explain how the Astral Diamond Exchange works?

    The Astral Diamond Exchange is a player driven exchange. Players must buy Zen through the PSN Market to exchange in the game for Astral Diamonds. If you wish to Exchange your AD for Zen, you first look at what prices the current exchange rate is at, under the Buy Zen tab. Generally, it's the top number under the "Top Zen Listings". Those number show the available quantity of Zen, and the Unit Price (Which is the price of how many AD are being requesting per 1 Zen). The next tab over is the Sell Zen tab. Players wishing to sell their Zen (which they either got from the Exchange earlier or bought through the PSN Market) may do so here. To withdraw either your AD or your Zen, press the Triangle button while the Exchange is open. Choose how much you want to withdraw or press Triangle again to withdraw it all.

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