What's wrong with my account

Comments

• demigodgamer

  demigodgamer#7121

  Member Posts: 194 Arc User

  August 2016

  Why do you think being banned is a "mistake" ? At least you contacted support, hope you get your issue worked out very soon:)

  
  
  
  

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• lewstelamon01 Member Posts: 7,415 Arc User

  August 2016

  If you haven't gotten a message saying your account has been suspended, you weren't banned. If it IS a ban, you'll need to contact support, and replies can take some time.

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• blizzardpenguin

  blizzardpenguin#4023

  Member Posts: 139 Arc User

  August 2016

  When the game goes to load your characters, does a message pop up saying u were banned/suspended? If not, something else is wrong. I know I was mistakenly temp suspended on XB1 a long time ago, & when it went to load my characters, a message popped up informing me of it. Hopefully that helps somewhat

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• Unknown

  August 2016

  This content has been removed.
• Unknown

  August 2016

  This content has been removed.
• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  August 2016 edited August 2016

  Sorry, per the NW Rules & Policies and Guidelines, the forums are not the place to discuss or seek help for in game infractions. The Community Team does not have access to Support Tickets, nor can we intervene in them. So no, Strum cannot check the status of your ticket. You'll need to wait for a response from Support.

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